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Contract Technical Support Engineer Jobs Near Me

Walbridge

Technical Engineer

Columbus, OH

Ensure project engineering activities comply with company and contract requirements and support overall construction schedule. Provide technical support for construction effort including ...

Walbridge

Technical Engineer

Columbus, OH · On-site

Ensure project engineering activities comply with company and contract requirements and support overall construction schedule. Provide technical support for construction effort including ...

Walbridge

Technical Engineer

Columbus, OH · On-site

Ensure project engineering activities comply with company and contract requirements and support overall construction schedule. Provide technical support for construction effort including ...

ABB

Technical Support Specialist-1

OH · Remote

The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud ...

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As of Aug 14, 2026, the average yearly pay for contract technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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Contract Technical Support Engineer jobs near you
A map of the United States highlighting the number of Contract Technical Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Contract Technical Support Engineer job openings in each state, with California having the most at 2 and Alaska the least at 0.

Help Desk Engineer for MSP - Strong Tier 2 (Columbus Metro Area)

Sequentur

Columbus, OH

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills, clear communication, and a proactive approach to service delivery. Must be able to travel to client sites in the Columbus Metro Area as needed for onsite support service, and work remotely in a fast-paced, client focused environment.

Minimum 3 years proven experience working in a helpdesk environment and in person at client sites providing Tier 2+ helpdesk support. Must be comfortable in a highly visible, fast-paced, multi-client, Managed IT Services Provider (MSP) environment. Advanced knowledge and trouble shooting skills. The ideal candidate has strong hands-on technical experience across Microsoft Azure/SharePoint/Teams/Office 365 platforms with a keen business sense and exceptional customer service/client-facing skills, for mid-level commercial clients. Must be able to work well and quickly, individually and as a team, to solve client issues. Excellent initiative, customer service and communication skills.

Responsibilities:

The Helpdesk Support Engineer will provide remote and onsite technical support to clients. Serve as a trusted advisor to clients and react promptly to support requests with rapid resolution. This position requires onsite technical support as client needs arise and candidate must be able to commute as scheduled and in emergencies.

The Helpdesk Support Engineer should have strong experience providing technical support within Microsoft Azure, SharePoint, Teams, and Office 365. Including technical support for desktops and laptops, printers, servers, software, and advanced networking utilizing remote access tools, chat and email support, telephone support, and onsite/field support. Resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles.

The Helpdesk Support Engineer will resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles. Properly escalate support requests to local team and/or service board that are out of scope or capability.

The Helpdesk Support Engineer will provide prompt after-hours support as part of the helpdesk on-call team, client emergencies involving hardware failure, outages, and other business critical events. The Helpdesk Support Engineer will be required to create, update, and maintain written documentation, key network and asset information securely and confidentially.

The Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed, referenced resources, and resolution procedures.

Must be able to pass a pre-employment drug screen and background check.

Technical Skills: Windows Administration and troubleshooting, basic scripting skills, O365, Azure, Azure AD, AD, Intune, Autopilot, Multifactor / SAML / OKTA / AD Connect, Windows Server (2008 R2+), Windows 7 and later, Adobe, Firewalls, Backup software, VPN, Hyper-V. Cisco Routing, Switches, Networking, Cybersecurity, Citrix, SharePoint, and Teams/Teams Voice.

Bachelor's degree and/or Microsoft certifications.

Benefits:

  • Medical/Dental/Vision Insurance
  • Life insurance
  • Paid time off (PTO)
  • Retirement plan

Salary from $60k annually, commensurate with experience.

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