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Manager Systems Support Engineer Jobs in Florida

Carrier

Critical Systems Service Support Engineer

FL · On-site +1

As a Critical Systems Service Support Engineer, you will help advance ALC's business through ... Manage assigned work to exceed customers' time and quality expectations. * Communicate and document ...

TriOptus LLC

Advanced Systems Support

Tallahassee, FL · On-site

Set-up new accounts authorized by the Section staff and Project Manager within 24 hours from ... Provide systems implementation support during regular and off hours as needed by the Department on ...

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Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are the most commonly searched types of Systems Support Engineer jobs in Florida? The most popular types of Systems Support Engineer jobs in Florida are:
What are popular job titles related to Manager Systems Support Engineer jobs in Florida? For Manager Systems Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Florida look for? The top searched job categories for Manager Systems Support Engineer jobs in Florida are:
What cities in Florida are hiring for Manager Systems Support Engineer jobs? Cities in Florida with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
Intelligence Support Systems Engineer

Intelligence Support Systems Engineer

Barbaricum

Miami, FL

Full-time

Posted 20 days ago

Job description

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.

Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.

Barbaricum is seeking skilled and adaptive Mid-Level Intelligence Domain Systems Engineers to support the integration and application of intelligence systems and technologies across USSOCOM, its Components, and global partners. This role is essential to enhancing the capability of Special Operations Forces (SOF) through the delivery of tailored software training, technology integration, and intelligence analysis support. The successful candidate will be expected to provide expert instruction on SOCOM programs of record and emerging intelligence platforms, ensuring seamless support to current and future technologies integrated within the unit's intelligence production workflows.
Key Responsibilities

  • Deliver training and support for intelligence tools and technologies related to:
  • Human Intelligence (HUMINT)
  • Signals Intelligence (SIGINT)
  • Geospatial/Imagery Intelligence (GEOINT/IMINT)
  • Open Source Intelligence (OSINT)
  • Tailor courses and user training for both SOCOM programs of record and emerging commercial/government-sponsored systems.
  • Advise SOF units on how to leverage intelligence platforms to build a comprehensive operational picture.
  • Support seamless integration of new technologies into existing unit intelligence production schedules.
  • Communicate intelligence and operational findings to senior leadership with accuracy and clarity.
    Required Qualifications
  • Minimum 4 years of experience effectively communicating intelligence and operations insights to senior leaders.
  • Minimum 4 years of analytical experience in at least two intelligence disciplines (HUMINT, SIGINT, IMINT, or OSINT).
  • Minimum 3 years of experience using intelligence software and tools, such as:
    • Analyst Notebook
    • M3 or other research/reporting tools (e.g., Catapult, Palantir, FADE)
    • HOT-R or CHROME (or similar CI/HUMINT tools)
    • Microsoft Office Suite (Word, PowerPoint, Excel, Access)

Preferred Qualifications

Candidates will have proficiency or high potential to gain some level of proficiency to enable and train software capabilities across three "domains": (1) Operations, (2) Intelligence warfighting functions and (3) tactical Mission Planning and Execution domain.

Security Clearance
• Active Top Secret Clearance with SCI eligibility is required.

EEO Commitment

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.