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Internship Technical Support Engineer Jobs in Florida

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

QUALIFICATIONS- KNOWLEDGE, SKILLS, & ABILITIES · 2-4 years of experience in technical support, software engineering, application support, or a similar hands-on technical role. · Experience working ...

Description Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training ...

Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training, and providing ...

Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...

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Internship Technical Support Engineer information

What are the key skills and qualifications needed to thrive as an Internship Technical Support Engineer, and why are they important?

To thrive as an Internship Technical Support Engineer, you need a basic understanding of computer hardware, operating systems, networking concepts, and troubleshooting skills, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically expected. Strong communication, problem-solving abilities, and a customer-oriented attitude are crucial soft skills for this role. These skills and qualities enable effective issue resolution, ensure customer satisfaction, and contribute to the smooth operation of technical support teams.

What does an Internship Technical Support Engineer do?

An Internship Technical Support Engineer assists in diagnosing and resolving technical issues for users, often related to software, hardware, or network systems. They work under the supervision of senior engineers, respond to support tickets, and may help with system installations and upgrades. Interns in this role gain hands-on experience by troubleshooting problems, documenting solutions, and learning to communicate technical information effectively. This position is ideal for students or recent graduates looking to build practical skills in IT support and customer service.

What types of projects and tasks can an Internship Technical Support Engineer expect to work on during their internship?

As an Internship Technical Support Engineer, you can expect to assist with troubleshooting technical issues, responding to user inquiries, and documenting solutions under the guidance of experienced engineers. Interns often work on real-world support tickets, participate in team meetings, and collaborate closely with engineering and product teams to resolve customer issues. This role provides hands-on exposure to various systems and tools, helping you build both technical and communication skills. The experience can also include shadowing senior engineers and contributing to process improvements, offering a strong foundation for a future career in technical support.

What is the difference between Internship Technical Support Engineer vs Technical Support Specialist?

AspectInternship Technical Support EngineerTechnical Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree or certificationTypically requires relevant certifications or experience in technical support
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time support roles in various industries
Employer & Industry UsageUsed in tech companies, IT departments, and service providers for entry-level rolesCommon across IT, telecom, software, and hardware companies

The main difference is that an Internship Technical Support Engineer is an entry-level, training-focused role for students or recent graduates, while a Technical Support Specialist is a more experienced, full-time position providing ongoing technical support. Internships are often temporary and aimed at skill development, whereas specialists handle customer issues regularly and may have more responsibilities.

What are the most commonly searched types of Technical Support Engineer jobs in Florida? The most popular types of Technical Support Engineer jobs in Florida are:
Infographic showing various Internship Technical Support Engineer job openings in Florida as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.
Technical Support Engineer

Technical Support Engineer

Christie

Orlando, FL • On-site

Full-time

Posted 5 days ago


Job description

Job Overview
The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff. The TSE is responsible for helping ensure the reliable performance of lighting equipment across Christie Lites' global rental fleet by delivering timely technical support, troubleshooting assistance, and technical guidance.
Based at the Christie Lites Central Distribution Office, the ideal candidate for this role will possess a strong understanding of the entertainment lighting industry, demonstrate a sense of urgency when responding to time-critical issues, and take a proactive, methodical approach to troubleshooting and problem-solving. A genuine passion for technical challenges and delivering exceptional customer support is essential in this role.
Key Responsibilities
  • Responding to calls from customers on-site to address and resolve their show-related needs.
  • Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information.
  • Support internal repair technicians and operations technicians by assisting with diagnostics, troubleshooting procedures, and repair enquiries.
  • Test, evaluate, and validate firmware updates across Christie Lites rental equipment.
  • Test and verify ONYX show files on Christie Lites Original Rental Product Line (ORPL) equipment to ensure compatibility, functionality, and operational reliability.
  • Collaborate with manufacturers to investigate technical issues, obtain repair documentation, process Return Merchandise Authorisations (RMAs), and identify advanced testing or repair procedures.
  • Research and source parts information for Christie Lites equipment, providing repair technicians with accurate component details to support efficient diagnosis and repair.
  • Work alongside fellow Technical Support Engineers to investigate recurring equipment issues, share technical knowledge, and improve troubleshooting processes.

Requirements
Essential
  • Previous experience working as a repair technician or in a hands-on technical support role involving entertainment lighting or related equipment.
  • Strong understanding of professional lighting equipment.
  • Excellent troubleshooting and analytical skills with the ability to diagnose complex technical issues methodically.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to customers and technicians.
  • Strong customer service skills and the ability to remain calm and professional when handling high-pressure, time-critical situations.
  • Willingness to provide technical support outside standard working hours when required.
  • Working knowledge of leading lighting manufacturers, including Martin, ACME, grandMA (etc.)
  • Knowledge of Network devices and setups and troubleshooting techniques.
  • Strong IT skills and confidence using software applications relevant to lighting control, diagnostics, and technical documentation.
  • Excellent teamwork, collaboration, and organizational skills.
  • A genuine passion for entertainment lighting technology.
    Desirable

  • Previous experience diagnosing, servicing, and repairing moving light fixtures.
  • Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
  • Understanding of electrical systems, power distribution, and equipment configuration.
  • Experience with ONYX lighting control software.
  • Knowledge of firmware management, product validation, and equipment testing procedures.
  • Familiarity with Christie Lites Original Rental Product Line (ORPL) equipment and rental operations.