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Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

Documents software defects, system enhancement requests and client issues using CRM and Azure ... DevOps as part of training and skill development * Supports device QA testing to validate ...

Market Securities

System & Support Engineer

Casar, NC · Hybrid

... System & Support Engineer to join the IT team. This is a hybrid role combining hands-on ... Key Responsibilities Infrastructure & Systems * Manage and maintain the local server environment ...

Kentro

Systems Engineer MacOS Support

Albany, NY · On-site

$100K - $110K/yr

The Systems Engineer - MacOS Support provides technical assistance in maintaining and improving MacOS baselines and supporting MacOS lifecycle management across the enterprise environment. This role ...

SAIC

Analytic Support Systems Engineer

Chantilly, VA · On-site

As an analytic support systems engineer you will perform technical analyses, engage in modeling and simulation and general engineering evaluation of various systems and data to support all-source ...

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Manager Systems Support Engineer information

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How much do manager systems support engineer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for manager systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
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What cities are hiring for Manager Systems Support Engineer jobs? Cities with the most Manager Systems Support Engineer job openings:
What are the most commonly searched types of Systems Support Engineer jobs? The most popular types of Systems Support Engineer jobs are:
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Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 36% Part Time, and 14% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

Systems Support Engineer

Lithium Americas

Winnemucca, NV • On-site

Full-time

Posted 29 days ago

Job description

Lithium Americas is a North American resource and materials company focused on developing, building, and operating lithium deposits and chemical processing facilities. The company's flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the world's largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs, and maximizing sustainable value for our stakeholders.
Systems Support Engineer
Company Overview
Lithium Americas is a North American resource and materials company focused on developing, building and operating lithium deposits and chemical processing facilities. The company's flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the world's largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs and maximizing sustainable value for our stakeholders.
Lithium Americas is headquartered in Vancouver, British Columbia and operates in the U.S., with offices in Reno, NV and Winnemucca, NV. The Company's shares are listed on the Toronto Stock Exchange (TSX) and New York Stock Exchange (NYSE) under the symbol LAC.
Our Purpose, Vision and Values
Our purpose, vision and values are the guiding principles that will serve as the cornerstone of our company's future direction and operations, aligning our team and organization towards our common goals.
Our Purpose is to safely and sustainably produce lithium from Thacker Pass to enable North America to reduce dependence on foreign critical minerals and drive value for our stakeholders.
Our Vision is to be North America's leading lithium producer to enable cleaner energy sources.
Our Values include Act with Integrity, Be Responsible and Act with Care, Commit to Excellence and Drive Innovation, and Be a Collaborative Partner.
Role
We are seeking a Systems Support Engineer to join our Information Technology Department. In this role, you will be responsible for ensuring the stability, security, and performance of the Thacker Pass IT infrastructure, including servers, networks, and software applications. You will be required to diagnose complex technical issues, provide technical support, manage system backups, and frequently collaborate with IT teams and external vendors to maintain high up time. This is a unique opportunity to contribute to a mission-driven organization committed to innovation, sustainability, and leadership in the clean energy sector.
The role is based at our Winnemucca office and reports to the Digital and Data Operations Manager. Occasional travel to other LAC offices, project sites, or vendor locations may be required.
Key Responsibilities
  • Support and maintain Operational Technology systems, including Distributed Control Systems (DCS), Process Historians (e.g., OSIsoft PI / AVEVA), Laboratory Information Management Systems (LIMS), and industrial sensors and instrumentation
  • Assist with integration between OT and IT systems, ensuring reliable data flow from the plant floor to enterprise applications
  • Coordinate with process and instrumentation engineers to support control system changes, patching, and lifecycle management in accordance with change control procedures
  • Monitor OT network health and respond to alarms, faults, or anomalies impacting production systems
  • Proactively monitor system performance, hardware health, and network uptime; escalate and resolve issues before they impact operations
  • Diagnosing and resolving incidents across server, network, endpoint, and OT layers, often under operational pressure with production implications
  • Maintain accurate records of incidents, changes, and asset configurations in CMMS or ITSM platforms
  • Administer and maintain servers (Linux preferred; Windows Server experience beneficial) across site infrastructure
  • Support virtualized environments (VMware / Hyper-V) and contribute to virtual machine lifecycle management
  • Manage site networking infrastructure including switches, firewalls, and VLANs, with working knowledge of TCP/IP, LAN/WAN, and network segmentation (including IT/OT demilitarized zones)
  • Maintain endpoint systems including ruggedized workstations, HMI terminals, and corporate laptops
  • Support backup, recovery, and patching processes across both IT and OT environments
  • Apply OT cybersecurity best practices aligned with frameworks such as IEC 62443 or NIST SP 800-82, including network segmentation, access control, and vulnerability management
  • Support IT/OT security monitoring and assist in responding to alerts or anomalies
  • Ensure systems comply with site security policies and relevant regulatory requirements
  • Collaborate with process engineers, operations, and IT/digital teams to understand system needs and deliver practical solutions
  • Document systems, procedures, and configurations to support knowledge sharing and continuity
  • Participate in project planning and contribute to site digital improvement initiatives
  • Champion a culture aligned with Lithium Americas' Purpose, Vision, and Values
  • Perform other duties as assigned

Required Qualifications:
  • Bachelor's degree in information technology, Engineering, Computer Science, or a related discipline; equivalent experience may be considered
  • Minimum 5 years of progressive experience in IT, OT, or digital systems environments, ideally within mining, resources, chemicals, or heavy industry
  • Demonstrated experience with OT systems such as DCS, SCADA, Process Historian, LIMS, or industrial instrumentation
  • Solid Linux systems administration skills (RHEL or Ubuntu), with comfort working in command-line environments
  • Working knowledge of networking fundamentals including TCP/IP, VLANs, firewalls, and IT/OT network segmentation
  • Familiarity with virtualization platforms (VMware preferred)
  • Understanding of service management methodologies (ITIL)
  • Understanding of OT cybersecurity principles and frameworks such as IEC 62443 and NIST SP 800-82
  • Strong analytical and problem-solving skills with the ability to design and implement scalable solutions
  • Demonstrated ability to manage multiple priorities, analyze complex technical problems, and deliver practical solutions in a fast-paced environment
  • Excellent communication skills with the ability to collaborate across technical and non-technical, engineering, and operations teams
  • Personal commitment to Lithium Americas' Purpose, Vision, and Values
  • Experience with cloud platforms (AWS or Azure) in an industrial or hybrid environment (preferred)
  • Exposure to AVEVA PI / OSIsoft PI System administration (preferred)
  • Experience supporting systems through capital project commissioning and handover phases (preferred)
  • Relevant certifications such as GICSP, CCNA, LPIC, or similar (preferred)

Working at Lithium Americas
At Lithium Americas, we believe our people are our most valuable asset. We offer a collaborative and inclusive work environment, with opportunities for long-term growth and skills development.
We are committed to building a diverse and respectful workplace and strongly encourage applications from individuals of all backgrounds.
Equal Opportunity Statement
Lithium Americas is an Equal Opportunity Employer. We do not discriminate based on race, gender, disability, age, veteran status, religion, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

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