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Entry Level Technical Support Engineer Jobs in Florida

Net Insight

Support Engineer

Plantation, FL · On-site +1

As a Support Engineer at Net Insight, you will work at the intersection of media and technology ... You will be part of our Support department, providing technical support for Net Insight's multi ...

Orgenesis

Technical Support Representative

Miami, FL · On-site +1

$45K - $76K/yr

Escalate complex technical issues to Tier 2/3 support or engineering teams. * Monitor ticket progress and ensure timely resolution within SLAs. * Document all troubleshooting steps and resolutions ...

CGS

Server Support Engineer ON-SITE

Tampa, FL · On-site

We are looking for a Server Support Engineer passionate about enterprise technologies and technical ... Technical Requirements: * Provide remote L1/L2 technical support via phone, email, and chat.

IDEX

Technical Support Specialist

Punta Gorda, FL · On-site

$29/hr

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... The Technical Support Specialist assistance will vary from product selection, application guidance ...

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Entry Level Technical Support Engineer information

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$28K

$59.1K

$89.3K

How much do entry level technical support engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for entry level technical support engineer in Florida is $59,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Florida? The most popular types of Technical Support Engineer jobs in Florida are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Florida? For Entry Level Technical Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Florida look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Florida are:
What cities in Florida are hiring for Entry Level Technical Support Engineer jobs? Cities in Florida with the most Entry Level Technical Support Engineer job openings:
Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Florida as of June 2026, with employment types broken down into 3% As Needed, 41% Full Time, 53% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $59,060 per year, or $28.4 per hour.

Technical Support Representative

Innovativ Pharma, Inc.

Lakeland, FL

Full-time

Medical, Dental, Vision, PTO

Posted 13 days ago

Job description

Innovativ Pharma, Inc. is seeking a skilled and motivated Technical Support Representative to enhance our customer support team. Grounded in our mission to deliver innovative pharmaceuticals and healthcare products that improve patient outcomes, the Technical Support Representative will be instrumental in providing exceptional technical assistance to our clients and partners. This role involves troubleshooting and resolving product-related issues, guiding customers through technical queries, and ensuring that users have a seamless experience with our products. If you are passionate about technology and healthcare, and possess a knack for problem-solving, we invite you to join us in making a meaningful impact in the healthcare industry.


Responsibilities
  • Provide technical support to clients via phone, email, and chat by diagnosing issues and providing appropriate resolutions.
  • Assist customers in navigating our product features and functionalities, ensuring they achieve optimal use of our solutions.
  • Document incidents and service requests in detail, enabling accurate tracking of customer interactions.
  • Collaborate with the engineering and product development teams to provide feedback and assist in the enhancement of products based on customer experiences.
  • Conduct training sessions for customers on the use of products and troubleshooting basics.
  • Stay abreast of product updates, industry trends, and emerging technologies to provide the best support.
  • Maintain a positive attitude, ensuring a high level of customer satisfaction throughout the support process.

Requirements

  • High school diploma or equivalent; a degree in a technical or healthcare-related field is preferred.
  • Proven experience in a technical support role, ideally within the pharmaceutical or healthcare sectors.
  • Strong understanding of technical issues related to healthcare technology and pharma products.
  • Exceptional communication skills, both written and verbal, with the ability to explain complex concepts to non-technical users.
  • Proficiency in customer support software and tools, along with MS Office Suite.
  • Ability to work independently, manage time effectively, and prioritize multiple tasks.
  • Willingness to adapt and learn new technologies as they arise in the industry.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

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