Technical Support Engineer
Dallas, TX · On-site
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer
Dallas, TX · On-site
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
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Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
Technical Support Engineer
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Technical Support Engineer
Richardson, TX · On-site
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
Technical Support Engineer
Richardson, TX · On-site
Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...
The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for Salesforce.com's Signature Support handling and execution of Severity 1 and 2 cases, as well as ...
The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for Salesforce.com's Signature Support handling and execution of Severity 1 and 2 cases, as well as ...
Technical Support Engineer
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Technical Support Engineer
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Technical Support Engineer
Coppell, TX · On-site
$105K - $173K/yr
... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...
Technical Support Engineer
Coppell, TX · On-site
$105K - $173K/yr
... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...
Technical Support Engineer
Coppell, TX · On-site
... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...
Technical Support Engineer
Coppell, TX · On-site
... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...
Technical Support Engineer
Austin, TX · On-site
$70K - $80K/yr
Role Overview As a Technical Support Engineer based in Austin, you will be a trusted technical partner for our customers - owning issues end-to-end, digging into data to find root causes, and ...
Technical Support Engineer
Austin, TX · On-site
$70K - $80K/yr
Role Overview As a Technical Support Engineer based in Austin, you will be a trusted technical partner for our customers - owning issues end-to-end, digging into data to find root causes, and ...
Technical Support Engineer
Houston, TX · On-site +1
Team Mission & Growth Opportunities The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success.
Technical Support Engineer
Houston, TX · On-site +1
Team Mission & Growth Opportunities The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success.
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Technical Support Engineer
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Technical Support Engineer
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Technical Support Engineer
Plano, TX · On-site
The Technical Support Engineer is the primary level of support, possessing advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on those ...
Technical Support Engineer
Plano, TX · On-site
The Technical Support Engineer is the primary level of support, possessing advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on those ...
The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...
The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...
Sr. Technical Support Engineer
Irving, TX · On-site
The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...
Sr. Technical Support Engineer
Irving, TX · On-site
The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Technical Support Engineer
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Executive Technical Support Engineer information
What are the key skills and qualifications needed to thrive as an executive technical support engineer?
To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.
What are some common challenges faced by executive technical support engineers in resolving high-priority client issues?
Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.
What is an executive technical support engineer?
Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.
What are the most commonly searched types of Technical Support Engineer jobs in Texas? The most popular types of Technical Support Engineer jobs in Texas are:
What are popular job titles related to Executive Technical Support Engineer jobs in Texas? For Executive Technical Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Executive Technical Support Engineer jobs in Texas look for? The top searched job categories for Executive Technical Support Engineer jobs in Texas are:
What cities in Texas are hiring for Executive Technical Support Engineer jobs? Cities in Texas with the most Executive Technical Support Engineer job openings:
Contractor
Re-posted 8 days ago
Job description
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Job Description
Technical Support Engineer
On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.
Technical Support Engineer Job Details
Provide both reactive and proactive assistance to all external customers
Troubleshoot and resolution of open incidents
Troubleshoot/qualify incidents before escalating into Tier-II
Liaise with Tier-II, to facilitate feedback
Record and document all issues related to the customers
The creation of documented solutions for both internal and external support web-pages
Technical Support Engineer Mandatory Skills
Familiarity with cooperate network infrastructures
Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)
A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
Basic Administration/Maintenance of Microsoft SQL Server.
Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
At least two years of full time experience in customer care/customer support.
Advanced writing and verbal communication skills
Ability to multi-task and prioritize job requirements
Strong personal organization skills
Bachelors degree preferred, but not required.
Technical Support Engineer Start Date
ASAP
Technical Support Engineer Assignment Length
6 months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.