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Assistant Technical Support Engineer Jobs in Denver, CO

BEARCOM

Stone - Support Engineer Denver, CO

Lakewood, CO · On-site

$75K - $100K/yr

Stone Security is seeking a Support Engineer to provide exceptional technical support and ... System Installation & Configuration: * Assist with the installation, configuration, and support of ...

Quantum US

Eng- SW Tech Spec I

Englewood, CO · On-site

Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro ...

Quantum

Eng- SW Tech Spec I

Centennial, CO · On-site

Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro ...

Quantum

Eng- SW Tech Spec I

Centennial, CO · On-site

Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

You will work closely with customers, Customer Success, Product, and Engineering teams to resolve ... Provide technical support to customers via ticketing systems, email, Zoom, and other communication ...

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Assistant Technical Support Engineer information

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$16

$25

$49

How much do assistant technical support engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for assistant technical support engineer in Denver, CO is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?

AspectAssistant Technical Support EngineerTechnical Support Engineer
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Bachelor's degree often preferred, relevant certifications
Work EnvironmentEntry-level support, supervised tasks, team-basedMore independent troubleshooting, client interaction
Employer & Industry UsageIT service providers, tech companies, hardware vendorsSimilar industries, often with more complex issues

The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.

How much is the salary of an assistant technical support engineer?

The salary of an assistant technical support engineer typically ranges from $40,000 to $60,000 annually, depending on experience, location, and the industry. Entry-level positions may start lower, while those with certifications or specialized skills can earn higher wages.

What does an assistant technical support engineer do?

An assistant technical support engineer provides technical assistance to customers or internal teams by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and escalate complex cases to senior engineers, supporting the overall technical operations and gaining experience in IT support environments.

What are the most commonly searched types of Technical Support Engineer jobs in Denver, CO?

The most popular types of Technical Support Engineer jobs in Denver, CO are:

What cities near Denver, CO are hiring for Assistant Technical Support Engineer jobs?

Cities near Denver, CO with the most Assistant Technical Support Engineer job openings:

Assistant Technical Support Engineer jobs near you

Technical Support Engineer

Artech Information System LLC

Centennial, CO • On-site

Contractor

Re-posted 18 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Technical Support Engineer

Location: Centennial CO

Duration: 12 Months

Job Description:

Maintain & troubleshoot the DAC Aloha network, DNCS, and Guide platforms
- Support all applicable Engineering Projects and training sessions for junior technicians.
- Organizes and performs all scheduled maintenance activities.
- Performs a variety of highly complex analytical duties of Comcast's network including the IP Platform and Video platform.
- Reads and analyzes technical references to obtain knowledge of assigned Engineering Operations topics. Identifies common operational and technical problems standard solutions. Escalates more complex issues to senior engineers.
- Possesses limited responsibility for the CMTS, this is to include troubleshooting CMTS for issues.
- Provides surveillance for the network from the hub to the backbone.
- Monitors VOD run stats. Re-grooms existing channels.
- Uses all available tools to monitor and isolate outages across all video lines.
- Writes and drives action items for post-mortems on network events to ensure follow-up for all break/fix. Follows scripted M&P's for break/fix.
- Acts as local liaison to identify, correlate, communicate, and verify customer impact for nationally managed care team events.
- Provides remote assistance of hardware replacements.
- Acts as the escalation point for advanced services.
- Works towards industry standard certifications and education.
- 2-5 years' experience in Linux and shell scripting are required.
- Perform other duties and responsibilities as assigned.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Additional Information

For more information, Please contact

Pankhuri Razada

Associate Recruiter

Artech information Systems LLC

360 Mt. Kemble Avenue, Suite 2000  Morristown, NJ 07960

973.967.3384

[email protected] om

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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