ZipRecruiter

Log In

1

Internship Technical Support Engineer Jobs in Florida

STARLIMS

Technical Support Engineer

Hollywood, FL · On-site

The Technical Support Engineer delivers accurate and timely technical support, guidance, and solutions related to the organization's products and services throughout the customer lifecycle. This role ...

OW Investors LLC

Technical Support Engineer

Ocala, FL · On-site

Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training, and providing ...

next page

Showing results 1-20

All JobsTechnical Support Engineer JobsInternship Technical Support Engineer JobsInternship Technical Support Engineer Jobs in Florida

Internship Technical Support Engineer information

What does an internship technical support engineer do?

An Internship Technical Support Engineer assists in diagnosing and resolving technical issues for users, often related to software, hardware, or network systems. They work under the supervision of senior engineers, respond to support tickets, and may help with system installations and upgrades. Interns in this role gain hands-on experience by troubleshooting problems, documenting solutions, and learning to communicate technical information effectively. This position is ideal for students or recent graduates looking to build practical skills in IT support and customer service.

What are the key skills and qualifications needed to thrive as an internship technical support engineer?

To thrive as an Internship Technical Support Engineer, you need a basic understanding of computer hardware, operating systems, networking concepts, and troubleshooting skills, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically expected. Strong communication, problem-solving abilities, and a customer-oriented attitude are crucial soft skills for this role. These skills and qualities enable effective issue resolution, ensure customer satisfaction, and contribute to the smooth operation of technical support teams.

What types of projects and tasks can an internship technical support engineer expect to work on during their internship?

As an Internship Technical Support Engineer, you can expect to assist with troubleshooting technical issues, responding to user inquiries, and documenting solutions under the guidance of experienced engineers. Interns often work on real-world support tickets, participate in team meetings, and collaborate closely with engineering and product teams to resolve customer issues. This role provides hands-on exposure to various systems and tools, helping you build both technical and communication skills. The experience can also include shadowing senior engineers and contributing to process improvements, offering a strong foundation for a future career in technical support.

What is the difference between Internship Technical Support Engineer vs Technical Support Specialist?

AspectInternship Technical Support EngineerTechnical Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree or certificationTypically requires relevant certifications or experience in technical support
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time support roles in various industries
Employer & Industry UsageUsed in tech companies, IT departments, and service providers for entry-level rolesCommon across IT, telecom, software, and hardware companies

The main difference is that an Internship Technical Support Engineer is an entry-level, training-focused role for students or recent graduates, while a Technical Support Specialist is a more experienced, full-time position providing ongoing technical support. Internships are often temporary and aimed at skill development, whereas specialists handle customer issues regularly and may have more responsibilities.

What are the most commonly searched types of Technical Support Engineer jobs in Florida?

The most popular types of Technical Support Engineer jobs in Florida are:

What are popular job titles related to Internship Technical Support Engineer jobs in Florida?

For Internship Technical Support Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Internship Technical Support Engineer jobs in Florida look for?

The top searched job categories for Internship Technical Support Engineer jobs in Florida are:

What cities in Florida are hiring for Internship Technical Support Engineer jobs?

Cities in Florida with the most Internship Technical Support Engineer job openings:

Internship Technical Support Engineer jobs near you
Infographic showing various Internship Technical Support Engineer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Engineer

R2 Unified Technologies

Boca Raton, FL • On-site

$60 - $80/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

New

Job description

This is a customer-focused role in which the Support Engineer will be expected to handle and resolve customer issues through phone and email. You will be responsible for performing basic routine health checks, network monitoring and troubleshooting of network, systems, security, cloud and voice related issues. As a Technical Support Engineer, you are essential to providing a "white-glove" level of support to our customers.

Responsibilities
  • Handle incoming phone calls, gather information, create tickets in ticketing system and elevate or assign as necessary
  • Work on trouble tickets to troubleshoot & resolve client network, security, cloud and voice related issues in a timely manner
  • Perform moves, adds, changes for client phone systems, network devices, VMware, AWS, or Azure
  • Provide support for Windows servers, PCs and laptops as well as loading software
  • Responding to monitoring and security alerts according to standard processes
  • Execute software updates to network devices and systems
  • Escalate issues and partner with Engineering team for network & system infrastructure support
  • Update and create internal articles and/or documentation
  • Check to ensure backups have been completed and remediate failures when necessary
  • Create and manage user accounts in Active Directory
  • Work within required SLAs for the business and provide regular and frequent status updates
401k

Including matching

Profit sharing

Share in the success

Paid time off

Unlimited PTO

100% Covered

Medical & Dental

Life Insurance

ST & LT Disability

Job Requirements
  • Experience working across multiple disciplines (Servers, Desktop, Cloud, LAN, WAN, Voice)
  • Knowledge of basic network troubleshooting
  • Knowledge of basic Windows troubleshooting
  • Ability to work independently without supervision
  • Strong verbal and written communication skills
  • This position will participate in an on-call schedule, providing after hours support as necessary
Required Experience
  • Possess college degree or equivalent technical experience
  • 3+ years’ experience in an IT position or support environment configuring and supporting various systems
#J-18808-Ljbffr

Apply