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Manager Systems Support Engineer Jobs in Denver, CO

Stone Security is seeking a Support Engineer to provide exceptional technical support and ... by Management. Qualifications: * 2+ years of experience in security systems support, technical ...

The Managed Services Engineer is responsible for designing, implementing, and managing IT solutions ... systems. • Technical Support: Providing Tier 2 and Tier 3 technical support to clients, resolving ...

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... Ensure platforms/systems conform to established enterprise/industry standards (systems management ...

The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ... systems management, security, operating systems, etc.) and reference models. • Design and ...

SIMILAR CAREER TITLES Systems Architect, Network Engineer, Infrastructure Engineer, DevOps Engineer, Site Reliability Engineer, Technical Support Engineer, Cloud Engineer, Configuration Manager, IT ...

Familiarity with database performance tuning and CRM ticketing systems. Logistics: Preferred ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Spectrum ERP, ...

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Manager Systems Support Engineer information

See Denver, CO salary details

$19

$44

$78

How much do manager systems support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for manager systems support engineer in Denver, CO is $44.15, according to ZipRecruiter salary data. Most workers in this role earn between $32.64 and $50.00 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are popular job titles related to Manager Systems Support Engineer jobs in Denver, CO?

For Manager Systems Support Engineer jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Denver, CO look for?

The top searched job categories for Manager Systems Support Engineer jobs in Denver, CO are:

Infographic showing various Manager Systems Support Engineer job openings in Denver, CO as of June 2026, with employment types broken down into 68% Full Time, 26% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $91,828 per year, or $44.1 per hour.

Contractor

Re-posted 4 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

 Maintain & troubleshoot the DAC Aloha network, DNCS, and Guide platforms.

Support all applicable Engineering Projects and training sessions for junior technicians.

Organizes and performs all scheduled maintenance activities.

Performs a variety of highly complex analytical duties of Comcast's network including the IP Platform and Video platform.

Reads and analyzes technical references to obtain knowledge of assigned Engineering Operations topics.

Identifies common operational and technical problems standard solutions. Escalates more complex issues to senior engineers.

Possesses limited responsibility for the CMTS, this is to include troubleshooting CMTS for issues.

Provides surveillance for the network from the hub to the backbone.

Monitors VOD run stats. Re-grooms existing channels.

Uses all available tools to monitor and isolate outages across all video lines.

Writes and drives action items for post-mortems on network events to ensure follow-up for all break/fix. Follows scripted M&P's for break/fix.

Acts as local liaison to identify, correlate, communicate, and verify customer impact for nationally managed care team events.

Provides remote assistance of hardware replacements.

Acts as the escalation point for advanced services.

Works towards industry standard certifications and education.

2-5 years' experience in Linux and shell scripting are required.

Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Additional Information

Prashant Sharma,

Recruitment Specialist

Artech Information Systems LLC

360 Mt. Kemble Avenue, 2000 Suite, Morristown, New Jersey 07960

Contact : 973.967.3369
prashant.sharma@ artechinfo.com


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992