The Technical Support Engineer is responsible for providing first line phone support for complex IT ... assist customers in resolving problems • Producing detailed diagnose and system performance ...
The Technical Support Engineer is responsible for providing first line phone support for complex IT ... assist customers in resolving problems • Producing detailed diagnose and system performance ...
This is a technical support role assisting internal and external customers. Execute and understand IT based technology as it pertains to the deployment, security, and connectivity of our current and ...
This is a technical support role assisting internal and external customers. Execute and understand IT based technology as it pertains to the deployment, security, and connectivity of our current and ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... SOPs. * Assist in patch management and server reboots during maintenance windows. * Maintain ...
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Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... SOPs. * Assist in patch management and server reboots during maintenance windows. * Maintain ...
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
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Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
Position Summary The Manager of Customer Technical Support and implementations oversees a team of ... Familiarity with programming in Visual Basic, C# or other language * Proficient in MS SQL Server
Position Summary The Manager of Customer Technical Support and implementations oversees a team of ... Familiarity with programming in Visual Basic, C# or other language * Proficient in MS SQL Server
Technical Support Specialist-1
OH · Remote
The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ...
Technical Support Specialist-1
OH · Remote
The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ...
Provides direct post-sales systems on-site technical support for reactive and proactive customers ... * Assist the Customer in developing Network Operating and Equipment Operating Procedures * Support ...
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Provides direct post-sales systems on-site technical support for reactive and proactive customers ... * Assist the Customer in developing Network Operating and Equipment Operating Procedures * Support ...
The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor\'s degree in chemical, computer, or electrical engineering, or technical degree from an ...
The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor\'s degree in chemical, computer, or electrical engineering, or technical degree from an ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
Sr. Product Support Engineer
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, that may include ...
Sr. Product Support Engineer
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, that may include ...
Sr. Product Support Engineer
Columbus, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, that may include ...
Sr. Product Support Engineer
Columbus, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, that may include ...
Sales Engineer
Dublin, OH · On-site
$60K - $68K/yr
Provide marketing and technical support to the nationwide sales force, as well as architects ... other KPI goals. * Assist in product training for sales representatives and customers.
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Sales Engineer
Dublin, OH · On-site
$60K - $68K/yr
Provide marketing and technical support to the nationwide sales force, as well as architects ... other KPI goals. * Assist in product training for sales representatives and customers.
Technical Development Engineer
Columbus, OH · On-site
$110K - $160K/yr
Technical Development Engineer - Acrylic Polymer & Profiles REPORTS TO: General Manager of Acrylic ... Support extrusion and injection molding trials at customer and manufacturing locations * Assist ...
Technical Development Engineer
Columbus, OH · On-site
$110K - $160K/yr
Technical Development Engineer - Acrylic Polymer & Profiles REPORTS TO: General Manager of Acrylic ... Support extrusion and injection molding trials at customer and manufacturing locations * Assist ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Technical Engineer
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Assistant Technical Support Engineer information
See salary details
$18.10 is the 25th percentile. Wages below this are outliers.
$15.63 - $18.62
30% of jobs
$18.62 - $21.61
16% of jobs
The median wage is $22.13 / hr.
$21.61 - $24.61
24% of jobs
$25.97 is the 75th percentile. Wages above this are outliers.
$24.61 - $27.60
11% of jobs
$27.60 - $30.59
15% of jobs
$30.59 - $33.59
3% of jobs
$33.59 - $36.58
0% of jobs
$36.58 - $39.58
0% of jobs
$39.58 - $42.57
0% of jobs
$42.57 - $45.56
1% of jobs
$45.56 - $48.56
0% of jobs
$15
$24
$48
How much do assistant technical support engineer jobs pay per hour?

Full-time
Posted 25 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.