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Manager Systems Support Engineer Jobs in New Jersey

Made4net

Application Support Engineer

Teaneck, NJ · On-site

$70K/yr

The Application Support Engineer plays a critical role in supporting Made4net customers by ensuring ... Experience supporting enterprise systems such as ERP or CRM platforms * Strong computer and ...

TAD PGS, Inc.

Product Support Engineer

Wall, NJ · On-site

$45 - $50/hr

Present the technical behavior of systems in service * Train on the use of the products in ... Ability to effectively present information to management, public groups, and/or top management

TAD PGS, Inc

Product Support Engineer

Wall, NJ · On-site

$45 - $50/hr

Present the technical behavior of systems in service * Train on the use of the products in ... Ability to effectively present information to management, public groups, and/or top management

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

Manage work requests that describe particular issues, software bugs or customer problems * Develop ... Distinguish between application database, operating system, network, and hardware problems and ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

Manage work requests that describe particular issues, software bugs or customer problems * Develop ... Distinguish between application database, operating system, network, and hardware problems and ...

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Manager Systems Support Engineer information

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in New Jersey?

For Manager Systems Support Engineer jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in New Jersey look for?

The top searched job categories for Manager Systems Support Engineer jobs in New Jersey are:

What cities in New Jersey are hiring for Manager Systems Support Engineer jobs?

Cities in New Jersey with the most Manager Systems Support Engineer job openings:

Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in New Jersey as of June 2026, with employment types broken down into 4% As Needed, 58% Full Time, 30% Part Time, 2% Temporary, 4% Contract, and 2% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Network & Physical Security Systems Support Engineer

Real Soft, Inc.

Iselin, NJ • On-site

$106K - $145K/yr

Other

Posted 21 days ago

Job description

Location: Charlotte, NC (preferred); Iselin, NJ or Frisco, TX considered; Hybrid with weekend WFH
Schedule: Weekend on-call/scheduled shifts for SDA Migration change windows (recurring, standing requirement) plus select weekday hours for BAU support
Role Summary: This role supports Corporate Services IT and Network Engineering through a shared-resource model, covering weekend network change-window validation for physical security and facilities systems, and weekday BAU support across physical security infrastructure, general IT operations, and network migration documentation.
Required Skills: - Hands-on network change-window support (pre/post-change validation, MOP execution) - Working knowledge of SD-Access (SDA) or similar SDN architecture, at a validation/troubleshooting level - Direct experience with at least one enterprise VMS/access control platform (Genetec Security Center or Lenel OnGuard) - IP camera infrastructure troubleshooting (AXIS or comparable) - Standard IT support functions: provisioning, imaging, asset tracking, onboarding/offboarding - Strong written documentation skills - Ability to work standing weekend shifts as a core job requirement - Comfortable managing dual reporting lines across two internal teams
Preferred Skills: - Genetec Security Center or Lenel OnGuard certification - CCNA/CCNP or equivalent Cisco networking certification - AXIS Certified Professional or equivalent - Facilities/environmental monitoring systems experience - Scripting/automation exposure (PowerShell, Python) - ServiceNow or similar ITSM platform experience - Prior experience in regulated industries (financial services, healthcare)

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