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Executive Technical Support Engineer Jobs (NOW HIRING)

The company is being built by proven serial entrepreneurs and executives who have successfully ... As our Technical Support Engineer, you will have a responsibility for supporting our customers with ...

Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.

Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

... O at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem ... About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ...

Technical Support Engineer

San Francisco, CA · On-site

$110K - $130K/yr

... O at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem ... About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ...

... O at Vouch Insurance), Karim (CTO at Ramp), and more. About Our Team We're a team of problem ... About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ...

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Executive Technical Support Engineer information

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$37.5K

$79K

$119.5K

How much do executive technical support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for executive technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an executive technical support engineer?

To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.

What are some common challenges faced by executive technical support engineers in resolving high-priority client issues?

Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.

What is an executive technical support engineer?

Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.
More about Executive Technical Support Engineer jobs
What cities are hiring for Executive Technical Support Engineer jobs? Cities with the most Executive Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
What states have the most Executive Technical Support Engineer jobs? States with the most job openings for Executive Technical Support Engineer jobs include:
Infographic showing various Executive Technical Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Contractor

Re-posted 22 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR. 


Technical Support Engineer Job Details


Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Technical Support Engineer Mandatory Skills

  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Technical Support Engineer Nice to Have Skills

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â