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Assistant Technical Support Engineer Jobs in Colorado

As the Technical Support Engineer you will be responsible for delivering exceptional technical support to our customers. This is a hands-on, critical role in our organisation and highly technical ...

Technical Support Engineer

Denver, CO · Hybrid

$75K - $90K/yr

We are looking for a Technical Support Engineer who will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with ...

Technical Support Engineer

Denver, CO · On-site

$75K - $90K/yr

We are looking for a Technical Support Engineer who will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with ...

Stone Security is seeking a Support Engineer to provide exceptional technical support and ... System Installation & Configuration: * Assist with the installation, configuration, and support of ...

Level 1 Support Engineer

Denver, CO · On-site

$25 - $30/hr

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing ... Position Summary The Tier-1 IT Support Engineer provides first-level technical support to end users ...

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Showing results 1-20

Assistant Technical Support Engineer information

What engineers make $300,000 a year?

Senior engineers in fields such as software, petroleum, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and leadership roles. High-paying engineering positions often require specialized knowledge, advanced degrees, and sometimes certifications, with compensation influenced by industry, location, and company size.

What does a technical support assistant do?

A technical support assistant helps users troubleshoot hardware and software issues, providing guidance to resolve technical problems. They often use diagnostic tools, document support cases, and communicate solutions clearly, typically working in customer service or IT environments. Strong communication skills and basic knowledge of computer systems are essential for this role.

What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?

AspectAssistant Technical Support EngineerTechnical Support Engineer
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Bachelor's degree often preferred, relevant certifications
Work EnvironmentEntry-level support, supervised tasks, team-basedMore independent troubleshooting, client interaction
Employer & Industry UsageIT service providers, tech companies, hardware vendorsSimilar industries, often with more complex issues

The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.

What engineer makes $500,000 a year?

Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require advanced skills, extensive experience, and work in high-demand industries or companies with competitive compensation packages.

Is AI replacing tech support?

Assistant Technical Support Engineers use AI tools to assist in troubleshooting and resolving technical issues, but AI is not replacing the role entirely. Human expertise remains essential for complex problems, customer communication, and personalized support, making AI a complement rather than a substitute in tech support environments.
What are the most commonly searched types of Technical Support Engineer jobs in Colorado? The most popular types of Technical Support Engineer jobs in Colorado are:
What cities in Colorado are hiring for Assistant Technical Support Engineer jobs? Cities in Colorado with the most Assistant Technical Support Engineer job openings:
Lead Technical Support Engineer

Lead Technical Support Engineer

trane technologies

Pueblo, CO • On-site

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Trane Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 297 frontline employees who took The Breakroom Quiz

114th of 535 rated manufacturers


Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including TraneandThermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you:

A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Our team-including BrainBox AI, Nuvolo, and more-combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world.

Trane Technologies is seeking an experienced Lead Technical Support Engineer who will work with SBU's and technical support groups to provide technical support for existing electronic controls.

What you will do:

  • Assist technical support groups with application questions/issues; resolve incoming, assembly, test or manufacturing issues, identify and correct design issues, and resolve issues with system level components and vendors.

  • Help identify field issues with hardware or software and work with development teams to drive resolution.

  • Support chiller customer witness tests and respond to controls questions in requests for quotations from the sales organization.

  • As necessary travel to job sites to assist technical support groups, and local office field technicians in diagnosing and resolving potential design issues with Trane controls.

  • Work to develop general support knowledge and skills for a broad range of Trane controls products.

  • Participate in development projects in transition to production; aid in identifying support/production requirements of new products and opportunities for cost reduction.

  • Effectively meet the needs of internal and external customers.

What you will bring:

  • 4-Year Bachelor of Science Electrical or Mechanical Engineering, Electrical/Mechanical Engineering Technology, or related degree.

  • Minimum of 10 years of HVAC related experience.

  • Thorough understanding of the electric water chiller refrigeration system.

  • Ability to read and interpret electrical schematics.

  • Excellent people skills and ability to work with multiple SBU's/vendors

  • Ability to communicate with others both written and orally. Mobility within the work facility.

  • Use of Windows PC environment engineering tools.

  • Use of digital multimeters and oscilloscopes.

Annual Base Salary Range or Hourly Base Pay Range:

$123,721.66 - $173,004.99

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.


Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Employment Type: FULL_TIME

What Trane Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Trane Technologies logo

About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US