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Entry Level Technical Support Engineer Jobs in Colorado

BEARCOM

Stone - Support Engineer Denver, CO

Lakewood, CO · On-site

$75K - $100K/yr

Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for our advanced security software and hardware systems. This role is responsible for ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

You will work closely with customers, Customer Success, Product, and Engineering teams to resolve ... Provide technical support to customers via ticketing systems, email, Zoom, and other communication ...

CloudShare

Technical Support Analyst

Denver, CO · On-site

$60K/yr

You will work closely with customers, Customer Success, Product, and Engineering teams to resolve ... Provide technical support to customers via ticketing systems, email, Zoom, and other communication ...

Amazon

ITS Support Engineer I

Denver, CO · On-site

Aug 1, 2026 Are you passionate about solving technical challenges and helping people. Do you thrive in a dynamic, high-impact environment. Join Amazon's IT Services team as an ITS Support Engineer ...

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All JobsTechnical Support Engineer JobsEntry Level Technical Support Engineer JobsEntry Level Technical Support Engineer Jobs in Colorado

Entry Level Technical Support Engineer information

See Colorado salary details

$39.4K

$83.1K

$125.7K

How much do entry level technical support engineer jobs pay per year?

As of Jul 30, 2026, the average yearly pay for entry level technical support engineer in Colorado is $83,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $103,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Colorado? The most popular types of Technical Support Engineer jobs in Colorado are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Colorado? For Entry Level Technical Support Engineer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Colorado look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Technical Support Engineer jobs? Cities in Colorado with the most Entry Level Technical Support Engineer job openings:
Entry Level Technical Support Engineer jobs near you

Technical Support Engineer (Enterprise AV systems)

BC Forward

Fort Collins, CO • On-site

$44.82 - $58.67/hr

Other

Posted 18 days ago

Job description

Job Title: Technical Support Engineer (Enterprise AV systems) Location: Fort Collins, CO Duration: Contract - 12 months Pay Range: $44.82/hr $58.67/hr (W2) Job ID: 406777 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Technical Support Engineer to join our dynamic team. The ideal candidate will have strong experience in enterprise technical support, AV and collaboration systems, and pilot deployment operations and a proven ability to drive system availability, resolve complex issues, and translate user feedback into actionable product improvements. Responsibilities: Serve as the primary support contact for approximately 400 users across 15 installed units; provide remote Tier 1-3 support including triage, troubleshooting, documentation, and escalation. Monitor system health and availability for HP Dimension with Google Beam and coordinate with IT, AV, facilities, and external partners. Synthesize user feedback and support learnings into clear insights for product design, product management, and engineering. File and track bugs in JIRA, drive root-cause analysis, and report status, risks, and next steps to stakeholders. Identify recurring issues and distinguish adoption friction from technical reliability and design gaps. Author troubleshooting guides and knowledge base articles to support users and product readiness. Improve pilot support workflows and documentation to scale operations and readiness. Required Skills & Qualifications: Experience providing Tier 2 or Tier 3 enterprise technical support, including triage, bug reporting, tracking, and escalation. Strong user-facing communication and documentation skills; ability to convey technical and experiential issues clearly and calmly. Working knowledge of enterprise video collaboration systems (cameras, audio, displays, room systems). Experience with remote support operations, monitoring, and incident management across multiple stakeholders. Ability to analyze patterns, identify root causes, and provide actionable recommendations. Preferred Skills: Experience supporting pilots or early-stage deployments of new technology platforms. Familiarity with Google Meet and Zoom in enterprise environments. Hands-on experience with JIRA or similar bug tracking tools and ITIL-aligned processes. Background in Enterprise AV, Collaboration Systems Support, UX Operations, or Customer Experience Operations. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

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