Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
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Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Quick apply
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Quick apply
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.
Technical Support Engineer
Hollywood, FL · On-site
The Technical Support Engineer delivers accurate and timely technical support, guidance, and solutions related to the organization's products and services throughout the customer lifecycle. This role ...
New
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Technical Support Engineer
Hollywood, FL · On-site
The Technical Support Engineer delivers accurate and timely technical support, guidance, and solutions related to the organization's products and services throughout the customer lifecycle. This role ...
New
Technical Support Engineer
$40K - $45K/yr
Provide Tier II technical support to customers via phone, remote assistance, and onsite visits ... Collaborate with Sales, Engineering, and Operations teams to implement customer solutions
Quick apply
Technical Support Engineer
$40K - $45K/yr
Provide Tier II technical support to customers via phone, remote assistance, and onsite visits ... Collaborate with Sales, Engineering, and Operations teams to implement customer solutions
Technical Support Engineer
$40K - $45K/yr
Medical
Dental
Retirement
Provide Tier II technical support to customers via phone, remote assistance, and onsite visits ... Collaborate with Sales, Engineering, and Operations teams to implement customer solutions
Quick apply
Technical Support Engineer
$40K - $45K/yr
Medical
Dental
Retirement
Provide Tier II technical support to customers via phone, remote assistance, and onsite visits ... Collaborate with Sales, Engineering, and Operations teams to implement customer solutions
Technical Support
Orlando, FL · On-site
Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...
Technical Support
Orlando, FL · On-site
Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...
Technical Support Engineer - 2nd Shift
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Technical Support Engineer - 2nd Shift
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Technical Support Engineer - 2nd Shift
Orlando, FL · On-site
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Technical Support Engineer - 2nd Shift
Orlando, FL · On-site
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...
Conduct technical product research for customers and respond via phone, email and our internal client support system. * Provide accurate information about the products and services. * Accurately ...
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with ...
Quick apply
The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with ...
As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...
New
Quick apply
As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...
New
Position Summary The Associate Technical Recruiter is responsible for supporting the recruitment and delivery of technical talent across Information Technology, Engineering, Life Sciences, Data ...
Position Summary The Associate Technical Recruiter is responsible for supporting the recruitment and delivery of technical talent across Information Technology, Engineering, Life Sciences, Data ...
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$30 - $35/hr
Medical
Dental
Vision
Retirement
PTO
As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...
New
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · On-site
$30 - $35/hr
Medical
Dental
Vision
Retirement
PTO
As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...
New
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · Hybrid
$30 - $35/hr
Medical
Dental
Vision
Retirement
PTO
As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...
New
Technical Support Engineer II - Hybrid (Tampa)
Tampa, FL · Hybrid
$30 - $35/hr
Medical
Dental
Vision
Retirement
PTO
As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values: * Teamwork: We achieve our goals collaboratively. * Growth ...
New
Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr
... technical support to end users across a diverse, multi-location technology environment ... The Desktop Support Engineer will support computer hardware, operating systems, business ...
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Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr
... technical support to end users across a diverse, multi-location technology environment ... The Desktop Support Engineer will support computer hardware, operating systems, business ...
Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr
... technical support to end users across a diverse, multi-location technology environment ... The Desktop Support Engineer will support computer hardware, operating systems, business ...
Quick apply
Technical Customer Service
Boca Raton, FL · On-site
$15 - $25/hr
... technical support to end users across a diverse, multi-location technology environment ... The Desktop Support Engineer will support computer hardware, operating systems, business ...
Tier III Technical Support Engineer (On-site)
Pompano Beach, FL · On-site
Medical
Dental
Vision
PTO
As a Tier III Technical Support Engineer , you will be part of a team of IT professionals who provide in house technical PC hardware and software support for over 1000 associates. You will respond to ...
Quick apply
Tier III Technical Support Engineer (On-site)
Pompano Beach, FL · On-site
Medical
Dental
Vision
PTO
As a Tier III Technical Support Engineer , you will be part of a team of IT professionals who provide in house technical PC hardware and software support for over 1000 associates. You will respond to ...
Entry Level Technical Support Engineer information
See Florida salary details
$28K - $33.6K
4% of jobs
$33.6K - $39.2K
12% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$39.2K - $44.7K
12% of jobs
$44.7K - $50.3K
13% of jobs
The median wage is $54.6K / yr.
$50.3K - $55.9K
12% of jobs
$55.9K - $61.4K
9% of jobs
$61.4K - $67K
8% of jobs
$71K is the 75th percentile. Wages above this are outliers.
$67K - $72.6K
9% of jobs
$72.6K - $78.2K
9% of jobs
$78.2K - $83.7K
4% of jobs
$83.7K - $89.3K
10% of jobs
$28K
$59.1K
$89.3K
How much do entry level technical support engineer jobs pay per year?
What are the key skills and qualifications needed to thrive as an entry level technical support engineer?
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
What is an entry level technical support engineer?
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
What does an entry level technical support engineer do?
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.
- Contract Production Support Engineer
- Junior Desktop Support Engineer
- Technical Support Engineer Remote
- Internship Technical Support Engineer
- Manager Systems Support Engineer
- Senior Windows Desktop Engineer
- Wifi Engineer
- Entry Level Pipeline Engineer
- Weekend Technical Support Engineer Remote
- Mobile Citrix Engineer

Job description
Job Overview
The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff. The TSE is responsible for helping ensure the reliable performance of lighting equipment across Christie Lites' global rental fleet by delivering timely technical support, troubleshooting assistance, and technical guidance.
Based at the Christie Lites Central Distribution Office, the ideal candidate for this role will possess a strong understanding of the entertainment lighting industry, demonstrate a sense of urgency when responding to time-critical issues, and take a proactive, methodical approach to troubleshooting and problem-solving. A genuine passion for technical challenges and delivering exceptional customer support is essential in this role.
Key Responsibilities
- Responding to calls from customers on-site to address and resolve their show-related needs.
- Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information.
- Support internal repair technicians and operations technicians by assisting with diagnostics, troubleshooting procedures, and repair enquiries.
- Test, evaluate, and validate firmware updates across Christie Lites rental equipment.
- Test and verify ONYX show files on Christie Lites Original Rental Product Line (ORPL) equipment to ensure compatibility, functionality, and operational reliability.
- Collaborate with manufacturers to investigate technical issues, obtain repair documentation, process Return Merchandise Authorisations (RMAs), and identify advanced testing or repair procedures.
- Research and source parts information for Christie Lites equipment, providing repair technicians with accurate component details to support efficient diagnosis and repair.
- Work alongside fellow Technical Support Engineers to investigate recurring equipment issues, share technical knowledge, and improve troubleshooting processes.
Requirements
Essential
- Previous experience working as a repair technician or in a hands-on technical support role involving entertainment lighting or related equipment.
- Strong understanding of professional lighting equipment.
- Excellent troubleshooting and analytical skills with the ability to diagnose complex technical issues methodically.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to customers and technicians.
- Strong customer service skills and the ability to remain calm and professional when handling high-pressure, time-critical situations.
- Willingness to provide technical support outside standard working hours when required.
- Working knowledge of leading lighting manufacturers, including Martin, ACME, grandMA (etc.)
- Knowledge of Network devices and setups and troubleshooting techniques.
- Strong IT skills and confidence using software applications relevant to lighting control, diagnostics, and technical documentation.
- Excellent teamwork, collaboration, and organizational skills.
- A genuine passion for entertainment lighting technology.
Desirable
- Previous experience diagnosing, servicing, and repairing moving light fixtures.
- Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
- Understanding of electrical systems, power distribution, and equipment configuration.
- Experience with ONYX lighting control software.
- Knowledge of firmware management, product validation, and equipment testing procedures.
- Familiarity with Christie Lites Original Rental Product Line (ORPL) equipment and rental operations.