Provides technical support to administrators, technicians, and product support personnel who are ... to platform engineering/software engineering. What you will do in this role: * Be a Customer ...
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Provides technical support to administrators, technicians, and product support personnel who are ... to platform engineering/software engineering. What you will do in this role: * Be a Customer ...
Quick apply
Provides technical support to administrators, technicians, and product support personnel who are ... to platform engineering/software engineering. What you will do in this role: * Be a Customer ...
Candidates located on the West Coast should be comfortable starting their workday earlier to maintain sufficient overlap with East Coast users and team members. tags: technical support engineer ...
Candidates located on the West Coast should be comfortable starting their workday earlier to maintain sufficient overlap with East Coast users and team members. tags: technical support engineer ...
At ITRADE STEM, we help accelerate job creation and support the future of industries in space ... We seek a motivated Entry Level Recruiter to join our dynamic team in Fort Lauderdale and help us ...
Quick apply
At ITRADE STEM, we help accelerate job creation and support the future of industries in space ... We seek a motivated Entry Level Recruiter to join our dynamic team in Fort Lauderdale and help us ...
Miami, FL · On-site
The MCC Technical Support role is responsible for providing real-time technical assistance and ... Support Engineering in gathering operational data, troubleshooting results, and part history for ...
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Miami, FL · On-site
The MCC Technical Support role is responsible for providing real-time technical assistance and ... Support Engineering in gathering operational data, troubleshooting results, and part history for ...
Miami, FL · On-site
$115K - $130K/yr
Retirement
PTO
Signing bonus Technical Network Support Engineers Location: Miami, FL We are currently seeking a Senior Level Network Support Engineer to work in this fast-paced technology environment with world ...
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Miami, FL · On-site
$115K - $130K/yr
Retirement
PTO
Signing bonus Technical Network Support Engineers Location: Miami, FL We are currently seeking a Senior Level Network Support Engineer to work in this fast-paced technology environment with world ...
Be Seen First
Fort Lauderdale, FL · On-site
$24 - $26/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary The Technical Support Specialist is responsible for providing technical support ... Collaborate with engineering, quality, sales, and service teams to resolve product issues and ...
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Be Seen First
Fort Lauderdale, FL · On-site
$24 - $26/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary The Technical Support Specialist is responsible for providing technical support ... Collaborate with engineering, quality, sales, and service teams to resolve product issues and ...
Bradenton, FL · On-site
$75K - $89K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Troubleshoots technical problems and issues, with assistance from STSS, or TS Engineer. * Develops a general understanding of supported products and troubleshooting processes. * Completes product e ...
Bradenton, FL · On-site
$75K - $89K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Troubleshoots technical problems and issues, with assistance from STSS, or TS Engineer. * Develops a general understanding of supported products and troubleshooting processes. * Completes product e ...
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
$71K - $113K/yr
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
$71K - $113K/yr
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
Delray Beach, FL · On-site
$71K - $113K/yr
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
Delray Beach, FL · On-site
$71K - $113K/yr
Medical
Dental
Life
Retirement
PTO
Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...
We are seeking a motivated Entry Level Recruiter to join our dynamic team in Fort Lauderdale and ... Provide outstanding support to both candidates and clients, ensuring a smooth recruitment process.
Quick apply
We are seeking a motivated Entry Level Recruiter to join our dynamic team in Fort Lauderdale and ... Provide outstanding support to both candidates and clients, ensuring a smooth recruitment process.
Jacksonville, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Jacksonville, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Jacksonville, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Quick apply
Jacksonville, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Sanford, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Quick apply
Sanford, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Sanford, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Sanford, FL · On-site
$25 - $35/hr
Medical
Dental
Vision
Life
Retirement
PTO
Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...
Miami, FL · On-site
Technical Support Supervisor Miami - must be onsite 5 days/week Summary The Tech Support Supervisor ... Skills We're Seeking * 7+ years of experience with IT Support and/or Engineering * Must have 2+ ...
Miami, FL · On-site
Technical Support Supervisor Miami - must be onsite 5 days/week Summary The Tech Support Supervisor ... Skills We're Seeking * 7+ years of experience with IT Support and/or Engineering * Must have 2+ ...
Miami, FL · On-site
Technical Support Supervisor Miami - must be onsite 5 days/week Summary The Tech Support Supervisor ... Skills We're Seeking * 7+ years of experience with IT Support and/or Engineering * Must have 2+ ...
Miami, FL · On-site
Technical Support Supervisor Miami - must be onsite 5 days/week Summary The Tech Support Supervisor ... Skills We're Seeking * 7+ years of experience with IT Support and/or Engineering * Must have 2+ ...
We are seeking a motivated Entry Level Recruiter to join our dynamic team in Fort Lauderdale and ... Provide outstanding support to both candidates and clients, ensuring a smooth recruitment process.
We are seeking a motivated Entry Level Recruiter to join our dynamic team in Fort Lauderdale and ... Provide outstanding support to both candidates and clients, ensuring a smooth recruitment process.
$28K - $33.6K
4% of jobs
$33.6K - $39.2K
12% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$39.2K - $44.7K
12% of jobs
$44.7K - $50.3K
13% of jobs
The median wage is $54.6K / yr.
$50.3K - $55.9K
12% of jobs
$55.9K - $61.4K
9% of jobs
$61.4K - $67K
8% of jobs
$71K is the 75th percentile. Wages above this are outliers.
$67K - $72.6K
9% of jobs
$72.6K - $78.2K
9% of jobs
$78.2K - $83.7K
4% of jobs
$83.7K - $89.3K
10% of jobs
$28K
$59.1K
$89.3K
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Orlando, FL • On-site
Contractor
Re-posted 24 days ago
Please share profiles to Sri@gdrdefense.com
Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office.
Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering.
What you will do in this role:
• Be a Customer Advocate providing support to users/administrators of our platform
• Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations
• Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform.
• Gain an understanding of?the ServiceNow platform and all?core functionality.
• Analyze data with a?view to isolate the potential?cause of the issue.
• Involve others to?accomplish personal and group?goals.
What you will need to be successful in this role:
• Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
• Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )?
• Knowledge on Web?Services (SOAP, REST)?
• Experience Data Extraction Technologies (e.g. JDBC, ODBC)
• Hands-on experience exporting/importing data between separate systemS
• Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
• Hands on experience in any?bi-directional, integration between two systems?
• Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with the gathering and reading of various log files including tools like Splunk
Hiring Manager Notes
Integrations gets a mix of issue types that typically center around there broad topics:
• Email Configuration and Maintenance (Not just Outlook App)
• SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions).
• Web Services
• Scripting /Rest API
• Database issues
Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time.
Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role?
• Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language
• What backgrounds/skills can we be more flexible with that can be learned on the job?
• SSO and authentication, Email protocols and servers
What will the interview process look like?
• First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions)
• Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions)
• Final Round - Optional