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Executive Technical Support Engineer Jobs (NOW HIRING)

Nozomi Networks

Technical Support Engineer

Italy, TX

As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...

Transact Campus

Technical Support Engineer

Atlanta, GA

$44K - $74K/yr

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...

Cypress HCM

Technical Support Engineer

San Francisco, CA

$39.21 - $44.13/hr

Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...

Fortress Safety

Technical Support Engineer

Erlanger, KY · On-site

$60K - $75K/yr

🚀 Build your career at the forefront of industrial safety Application & Technical Support Engineer | Fortress Safety (Halma plc) 📍 Erlanger, Kentucky (Office-based) Join a business that ...

New

Options-IT

Technical Support Engineer

Chicago, IL · On-site

Technical Support Engineer Location:Chicago 60604 Salary:Competitive Join our team of expert engineers in the Technical Support Team! Who are we? Options is the largest global financial technology ...

Legion

Technical Support Engineer

Technical Support Engineer Remote, United States JOB OVERVIEW As a Technical Support Engineer, you ... With us, you'll grow your skills, work closely with experienced executives, and contribute ...

Sigma Computing

Technical Support Engineer

New York, NY

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

NICE

Technical Support Engineer

Sandy, UT · Hybrid

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact ...

Fortive

Technical Support Engineer

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

Vultr

Technical Support Engineer

$30 - $40/hr

As a Technical Support Engineer, you'll work closely with customers, system administrators, and engineering teams to troubleshoot complex issues, coordinate resolution efforts, and contribute to the ...

Fortive

Technical Support Engineer

Franklin, TN

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

HackerRank

Technical Support Engineer

As a Technical Support Engineer, you will support customers using HackerRank's products, investigate complex issues, and collaborate with engineering teams to enhance reliability and user ...

Metronome

Technical Support Engineer

New York, NY · On-site

$137K - $205K/yr

We're also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab ... About the Role As a member of our technical support engineering team, you will be on the front ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

Technical Support Engineer Location: United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The ...

Kalepa

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

Odoo

Technical Support Engineer

Mundelein, IL · On-site

$90K - $105K/yr

Technical Support Engineer Hybrid (4 days onsite, 1 day remote) - Brisbane, CA To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ...

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Executive Technical Support Engineer information

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$119.5K

How much do executive technical support engineer jobs pay per year?

As of Jun 29, 2026, the average yearly pay for executive technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive Technical Support Engineer, and why are they important?

To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.

What are some common challenges faced by Executive Technical Support Engineers in resolving high-priority client issues?

Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.

What are Executive Technical Support Engineers?

Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.
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What cities are hiring for Executive Technical Support Engineer jobs? Cities with the most Executive Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
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Executive Technical Support Engineer jobs near you
Infographic showing various Executive Technical Support Engineer job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 1% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Nozomi Networks

Italy, TX

Other

Posted 6 days ago

Job description

As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy.

You could be the next "Nozomier"! If this sounds like you, read on.

In this role you will:

  • Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
  • Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues.
  • Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed.
  • Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed.
  • Develop and maintain core competency on Nozomi Networks entire product line and technologies.
  • Create knowledge base content where none exists while updating existing to correctly position solutions.
  • Understanding of critical account infrastructure and technical environments.
  • Provide white-glove treatment for critical accounts.
  • Replicate and reproduce customer issues in the lab prior to escalating issue internally.

To be successful in this opportunity, you will have:

  • Proven experience working in customer-facing roles as Technical Support Engineer or Systems Engineer.
  • Experience in network security in a support, design, consultancy or operations role.
  • Strong knowledge of Unix Systems, virtualisation technologies, scripting, and API integrations.
  • Knowledge of common networking, security protocols and applications.
  • Detailed technical experience in installations, configuration and operation of security appliances in large complex environments.
  • Strong knowledge of information security principles.
  • Excellent troubleshooting skills.
  • Strong communication (written/verbal) and presentation skills.
  • Solid working proficiency in both written and spoken English.
  • Ability to operate in settings with strong confidentiality and data privacy protocols.
  • Comfortable using FreeBSD.
  • Knowledge of PostgreSQL. 
  • Bachelor's Degree (or equivalent) in Computer Engineering (CE), or Computer Science (CS) or equivalent education/training/experience.
  • Experience in the field of ICS (Industrial Control Systems) security projects.

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