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Executive Technical Support Engineer Jobs Near Me

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

Columbus, OH Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced ...

ABB

Technical Support Specialist-1

OH · Remote

The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ...

ABB

Technical Support Specialist-1

Delaware, OH · Remote

The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor\'s degree in chemical, computer, or electrical engineering, or technical degree from an ...

Walbridge

Technical Engineer

Columbus, OH

Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...

Walbridge

Technical Engineer

Columbus, OH · On-site

Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...

Walbridge

Technical Engineer

Columbus, OH

Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...

Kinetics Noise Control

Sales Engineer

Dublin, OH · On-site

$60K - $68K/yr

Director of Sales, Building Acoustics Job Summary The Sales Support Engineer provides marketing, technical, and commercial support to the nationwide sales organization, with a focus on Building ...

Plaskolite

Technical Development Engineer

Columbus, OH · On-site

$110K - $160K/yr

Technical Development Engineer - Acrylic Polymer & Profiles REPORTS TO: General Manager of Acrylic ... Provide technical support to polymer sales representatives and customers for acrylic polymer ...

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How much do executive technical support engineer jobs pay per year?

As of Aug 3, 2026, the average yearly pay for executive technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
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Executive Technical Support Engineer jobs near you
A map of the United States highlighting the number of Executive Technical Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Executive Technical Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Technical Support

Amicis Global

Columbus, OH • On-site

$20 - $22/hr

Contractor

Re-posted 29 days ago

Job description

Title: IT Technical Support
Location:   Columbus, OH
Duration: 12 Months
 
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience