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Executive Technical Support Engineer Jobs (NOW HIRING)

pepperlfuchs

Technical Support Engineer

Katy, TX · Hybrid

Pepperl + Fuchs: Technical Support Engineer Location : Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range : Competitive Benefits

Volvo Car USA

Technical Support Engineer,

Ridgeville, SC · On-site

$73K - $136K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Vivotek USA Inc

Technical Support Engineer

San Jose, CA · On-site

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

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How much do executive technical support engineer jobs pay per year?

As of Jun 5, 2026, the average yearly pay for executive technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive Technical Support Engineer, and why are they important?

To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.

What are some common challenges faced by Executive Technical Support Engineers in resolving high-priority client issues?

Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.

What are Executive Technical Support Engineers?

Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.
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Executive Technical Support Engineer jobs near you
Executive Technical Support Specialist

Executive Technical Support Specialist

Software Guidance & Assistance

Manhattan, NY

Other

Posted 18 days ago

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for an Executive Technical Support Specialist for a contract assignment with one of our premier Insurance clients in New York, NY. 5x weekly onsite schedule
We are seeking a highly polished and service-oriented Executive Technical Support Specialist to provide dedicated support to senior leadership within a fast-paced life insurance organization. This role combines traditional executive support responsibilities with high-touch technical and operational support, requiring exceptional professionalism, discretion, responsiveness, and problem-solving abilities.
The ideal candidate will demonstrate a white-glove service mindset, strong communication skills, and the ability to independently manage executive needs in a dynamic environment. This individual must be comfortable handling sensitive information, resolving technical issues efficiently, coordinating priorities across departments, and ensuring executives receive seamless day-to-day support.
Responsibilities :
  • Provide comprehensive administrative and executive support to senior leadership, including calendar management, meeting coordination, travel arrangements, expense reporting, and event support
  • Deliver high-touch, white-glove support to executives by anticipating needs, responding with urgency, and ensuring a seamless support experience
  • Serve as a trusted point of contact for executive leadership, internal stakeholders, and external business partners
  • Troubleshoot and resolve executive technology issues involving laptops, mobile devices, conferencing tools, printers, collaboration platforms, and productivity applications
  • Coordinate with internal IT teams and vendors to escalate and resolve technical issues quickly and effectively
  • Prepare presentations, reports, correspondence, meeting materials, and executive communications with a high degree of accuracy and professionalism
  • Manage confidential and sensitive information with discretion and sound judgment
  • Track follow-ups, action items, and deliverables to ensure timely completion and executive satisfaction
  • Support onsite meetings, leadership events, and executive office operations as needed
  • Maintain flexibility and availability to support urgent executive requests and changing business priorities

Required Skills:
  • 3+ years of experience supporting senior executives in an Executive Assistant, Executive Support, or similar high-level administrative role
  • Experience working within the insurance, financial services, or highly regulated industry environments preferred
Strong technical proficiency with Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint
  • Demonstrated ability to troubleshoot common executive technology and productivity issues independently
  • Exceptional verbal and written communication skills with strong executive presence and professionalism
  • Proven ability to manage multiple priorities, work independently, and operate effectively under pressure
  • Strong organizational skills with meticulous attention to detail and follow-through
  • Ability to maintain confidentiality and handle highly sensitive information with discretion
  • Experience providing white-glove customer service and executive-level support in fast-paced corporate environments
  • Flexible, dependable, and responsive with the ability to adapt to changing executive schedules and business needs

Preferred Skills:
  • Familiarity with enterprise collaboration and conferencing technologies
  • Experience supporting C-level or executive leadership teams
  • Strong interpersonal skills with the ability to build trusted relationships across all levels of the organization
  • Ability to proactively identify issues and implement effective solutions with minimal supervision

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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