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Manager Systems Support Engineer Jobs in Texas (NOW HIRING)

Robinhood

Support Engineer

Westlake, TX · On-site

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... tools, and IT service management systems such as Jira Service Management or ServiceNow.

Robinhood

Support Engineer

Westlake, TX · On-site

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... tools, and IT service management systems such as Jira Service Management or ServiceNow.

Valueprosite

Support Engineer

Dallas, TX

Support Engineer Job ID: SE-2026-001 Location: Dallas, TX, USA Hire Type: Contract W2 We are ... Responsibilities * Provide technical support for applications, systems, and end users.

Clearpoint

RightAngle Systems Support

Houston, TX

$150K - $180K/yr

Participate in release management, change management, and deployment activities following ... Proficient in testing methods and tools; win/load runner, TFS and/or Azure Devops * Proficient in ...

Helenoftroy

Manager, Systems Architecture

Plano, TX · On-site +1

Manager, Systems Architecture Department: IT What you will be doing: As Manager, Systems ... Produce and maintain clear architecture documentation (e.g., Confluence) to support engineering and ...

New

Infosys

Tableau Cloud Support Engineer

Plano, TX · On-site

... systems, coordinate insights on system behavior, and support capacity planning to optimize ... Preferred : • Manage the ingestion of cloud logs into Splunk Enterprise for security analysis ...

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Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Texas? For Manager Systems Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Texas look for? The top searched job categories for Manager Systems Support Engineer jobs in Texas are:
What cities in Texas are hiring for Manager Systems Support Engineer jobs? Cities in Texas with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.
Systems Support Engineer with Security Clearance

Systems Support Engineer with Security Clearance

Artech Information Systems

Austin, TX

$58.44 - $87.26/hr

Contractor

Posted 7 days ago

Job description

Job Title: Systems Support Engineer Location: Austin, TX Duration: 18 Months Contract Pay range: $58.44-$87.26 per hour on W2 Job Description: We are seeking a Systems Support Engineer to provide postdelivery support for complex, custom test systems. In this role, you will handle technical support requests, troubleshoot unexpected system behaviors, and coordinate resolution efforts across engineering teams and with the customer. * You will be the voice of the customer, ensuring their needs, technical feedback, and insights help drive continuous improvement across the organization.

This role requires strong problem-solving skills, technical expertise across hardware and software, and the ability to operate independently in fast paced, customer facing environments. Key Responsibilities: Support site acceptance testing, commissioning, training, and startup activities Serve as the voice of the customer, communicating issues and insights to product and business teams Provide first-line technical support, coaching, and training to customer personnel Own issues through resolution: troubleshoot, reproduce, document, and coordinate cross-functional support Participate in engineering project meetings, providing design-for-serviceability feedback Maintain accurate system documentation and reporting Support on-site service, repair, and installation of company systems and products Participate in customer installation and training programs as needed Deliver post-deployment consulting to maximize system uptime and usage effectiveness Must Have: Bachelor's or master's degree in computer engineering, Computer Science, Information Systems, Systems Engineering, Electrical Engineering, or equivalent experience 7+ years of relevant industry experience, including customer-facing roles DoD Secret Clearance or ability to obtain one Strong understanding of test engineering, electronics, and computer architectures Experience with highlevel programming languages (LabVIEW, TestStand, C/C++/C#) Ability to lift/pull up to 40 lbs. of test equipment Experience developing automated test software using PXI chassis, and interfacing with: Analog & digital I/O cards DMMs, oscilloscopes NI switching and signal routing DAQ systems, power supplies RF analyzers and power sensors Knowledge of hardware interfaces (GPIB, USB, Ethernet, serial protocols) Understanding of measurement error sources Selection of proper test & measurement instrumentation Ability to interpret schematics and wiring diagrams Hardware/software system integration experience Bill of Materials (BOM) creation and review Familiarity with CAD and PCB design tools Statistical data analysis (Cp, Cpk, GR&R) Cable harness design Comfortable working across varied teams: technicians, engineers, program managers Preferred Skills: Experience with Testeract Experience with SystemLink Background in the defense industry Crossplatform (Windows/Linux) development experience NI LabVIEW Certification Travel Requirements: Training Period (First 2-3 Months) 70% on-site in Austin, TX (onboarding, STE design/build) 30% remote (Teams meetings, NI tool training, customer introductions) On-Site Support Period (12-18 Months, with possible extension) 80% on-site in Huntsville, AL at the customer facility * 20% remote and/or travel to Austin, TX for additional STE onboarding .

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About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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