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Tech Support Engineer Jobs in Colorado (NOW HIRING)

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations and compliance while supporting their mission-critical systems. Responsibilities : • Provide Tier ...

3M Company

IT Support Engineer

Denver, CO · On-site

$60K - $65K/yr

At Greystone Technology, a New Charter Company, we are seeking a Technical Engineer (in other companies thi is person could hold the title of Jr. Systems Administrator, Tier 2 Support Engineer ...

New

PDW

IT Support Engineer II

Denver, CO · On-site

They are seeking an IT Support Engineer II to provide reliable end-user support and contribute to the day-to-day operations of their IT environment. Responsibilities : • Handle Tier 1/2 incidents ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

... engineer level support, following ticket to resolution. • Responsible for entering all time and ... Required : • IT Support relating to technical issues involving Microsoft's core business ...

ACI Infotech

L2 Desktop Support Engineer

Denver, CO · On-site

L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On ... This includes day one staff introduction to the firm's technology package, orientation, and ...

Trimble

Premier Support Engineer

Westminster, CO · On-site +1

About Us: Trimble is a global technology company that connects the physical and digital worlds ... Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction ...

Amazon

ITS Support Engineer I

Denver, CO · On-site

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

Amazon

ITS Support Engineer I

Denver, CO · On-site

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

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All JobsTech Support Engineer JobsTech Support Engineer Jobs in Colorado

Tech Support Engineer information

See Colorado salary details

$9

$36

$63

How much do tech support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for tech support engineer in Colorado is $36.40, according to ZipRecruiter salary data. Most workers in this role earn between $27.84 and $43.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a tech support engineer?

To thrive as a Tech Support Engineer, you need strong troubleshooting abilities, technical knowledge of hardware and software, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified are highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These competencies are crucial for resolving technical issues efficiently and ensuring customer satisfaction.

What are some common challenges faced by tech support engineers, and how can I prepare for them?

Tech Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions to customers with varying technical backgrounds. To prepare, it's helpful to develop strong problem-solving skills, time management abilities, and clear communication techniques. Gaining familiarity with the company's products and commonly used diagnostic tools will also make it easier to address issues efficiently and provide excellent customer service.

What is a tech support engineer?

Tech Support Engineers are professionals who help customers and organizations troubleshoot and resolve technical issues related to products, software, or hardware. They provide assistance via phone, email, chat, or in person, diagnosing problems and guiding users through solutions. Tech Support Engineers may also escalate complex issues to higher-level technical staff and document problem resolutions to improve future support. Their role is critical in ensuring smooth operation and customer satisfaction with technology products and services.

What is the difference between Tech Support Engineer vs Network Support Specialist?

AspectTech Support EngineerNetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, CCNP (often)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork operations centers, on-site network troubleshooting
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsTelecommunications, enterprise networks, data centers

The main difference is that Tech Support Engineers focus on diagnosing and resolving a wide range of technical issues, including hardware and software, often providing remote or on-site support. Network Support Specialists primarily focus on maintaining and troubleshooting network infrastructure, such as routers, switches, and firewalls. Both roles require similar certifications and work environments but differ in their technical focus and scope of responsibilities.

What are popular job titles related to Tech Support Engineer jobs in Colorado?

For Tech Support Engineer jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Tech Support Engineer jobs in Colorado look for?

The top searched job categories for Tech Support Engineer jobs in Colorado are:

Tech Support Engineer jobs near you
Infographic showing various Tech Support Engineer job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $75,709 per year, or $36.4 per hour.

IT Support Engineer

Urban Sky

Denver, CO • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Urban Sky is a venture-backed aerospace startup focused on providing access to the stratosphere. They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations and compliance while supporting their mission-critical systems.
Responsibilities:
• Provide Tier 1 and Tier 2 IT support for employees, including troubleshooting hardware, software, and connectivity issues
• Support Windows and macOS workstations across a mixed fleet
• Own the daily ticket queue
• Assist with employee onboarding and offboarding, including device setup, account provisioning, and access removal
• Manage and support users in Microsoft 365
• Track, tag, and reconcile IT assets, including provisioning and spares management
• Implement CMMC controls and build the supporting evidence documentation
• Document procedures, fixes, and known issues to build out a scalable IT knowledge base
• Learn Urban Sky’s systems, security posture, and operating environment quickly enough to act independently
• Lead implementation of CMMC controls and evidence collection
• Take increasing ownership of user lifecycle management, device configuration, and access controls
• Build out the repeatable onboarding catalog: hardware spec, software stack by role, device management profiles, identity groups, communication channels, badge access
• Maintain on-site networks, conference room AV, and building security systems
• Participate in the build-out and growth of the IT department, with the option to take on supervisory responsibilities as the team scales.
Qualifications:
Required:
• 3+ years of hands-on IT support experience, ideally in a small-team or startup environment with limited established process
• Deep working knowledge of the Microsoft 365 ecosystem across identity, device management, collaboration, data protection, and endpoint security
• Troubleshooting experience in a mixed-fleet environment
• Experience implementing security controls and building evidence documentation against frameworks such as CMMC 2.0, NIST 800-171, or equivalent
• Strong written communication: capable of producing runbooks, KB articles, and compliance evidence that hold up under assessment
• Comfort working in ambiguity, able to self-direct work, prioritize independently, and ship pragmatic fixes before formal process exists
• Positive, can-do attitude and a willingness to take on projects that would typically be done by larger teams
Preferred:
• Experience supporting IT infrastructure for the US Government or in a defense contractor environment
• Prior experience supporting environments that handle controlled US Government information (CUI)
• Certifications related to IT and security: Security+, CISSP, CISM, or equivalent
• Prior experience mentoring or leading junior technicians
• Must be a US Citizen or equivalent work authorization (Permanent Resident or otherwise eligible to access controlled US Government information)
• Must be located near Denver, CO or willing to relocate
Company:
Urban Sky offers a revolution in remote sensing through the new stratospheric microballoon. Founded in 2019, the company is headquartered in Denver, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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