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Contract Technical Support Engineer Jobs in Florida

OW Investors LLC

Technical Support Engineer

Ocala, FL · On-site

Description Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training ...

OW Investors LLC

Technical Support Engineer

Ocala, FL · On-site

Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training, and providing ...

Tranzeal, Inc.

Technical Support

Orlando, FL · On-site

Technical Support Duration: 12+ Months Contract to Hire - CTH Duties: Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support ...

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Contract Technical Support Engineer information

What are the typical collaboration expectations for a Contract Technical Support Engineer within a company's technical team?

As a Contract Technical Support Engineer, you are often expected to collaborate closely with both internal engineering teams and external clients. You'll regularly escalate complex issues to developers, coordinate with product managers for updates, and work with fellow support engineers to share knowledge and resolve cases efficiently. Effective communication and documentation are key, as you're responsible for ensuring that both technical and non-technical stakeholders are kept informed throughout the troubleshooting process. This collaborative environment helps to maintain high service standards and contributes to continuous product improvement.

What are Contract Technical Support Engineers?

Contract Technical Support Engineers are IT professionals hired on a temporary or project basis to assist organizations with technical issues related to software, hardware, or network systems. They troubleshoot problems, provide solutions, and ensure that systems run smoothly, often working remotely or onsite for the duration of a specific contract. Their responsibilities may include responding to customer inquiries, diagnosing technical problems, and collaborating with other IT staff to resolve complex issues. These engineers are typically brought in when companies need specialized expertise or additional support for a limited period.

What are the key skills and qualifications needed to thrive as a Contract Technical Support Engineer, and why are they important?

To thrive as a Contract Technical Support Engineer, you need a solid background in IT troubleshooting, networking fundamentals, and relevant technical certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems like Zendesk, remote diagnostic tools, and operating systems (Windows, Linux, or macOS) is typically required. Excellent communication, problem-solving abilities, and customer service orientation are standout soft skills in this role. These skills and qualities are crucial for efficiently resolving client issues, maintaining high customer satisfaction, and ensuring smooth technical operations under contractual agreements.
What are the most commonly searched types of Technical Support Engineer jobs in Florida? The most popular types of Technical Support Engineer jobs in Florida are:
Contract Technical Support Engineer jobs near you
Technical Support Engineer

Technical Support Engineer

Siemens Energy, Inc.

Orlando, FL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago

Siemens Energy rating

8.2

Company rating: 8.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

106th of 430 rated machine equipment manufacturers

Job description

A Snapshot of Your Day (position overview)
The Technical Support Engineer plays a key role in ensuring operating plants achieve their goals of safety, reliability, availability, and efficiency by delivering timely solutions for both planned and unplanned events.
In this role, you will lead and execute projects assigned by the Engineering Manager in a safe, regulatory-compliant, and cost-effective manner, maximizing value for the customer. You will collaborate closely with other Support Engineers to respond to dynamic plant needs and drive continuous operational excellence.
How You'll Make an Impact (responsibilities)
  • Serve as the primary technical resource for resolving operational and maintenance issues at O&M facilities across the Americas, providing real-time analysis, root cause investigations, and urgent outage support.
  • Analyze plant and equipment performance data, access DCS and CMMS systems, and deliver professional reports with actionable recommendations to improve heat rate, efficiency, and long-term reliability.
  • Interpret control logic, P&IDs, electrical schematics, and other technical drawings while collaborating with engineering teams to resolve design, maintenance, and operational challenges.
  • Support outage planning using TMS and PCM systems, assist with BSOLs and other planning documentation, and coordinate with internal resource managers to secure personnel, tools, and logistics.
  • Evaluate and recommend product modifications, provide feedback to engineering teams based on plant experience, and contribute to lessons learned across the fleet.
  • Cross-train with fellow engineers, act as project delegate as needed, and utilize Siemens systems (PCM, SAP, WRIT) to investigate and resolve technical issues while maintaining strong communication between plants and HQ.
What You Bring (requirements)
  • Bachelor of Science degree or equivalent experience in Engineering, Thermodynamics, Computer Science, Process Engineering, or Chemical Engineering.
  • Minimum of 5 years of experience in Combined Cycle Power Plant operations, maintenance, plant engineering, or power plant commissioning.
  • Hands-on knowledge of large rotating equipment, steam and gas turbine generators, DCS systems, electrical, instrumentation and control systems, mechanical systems, heat exchangers, water treatment plants, and cooling tower maintenance (planned and corrective).
  • Motivated self-starter and collaborative team player, capable of identifying and completing tasks with minimal direction.
  • Understanding of maintenance philosophies, with experience tracking key asset metrics such as MTBF, preparing CMMS reports, and recommending system enhancements as needed.
  • Willingness to travel up to 25%, including extensive on-site presence during scheduled and unplanned outages, special projects, and customer meetings, often with short notice.
  • Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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