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Manager Systems Support Engineer Jobs in Florida

Systems Support Analyst

North Port, FL · On-site

$68K - $109K/yr

Supported applications include Microsoft Windows, Netmotion, Computer Aided Dispatching Systems ... Performs system management using tools such as Active Directory, Group Policy, Kace, and others.

Familiarity with aircraft systems and avionics equipment is a plus, though not mandatory. * Ability ... management and communications. With a commitment to innovation and excellence, Avionica has ...

Familiarity with aircraft systems and avionics equipment is a plus, though not mandatory. * Ability ... management and communications. With a commitment to innovation and excellence, Avionica has ...

Sales Support Engineer

Sanford, FL · On-site

$25 - $35/hr

... system challenges? Are you passionate about combining technical knowledge with strong ... Managing multiple active quotes and deadlines while maintaining accuracy and attention to detail

Sales Support Engineer

Sanford, FL · On-site

$25 - $35/hr

... system challenges? Are you passionate about combining technical knowledge with strong ... Managing multiple active quotes and deadlines while maintaining accuracy and attention to detail

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Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are the most commonly searched types of Systems Support Engineer jobs in Florida? The most popular types of Systems Support Engineer jobs in Florida are:
What are popular job titles related to Manager Systems Support Engineer jobs in Florida? For Manager Systems Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Florida look for? The top searched job categories for Manager Systems Support Engineer jobs in Florida are:
What cities in Florida are hiring for Manager Systems Support Engineer jobs? Cities in Florida with the most Manager Systems Support Engineer job openings:
Manager - Systems and Programming

Manager - Systems and Programming

Cook Systems

Tallahassee, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago


Job description

Launch Your Career with Cook Systems
Since 1990, Cook Systems-a certified veteran-owned IT consulting firm-has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.
At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust-and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!
Summary: This role is responsible for overseeing the full systems development life cycle management of projects and programs. The incumbent provides direction for both technical and business resources, participates in long-range strategy planning, and manages policy development to address complex business issues. This position serves as the primary point of contact from project/program inception to delivery.
Responsibilities:
  • Define and develop project management infrastructure and methodologies.
  • Manage and ensure the quality of deliverables through a methodology-driven quality plan.
  • Oversee the project completion process through customer acceptance.
  • Collaborate with business unit managers and form alliances on projects and operational decisions.
  • Resolve scheduling requirements/conflicts and clarify vendor contracts.
  • Provide leadership to cross-functional teams and influence senior-level management and key stakeholders.
  • Coach and mentor junior management staff and senior technical staff.
  • Report frequently to a Chief Information Officer or Chief Technology Officer.

Required Qualifications:
  • Bachelor's or Master's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
  • Minimum of 10 years of IT and business/industry work experience.
  • At least 3 years of leadership experience managing large, cross-functional teams or projects.
  • Advanced knowledge of the software development life cycle, quality assurance, project management, and related disciplines/processes.
  • Proven ability to provide strategic direction and accountability for IT functional/departmental results.
  • Strong leadership skills with a history of coaching and mentoring staff.

Looking or candidates located in throughout the State of Florida for Team Lead, Manager and Senior Manager.
#Ll-Onsite
Why Work with Us
At Cook Systems, we don't just offer jobs-we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
  • Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
  • Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum-because your family's security matters.
  • Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
  • Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
  • Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You're eligible after just six months-because long-term success deserves a strong foundation.

At Cook Systems, you're not just an employee-you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.
#IND1