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Entry Level Technical Support Engineer Jobs in Florida

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Technical Support Engineer

Ocala, FL

$40K - $45K/yr

  • Medical

  • Dental

  • Retirement

Provide Tier II technical support to customers via phone, remote assistance, and onsite visits ... Collaborate with Sales, Engineering, and Operations teams to implement customer solutions

Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...

To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...

Technical Support Engineer II - Hybrid (Tampa)

Tampa, FL · On-site

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...

New

Technical Support Engineer II - Hybrid (Tampa)

Tampa, FL · Hybrid

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...

New

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Showing results 1-20

Entry Level Technical Support Engineer information

See Florida salary details

$28K

$59.1K

$89.3K

How much do entry level technical support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for entry level technical support engineer in Florida is $59,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Florida? The most popular types of Technical Support Engineer jobs in Florida are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Florida look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Florida are:
What cities in Florida are hiring for Entry Level Technical Support Engineer jobs? Cities in Florida with the most Entry Level Technical Support Engineer job openings:
Infographic showing various Entry Level Technical Support Engineer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,060 per year, or $28.4 per hour.

Technical Support Engineer

Christie

Orlando, FL

Full-time

Posted 20 days ago


Job description

Job Overview

The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff. The TSE is responsible for helping ensure the reliable performance of lighting equipment across Christie Lites' global rental fleet by delivering timely technical support, troubleshooting assistance, and technical guidance.

Based at the Christie Lites Central Distribution Office, the ideal candidate for this role will possess a strong understanding of the entertainment lighting industry, demonstrate a sense of urgency when responding to time-critical issues, and take a proactive, methodical approach to troubleshooting and problem-solving. A genuine passion for technical challenges and delivering exceptional customer support is essential in this role.

Key Responsibilities

  • Responding to calls from customers on-site to address and resolve their show-related needs.
  • Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information.
  • Support internal repair technicians and operations technicians by assisting with diagnostics, troubleshooting procedures, and repair enquiries.
  • Test, evaluate, and validate firmware updates across Christie Lites rental equipment.
  • Test and verify ONYX show files on Christie Lites Original Rental Product Line (ORPL) equipment to ensure compatibility, functionality, and operational reliability.
  • Collaborate with manufacturers to investigate technical issues, obtain repair documentation, process Return Merchandise Authorisations (RMAs), and identify advanced testing or repair procedures.
  • Research and source parts information for Christie Lites equipment, providing repair technicians with accurate component details to support efficient diagnosis and repair.
  • Work alongside fellow Technical Support Engineers to investigate recurring equipment issues, share technical knowledge, and improve troubleshooting processes.

Requirements

Essential

  • Previous experience working as a repair technician or in a hands-on technical support role involving entertainment lighting or related equipment.
  • Strong understanding of professional lighting equipment.
  • Excellent troubleshooting and analytical skills with the ability to diagnose complex technical issues methodically.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to customers and technicians.
  • Strong customer service skills and the ability to remain calm and professional when handling high-pressure, time-critical situations.
  • Willingness to provide technical support outside standard working hours when required.
  • Working knowledge of leading lighting manufacturers, including Martin, ACME, grandMA (etc.)
  • Knowledge of Network devices and setups and troubleshooting techniques.
  • Strong IT skills and confidence using software applications relevant to lighting control, diagnostics, and technical documentation.
  • Excellent teamwork, collaboration, and organizational skills.
  • A genuine passion for entertainment lighting technology.
    Desirable
  • Previous experience diagnosing, servicing, and repairing moving light fixtures.
  • Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
  • Understanding of electrical systems, power distribution, and equipment configuration.
  • Experience with ONYX lighting control software.
  • Knowledge of firmware management, product validation, and equipment testing procedures.
  • Familiarity with Christie Lites Original Rental Product Line (ORPL) equipment and rental operations.