The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently. Responsibilities : • ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently. Responsibilities : • ...
Continuous Improvement QUALIFICATIONS Minimum Qualifications: (education, experience level ... Minimum Three (3) years equivalent industry experience in one or more of the following: * BAS/BMS ...
Continuous Improvement QUALIFICATIONS Minimum Qualifications: (education, experience level ... Minimum Three (3) years equivalent industry experience in one or more of the following: * BAS/BMS ...
Continuous Improvement QUALIFICATIONS Minimum Qualifications: (education, experience level ... Minimum Three (3) years equivalent industry experience in one or more of the following: * BAS/BMS ...
Continuous Improvement QUALIFICATIONS Minimum Qualifications: (education, experience level ... Minimum Three (3) years equivalent industry experience in one or more of the following: * BAS/BMS ...
Technical Support Specialist-1
OH · Remote
Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ... high level of proficiency (Expert Level) within one of the aforementioned products. * Good ...
Technical Support Specialist-1
OH · Remote
Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ... high level of proficiency (Expert Level) within one of the aforementioned products. * Good ...
Bachelor\'s degree in chemical, computer, or electrical engineering, or technical degree from an ... high level of proficiency (Expert Level) within one of the aforementioned products. * Good ...
Bachelor\'s degree in chemical, computer, or electrical engineering, or technical degree from an ... high level of proficiency (Expert Level) within one of the aforementioned products. * Good ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ... technical support related to enterprise software and hardware • Ability to assess, triage ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ... technical support related to enterprise software and hardware • Ability to assess, triage ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world ... High level support experience * Retail experience * Excellent verbal and written communication ...
Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world ... High level support experience * Retail experience * Excellent verbal and written communication ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
Support Engineer
Westerville, OH · On-site
Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ... Escalate issues to Level 2/3 teams as needed, following escalation protocols. * Document incidents ...
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Support Engineer
Westerville, OH · On-site
Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ... Escalate issues to Level 2/3 teams as needed, following escalation protocols. * Document incidents ...
We'reCart.com, one of the fastest growing commerce enablement companies in the world. We provide ... High level support experience * Retail experience * Excellent verbal and written communication ...
We'reCart.com, one of the fastest growing commerce enablement companies in the world. We provide ... High level support experience * Retail experience * Excellent verbal and written communication ...
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
This is an exciting opportunity to take on hands-on, mission-critical work supporting one of the ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
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Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
This is an exciting opportunity to take on hands-on, mission-critical work supporting one of the ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
Customer Care Rep
Mount Sterling, OH · On-site
$14.75 - $20/hr
Provide level 1 technical support for software and online order systems * Help ship items when available * Use CAD/Scanning software to modify shapes for production * Provide metrics daily for items ...
Customer Care Rep
Mount Sterling, OH · On-site
$14.75 - $20/hr
Provide level 1 technical support for software and online order systems * Help ship items when available * Use CAD/Scanning software to modify shapes for production * Provide metrics daily for items ...
Customer Care Rep
Mount Sterling, OH · On-site
$14.75 - $20/hr
Provide level 1 technical support for software and online order systems * Help ship items when available * Use CAD/Scanning software to modify shapes for production * Provide metrics daily for items ...
Quick apply
Customer Care Rep
Mount Sterling, OH · On-site
$14.75 - $20/hr
Provide level 1 technical support for software and online order systems * Help ship items when available * Use CAD/Scanning software to modify shapes for production * Provide metrics daily for items ...
... level of customer satisfaction by ensuring clear business and technical solution alignment ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
Quick apply
... level of customer satisfaction by ensuring clear business and technical solution alignment ... Support Engineer - Juniper/Mist (Columbus, OH) role). Please feel free to forward this job post to ...
Customer Care Rep
$14.75 - $20/hr
Provide level 1 technical support for software and online order systems * Help ship items when available * Use CAD/Scanning software to modify shapes for production * Provide metrics daily for items ...
Customer Care Rep
$14.75 - $20/hr
Provide level 1 technical support for software and online order systems * Help ship items when available * Use CAD/Scanning software to modify shapes for production * Provide metrics daily for items ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... Provide support in the engineering, construction, installation, startup, and commissioning of ... proficient level in the Technical Specialist series • Be distinguished from the Technical ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... Provide support in the engineering, construction, installation, startup, and commissioning of ... proficient level in the Technical Specialist series • Be distinguished from the Technical ...
Our Technical Support representatives play a vital role in delivering exceptional technical support ... High school diploma required; one year of experience in customer service or a related field ...
Our Technical Support representatives play a vital role in delivering exceptional technical support ... High school diploma required; one year of experience in customer service or a related field ...
Our Technical Support representatives play a vital role in delivering exceptional technical support ... High school diploma required; one year of experience in customer service or a related field ...
Quick apply
Our Technical Support representatives play a vital role in delivering exceptional technical support ... High school diploma required; one year of experience in customer service or a related field ...
Level 1 Technical Support Engineer information
See salary details
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
How much do level 1 technical support engineer jobs pay per year?

Full-time
Posted 28 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.