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Tech Support Engineer Jobs in Colorado (NOW HIRING)

Datadog

Federal Support Engineer 3

Denver, CO · On-site

$92K - $122K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

As a Federal Support Engineer 3, this role places you at the forefront of supporting these ... Hands-on experience with one or more Cloud technologies and ability to diagnose issues in hybrid ...

BEARCOM

Stone - Support Engineer Denver, CO

Lakewood, CO · On-site

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stone Security is seeking a Support Engineer to provide exceptional technical support and ... Stay updated on industry trends, emerging technologies, and security best practices. * Perform any ...

BearCom

Stone - Support Engineer Denver, CO

Lakewood, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stone Security is seeking a Support Engineer to provide exceptional technical support and ... Stay updated on industry trends, emerging technologies, and security best practices. * Perform any ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Heartland Business Systems LLC

IT Support Desk Engineer II

CO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position provides a wide range of IT services from desktop & application support to basic ... Work with customer's primary field engineer to perform work on an as needed basis. * From time to ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Gravitee

Technical Support Engineer

Denver, CO

$110K/yr

  • Medical

  • Retirement

  • PTO

As the Technical Support Engineer you will be responsible for delivering exceptional technical ... Are curious, adaptable, and excited by emerging technologies like AI * Take ownership and follow ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

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Showing results 41-60

All JobsTech Support Engineer JobsTech Support Engineer Jobs in Colorado

Tech Support Engineer information

See Colorado salary details

$9

$36

$63

How much do tech support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for tech support engineer in Colorado is $36.40, according to ZipRecruiter salary data. Most workers in this role earn between $27.84 and $43.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a tech support engineer?

To thrive as a Tech Support Engineer, you need strong troubleshooting abilities, technical knowledge of hardware and software, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified are highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These competencies are crucial for resolving technical issues efficiently and ensuring customer satisfaction.

What are some common challenges faced by tech support engineers, and how can I prepare for them?

Tech Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions to customers with varying technical backgrounds. To prepare, it's helpful to develop strong problem-solving skills, time management abilities, and clear communication techniques. Gaining familiarity with the company's products and commonly used diagnostic tools will also make it easier to address issues efficiently and provide excellent customer service.

What is a tech support engineer?

Tech Support Engineers are professionals who help customers and organizations troubleshoot and resolve technical issues related to products, software, or hardware. They provide assistance via phone, email, chat, or in person, diagnosing problems and guiding users through solutions. Tech Support Engineers may also escalate complex issues to higher-level technical staff and document problem resolutions to improve future support. Their role is critical in ensuring smooth operation and customer satisfaction with technology products and services.

What is the difference between Tech Support Engineer vs Network Support Specialist?

AspectTech Support EngineerNetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, CCNP (often)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork operations centers, on-site network troubleshooting
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsTelecommunications, enterprise networks, data centers

The main difference is that Tech Support Engineers focus on diagnosing and resolving a wide range of technical issues, including hardware and software, often providing remote or on-site support. Network Support Specialists primarily focus on maintaining and troubleshooting network infrastructure, such as routers, switches, and firewalls. Both roles require similar certifications and work environments but differ in their technical focus and scope of responsibilities.

What are popular job titles related to Tech Support Engineer jobs in Colorado?

For Tech Support Engineer jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Tech Support Engineer jobs in Colorado look for?

The top searched job categories for Tech Support Engineer jobs in Colorado are:

Tech Support Engineer jobs near you
Infographic showing various Tech Support Engineer job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $75,709 per year, or $36.4 per hour.

Federal Support Engineer 3

Datadog

Denver, CO • On-site

$92K - $122K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted yesterday

Datadog rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 492 rated business services

Job description

We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and security-constrained environments. These customers include various government agencies and organizations with critical, sensitive missions.
As a Federal Support Engineer 3, this role places you at the forefront of supporting these customers' mission-critical workloads. These complex workloads are often deployed across sophisticated hybrid and multi-cloud architectures, requiring deep expertise in cloud technologies, monitoring, and security best practices. Your primary responsibility is to ensure the complete success of these customers across their entire lifecycle with Datadog. Whether you're looking to learn from the best or be the best, the Federal Support team is dedicated to furthering personal development and team success.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
  • Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and screensharing tools) to identify and resolve technical support requests.
  • Troubleshoot, investigate, and resolve complex technical issues in highly constrained environments across Datadog's 1000+ integrations, often with limited logs or sanitized data.
  • Handle urgent escalation cases that may result in customer-facing troubleshooting calls, and internal or external incident management
  • Become a subject matter expert in many Datadog product areas
  • Partner with Product, Engineering, and Account teams to to validate bugs and advocate for customer-impacting improvements
  • Provide mentorship to junior members of the team and serve as their escalation partner
  • Partner closely with Sales and Customer Success to remove technical blockers, support trials, and drive product adoption
  • Work from a Datadog office 3 - 5 days per week

Who You Are:
  • A candidate with hands-on experience delivering technical support to public-sector environments and strictly regulated workloads.
  • 5+ years of experience delivering technical support within SaaS environments for highly regulated public-sector customers.
  • Experienced with APIs and RESTful interfaces, with strong knowledge of networking concepts, distributed systems, microservices, and cloud-native architectures.
  • Hands-on experience with one or more Cloud technologies and ability to diagnose issues in hybrid and multi-cloud environments
  • An exceptional written and verbal communicator, with experience communicating complex technical issues to both technical and non-technical audiences
  • A strong mentor to your technical peers
  • A critical thinker with the capacity to understand a complex technical problem
  • Self-motivated, detail-attentive, and able to continuously learn
  • Deep expertise in identifying root causes across APIs, networking, cloud infrastructure, and operating-system layers.
  • Able to work an on-call rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
To conform to U.S. export control regulations, candidates should be eligible for any required authorizations from the U.S. Government.
Benefits and Growth:
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$92,000-$122,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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