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Assistant Technical Support Engineer Jobs in Florida

OW Investors LLC

Technical Support Engineer

Ocala, FL · On-site

Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software ... The candidate will assist in providing customer and market feature / functional feedback for ...

Tranzeal, Inc.

Technical Support

Orlando, FL · On-site

Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...

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Assistant Technical Support Engineer information

What engineers make $300,000 a year?

Senior engineers in fields such as software, petroleum, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High-paying engineering positions often require specialized knowledge, advanced degrees, and sometimes certifications, with compensation influenced by industry, location, and company size.

What does a technical support assistant do?

A technical support assistant helps users troubleshoot hardware and software issues, providing guidance to resolve technical problems. They often use diagnostic tools, document support cases, and communicate solutions clearly, typically working in customer service or IT environments. Strong communication skills and basic knowledge of computer systems are essential for this role.

What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?

AspectAssistant Technical Support EngineerTechnical Support Engineer
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Bachelor's degree often preferred, relevant certifications
Work EnvironmentEntry-level support, supervised tasks, team-basedMore independent troubleshooting, client interaction
Employer & Industry UsageIT service providers, tech companies, hardware vendorsSimilar industries, often with more complex issues

The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.

What engineer makes $500,000 a year?

Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require advanced skills, extensive experience, and work in high-demand industries or companies with competitive compensation packages.

Is AI replacing tech support?

Assistant Technical Support Engineers use AI tools to assist in troubleshooting and resolving technical issues, but AI is not replacing the role entirely. Human expertise remains essential for complex problems, customer communication, and personalized support, making AI a complement rather than a substitute in tech support environments.
What are the most commonly searched types of Technical Support Engineer jobs in Florida? The most popular types of Technical Support Engineer jobs in Florida are:
Assistant Technical Support Engineer jobs near you
Technical Support Engineer

Technical Support Engineer

Siemens Energy, Inc.

Orlando, FL • On-site

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Siemens Energy rating

8.2

Company rating: 8.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

107th of 433 rated machine equipment manufacturers

Job description

A Snapshot of Your Day (position overview)
The Technical Support Engineer plays a key role in ensuring operating plants achieve their goals of safety, reliability, availability, and efficiency by delivering timely solutions for both planned and unplanned events.
In this role, you will lead and execute projects assigned by the Engineering Manager in a safe, regulatory-compliant, and cost-effective manner, maximizing value for the customer. You will collaborate closely with other Support Engineers to respond to dynamic plant needs and drive continuous operational excellence.
How You'll Make an Impact (responsibilities)
  • Serve as the primary technical resource for resolving operational and maintenance issues at O&M facilities across the Americas, providing real-time analysis, root cause investigations, and urgent outage support.
  • Analyze plant and equipment performance data, access DCS and CMMS systems, and deliver professional reports with actionable recommendations to improve heat rate, efficiency, and long-term reliability.
  • Interpret control logic, P&IDs, electrical schematics, and other technical drawings while collaborating with engineering teams to resolve design, maintenance, and operational challenges.
  • Support outage planning using TMS and PCM systems, assist with BSOLs and other planning documentation, and coordinate with internal resource managers to secure personnel, tools, and logistics.
  • Evaluate and recommend product modifications, provide feedback to engineering teams based on plant experience, and contribute to lessons learned across the fleet.
  • Cross-train with fellow engineers, act as project delegate as needed, and utilize Siemens systems (PCM, SAP, WRIT) to investigate and resolve technical issues while maintaining strong communication between plants and HQ.
What You Bring (requirements)
  • Bachelor of Science degree or equivalent experience in Engineering, Thermodynamics, Computer Science, Process Engineering, or Chemical Engineering.
  • Minimum of 5 years of experience in Combined Cycle Power Plant operations, maintenance, plant engineering, or power plant commissioning.
  • Hands-on knowledge of large rotating equipment, steam and gas turbine generators, DCS systems, electrical, instrumentation and control systems, mechanical systems, heat exchangers, water treatment plants, and cooling tower maintenance (planned and corrective).
  • Motivated self-starter and collaborative team player, capable of identifying and completing tasks with minimal direction.
  • Understanding of maintenance philosophies, with experience tracking key asset metrics such as MTBF, preparing CMMS reports, and recommending system enhancements as needed.
  • Willingness to travel up to 25%, including extensive on-site presence during scheduled and unplanned outages, special projects, and customer meetings, often with short notice.
  • Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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