The Technical Support Engineer is responsible for providing first line phone support for complex IT ... assist customers in resolving problems • Producing detailed diagnose and system performance ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT ... assist customers in resolving problems • Producing detailed diagnose and system performance ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
Technical Support Specialist
Dublin, OH · On-site
Security 101b is now recruiting a commercial electronic security programmer with experience in ... Work directly with IT departments to assist with the network topography needed for security ...
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Technical Support Specialist
Dublin, OH · On-site
Security 101b is now recruiting a commercial electronic security programmer with experience in ... Work directly with IT departments to assist with the network topography needed for security ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... SOPs. * Assist in patch management and server reboots during maintenance windows. * Maintain ...
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Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... SOPs. * Assist in patch management and server reboots during maintenance windows. * Maintain ...
Join our dynamic team as a L1 Operation Support Engineer where you will be the go-to technical ... SOPs. * Assist in patch management and server reboots during maintenance windows. * Maintain ...
Join our dynamic team as a L1 Operation Support Engineer where you will be the go-to technical ... SOPs. * Assist in patch management and server reboots during maintenance windows. * Maintain ...
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
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Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
Provides direct post-sales systems on-site technical support for reactive and proactive customers ... * Assist the Customer in developing Network Operating and Equipment Operating Procedures * Support ...
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Provides direct post-sales systems on-site technical support for reactive and proactive customers ... * Assist the Customer in developing Network Operating and Equipment Operating Procedures * Support ...
Analyzes and provides technical support for moderate to complex application support issues. * Works with software vendors and developers to resolve highly complex application issues. * Performs ...
Analyzes and provides technical support for moderate to complex application support issues. * Works with software vendors and developers to resolve highly complex application issues. * Performs ...
Sales Engineer
Dublin, OH · On-site
$60K - $68K/yr
Provide marketing and technical support to the nationwide sales force, as well as architects ... other KPI goals. * Assist in product training for sales representatives and customers.
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Sales Engineer
Dublin, OH · On-site
$60K - $68K/yr
Provide marketing and technical support to the nationwide sales force, as well as architects ... other KPI goals. * Assist in product training for sales representatives and customers.
Good working knowledge of Active Directory * 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. * Excellent customer ...
Good working knowledge of Active Directory * 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. * Excellent customer ...
Good working knowledge of Active Directory Experience: * 2+ years' experience providing technical support in a fast paced and constantly changing environment up to executive management level.
Good working knowledge of Active Directory Experience: * 2+ years' experience providing technical support in a fast paced and constantly changing environment up to executive management level.
Desktop Support Engineer
Columbus, OH · On-site
Desktop Support Engineer Provides day-to-day onsite problem resolution for laptop, voice, print ... technical service provided by the local Deskside personnel. * Receives work from and responds ...
Desktop Support Engineer
Columbus, OH · On-site
Desktop Support Engineer Provides day-to-day onsite problem resolution for laptop, voice, print ... technical service provided by the local Deskside personnel. * Receives work from and responds ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Systems Support Engineer
Columbus, OH · On-site +1
Perform PC system builds and installations * Assist in preparing documentation as requested by ... Offers opportunities for cross-functional training within the department to gain broader technical ...
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Systems Support Engineer
Columbus, OH · On-site +1
Perform PC system builds and installations * Assist in preparing documentation as requested by ... Offers opportunities for cross-functional training within the department to gain broader technical ...
Systems Support Engineer
Columbus, OH · On-site
Perform PC system builds and installations * Assist in preparing documentation as requested by ... Offers opportunities for cross-functional training within the department to gain broader technical ...
Systems Support Engineer
Columbus, OH · On-site
Perform PC system builds and installations * Assist in preparing documentation as requested by ... Offers opportunities for cross-functional training within the department to gain broader technical ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is preferred. Experience: * At least 5 years of experience in technical support roles within the aviation ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is preferred. Experience: * At least 5 years of experience in technical support roles within the aviation ...
Assistant Technical Support Engineer information
See salary details
$18.10 is the 25th percentile. Wages below this are outliers.
$15.63 - $18.62
30% of jobs
$18.62 - $21.61
16% of jobs
The median wage is $22.13 / hr.
$21.61 - $24.61
24% of jobs
$25.97 is the 75th percentile. Wages above this are outliers.
$24.61 - $27.60
11% of jobs
$27.60 - $30.59
15% of jobs
$30.59 - $33.59
3% of jobs
$33.59 - $36.58
0% of jobs
$36.58 - $39.58
0% of jobs
$39.58 - $42.57
0% of jobs
$42.57 - $45.56
1% of jobs
$45.56 - $48.56
0% of jobs
$15
$24
$48
How much do assistant technical support engineer jobs pay per hour?

Full-time
Posted 4 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.