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Entry Level Technical Support Engineer Jobs in Denver, CO

Quantum US

Eng- SW Tech Spec I

Englewood, CO · On-site

Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro ...

Quantum

Eng- SW Tech Spec I

Centennial, CO

Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro ...

BEARCOM

Stone - Support Engineer Denver, CO

Lakewood, CO · On-site

$75K - $100K/yr

Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for our advanced security software and hardware systems. This role is responsible for ...

Quantum

Eng- SW Tech Spec I

Centennial, CO · On-site

Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

You will work closely with customers, Customer Success, Product, and Engineering teams to resolve ... Provide technical support to customers via ticketing systems, email, Zoom, and other communication ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

You will work closely with customers, Customer Success, Product, and Engineering teams to resolve ... Provide technical support to customers via ticketing systems, email, Zoom, and other communication ...

Amazon

ITS Support Engineer I

Denver, CO · On-site

Aug 16, 2026 Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer ...

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Entry Level Technical Support Engineer information

See Denver, CO salary details

$38.6K

$81.3K

$123K

How much do entry level technical support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level technical support engineer in Denver, CO is $81,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $101,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Denver, CO?

The most popular types of Technical Support Engineer jobs in Denver, CO are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in Denver, CO?

For Entry Level Technical Support Engineer jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Denver, CO look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Denver, CO are:

Entry Level Technical Support Engineer jobs near you
Infographic showing various Entry Level Technical Support Engineer job openings in Denver, CO as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $81,346 per year, or $39.1 per hour.

Technical Support Engineer (Service Desk Engineer)

GadellNet Consulting Services LLC

Greenwood Village, CO • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technical solutions to hundreds of businesses across various markets. We are a family-friendly company and an Equal Opportunity Employer committed to building a creative, growth-oriented, and progressive work environment.
We believe that diverse perspectives strengthen our team and drive innovation, and we are intentional about creating an environment where all employees feel valued, respected, and empowered to bring their full selves to work.
As a Certified B Corporation, we are committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture.
About the Position:
GadellNet is looking for a skilled and motivated Technical Support Engineer to deliver outstanding customer service and technical expertise through our help desk. You'll work closely with your PODS team to field service requests through chat, phone calls and our ticket system to resolve technical issues and ensure an excellent client experience. We are looking for technically competent problem solvers who insist upon excellence from themselves and are great at following processes and procedures to drive efficiency. This position will work Monday through Friday, 7am - 4pm CST.
GadellNet serves businesses in multiple markets with outsourced technical know-how. Our values -- Make an Impact, 100% Responsibility 0% Excuses, and Grow or Die -- drive every decision we make.
Responsibilities:
  • All Service Desk Engineers are responsible for the following tasks:
    • Provide technical support and exceptional customer service via phone, email, chat (Thread)
    • Review and manage assigned support tickets each day, ensuring all tickets are up to date, actively responded to, and progressing toward resolution in alignment with GadellNet's Manage to Zero (MTZ) concept.
    • Update and manage ConnectWise Calendar to accurately reflect appointment times, additional time spent on tickets, meetings, and breaks.
    • Daily Time Entry to reflect at least 8 hours per day.
    • Attend and participate in weekly team huddles, one-on-one meetings with Lead, and other scheduled meetings.
    • Participate in an on-call rotation.
    • Meet quarterly KPIs e.g. Tickets Closed per week, average time per ticket, CSAT
    • Actively pursue and obtain relevant technical certifications, reflecting our commitment to the "Grow or Die" value.
    • This role offers a hybrid work model, combining remote work from home with a required number of in-office days for candidates located in proximity to one of our offices.

Requirements:
  • At least two years of experience working as a help desk or service desk engineer (MSP experience preferred).
  • At least two years of experience utilizing, troubleshooting, researching, and/or fixing the following:
    • Windows 10 and above
    • Microsoft 365 Admin Center
      • Entra
      • Exchange
      • SharePoint
      • Teams
      • Licensing
    • Active Directory
    • Windows Server 2012 and above
    • Android and iOS devices
    • Printers/Scanners
    • Microsoft Office Suite
    • TCP/IP and Basic Networking
  • Experience working in a team-oriented, collaborative environment.
  • Ability to manage and prioritize inbound ticket requests submitted via email, chat, or by phone.
  • Ability to conduct research and apply critical thinking to a wide range of computing issues.
  • Ability to work both from a schedule and autonomously.
  • Excellent communication skills, both written and verbal, with a focus on rapport-building, listening, and questioning skills.
  • Ability to present ideas in a user-friendly, business-friendly manner.
  • Proven analytical, problem-solving, and documentation skills.

Desirable Skills:
  • Proficient in the use of:
    • ConnectWise
    • DattoRMM
    • ITGlue
    • Auvik
    • Thread
  • macOS 13 Ventura and above
  • At least two years of experience with business application support (e.g., QuickBooks, Adobe Suite, Bluebeam, Sage, and Autodesk)
  • At least two years of networking support experience (e.g., Meraki, Fortinet, SonicWall, Ubiquiti)

Values:
GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams. Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.
At GadellNet, we live and celebrate our three core values:
  • Make an Impact
  • 100% Responsibility 0% Excuses
  • Grow or Die

Benefits:
GadellNet also offers the following benefits:
  • Health, vision, and dental insurance.
  • Paid time off, including parental leave and volunteer time
  • Flexible work environment.
  • Access to mental health services.
  • Employee matching donation program.
  • 401k and employer matching.

Eligibility to work in the US: GadellNet does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
If this role sounds like the right fit for you, we'd love to hear from you. Even if you don't meet every qualification, we encourage you to apply - you might be exactly what we need!
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