Bangor, ME · On-site
Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. * Provide fast response times for customers * Build positive ...
Quick apply
Bangor, ME · On-site
Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. * Provide fast response times for customers * Build positive ...
Augusta, ME · On-site
$66K - $94K/yr
This position will be responsible for designing detailed engineering plans, costs and schedules ... and support documentation. * Ability to read, understand, evaluate, and apply technical ...
Augusta, ME · On-site
$66K - $94K/yr
This position will be responsible for designing detailed engineering plans, costs and schedules ... and support documentation. * Ability to read, understand, evaluate, and apply technical ...
Augusta, ME · On-site
$66K - $94K/yr
This position will be responsible for designing detailed engineering plans, costs and schedules ... and support documentation. * Ability to read, understand, evaluate, and apply technical ...
Augusta, ME · On-site
$66K - $94K/yr
This position will be responsible for designing detailed engineering plans, costs and schedules ... and support documentation. * Ability to read, understand, evaluate, and apply technical ...
Portland, ME · On-site
Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We ... Complete all assigned operational and procedural tasks * Assist with general administrative tasks ...
Portland, ME · On-site
Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We ... Complete all assigned operational and procedural tasks * Assist with general administrative tasks ...
Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We ... Assist with general administrative tasks as needed Occasionally, based upon client need and staff ...
Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We ... Assist with general administrative tasks as needed Occasionally, based upon client need and staff ...
Houlton, ME · On-site
Technical Support Specialist, Houlton Operations Center Responsibilities include ... Provide technical assistant to Bank employees * Serves as primary Help Desk operator
Houlton, ME · On-site
Technical Support Specialist, Houlton Operations Center Responsibilities include ... Provide technical assistant to Bank employees * Serves as primary Help Desk operator
$18.36 - $24.48/hr
Technical Support Specialist, Houlton Operations Center Responsibilities include ... Provide technical assistant to Bank employees * Serves as primary Help Desk operator
$18.36 - $24.48/hr
Technical Support Specialist, Houlton Operations Center Responsibilities include ... Provide technical assistant to Bank employees * Serves as primary Help Desk operator
Portland, ME · On-site
$65K - $90K/yr
Senior IT Support Engineer About Open Net ME, LLC Join our southern Maine dynamic Managed Services ... In this role, you will provide onsite technical support to our diverse SMB clientele, ensuring ...
Quick apply
Portland, ME · On-site
$65K - $90K/yr
Senior IT Support Engineer About Open Net ME, LLC Join our southern Maine dynamic Managed Services ... In this role, you will provide onsite technical support to our diverse SMB clientele, ensuring ...
... Assist Engineering on R&D projects both in house and in the field Offer technical guidance to the Parts department involving custom orders Travel occasionally to customer sites to resolve problems ...
... Assist Engineering on R&D projects both in house and in the field Offer technical guidance to the Parts department involving custom orders Travel occasionally to customer sites to resolve problems ...
ME · On-site
The role will be responsible for day-to-day technical support as needed by the local business unit ... As a secondary responsibility, the employee will assist the systems team in maintenance of the ...
ME · On-site
The role will be responsible for day-to-day technical support as needed by the local business unit ... As a secondary responsibility, the employee will assist the systems team in maintenance of the ...
Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. * Provide fast response times for customers * Build positive ...
Quick apply
Key Results Area #1: Successfully Resolve Customer's Technical Support Issues and assist Customer Teams with PMM's and Projects. * Provide fast response times for customers * Build positive ...
As a Quality Control (QC) Assistant - Technical Reviewer, you will be a vital part of the ... Manage, review, and support technical documentation to ensure strict adherence to internal policies ...
As a Quality Control (QC) Assistant - Technical Reviewer, you will be a vital part of the ... Manage, review, and support technical documentation to ensure strict adherence to internal policies ...
Winslow, ME · On-site
$54K - $75K/yr
As a Quality Control (QC) Assistant - Technical Reviewer, you will be a vital part of the ... Compliance & Technical Support: Manage, review, and support technical documentation to ensure ...
Winslow, ME · On-site
$54K - $75K/yr
As a Quality Control (QC) Assistant - Technical Reviewer, you will be a vital part of the ... Compliance & Technical Support: Manage, review, and support technical documentation to ensure ...
This Opportunity Provides support to technical staff, engineers, and project managers for the ... With minimal supervision, assist with collecting, compiling, and analyzing data from the physical ...
This Opportunity Provides support to technical staff, engineers, and project managers for the ... With minimal supervision, assist with collecting, compiling, and analyzing data from the physical ...
This Opportunity Provides support to technical staff, engineers, and project managers for the ... With minimal supervision, assist with collecting, compiling, and analyzing data from the physical ...
This Opportunity Provides support to technical staff, engineers, and project managers for the ... With minimal supervision, assist with collecting, compiling, and analyzing data from the physical ...
Be Seen First
Gorham, ME · On-site
$110K - $130K/yr
Support Technical Services personnel with engineering questions throughout project development. * Mentor junior engineering staff and assist with technical development. * Assist in developing ...
Quick apply
Urgent
Be Seen First
Gorham, ME · On-site
$110K - $130K/yr
Support Technical Services personnel with engineering questions throughout project development. * Mentor junior engineering staff and assist with technical development. * Assist in developing ...
Urgent
Be Seen First
Gorham, ME · On-site
$110K - $130K/yr
Support Technical Services personnel with engineering questions throughout project development. * Mentor junior engineering staff and assist with technical development. * Assist in developing ...
Quick apply
Urgent
Be Seen First
Gorham, ME · On-site
$110K - $130K/yr
Support Technical Services personnel with engineering questions throughout project development. * Mentor junior engineering staff and assist with technical development. * Assist in developing ...
Urgent
Collaborate with engineering, manufacturing, and technical support teams. * Assist with hands-on wiring, electrical assembly, and troubleshooting as needed. * Support certification efforts with UL ...
Quick apply
Collaborate with engineering, manufacturing, and technical support teams. * Assist with hands-on wiring, electrical assembly, and troubleshooting as needed. * Support certification efforts with UL ...
Bangor, ME · On-site
... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Quick apply
Bangor, ME · On-site
... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Lewiston, ME · On-site
... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Lewiston, ME · On-site
... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
| Aspect | Assistant Technical Support Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Associate degree or equivalent, certifications like CompTIA A+ | Bachelor's degree often preferred, relevant certifications |
| Work Environment | Entry-level support, supervised tasks, team-based | More independent troubleshooting, client interaction |
| Employer & Industry Usage | IT service providers, tech companies, hardware vendors | Similar industries, often with more complex issues |
The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.
Cities in Maine with the most Assistant Technical Support Engineer job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 18 days ago
Key Results Area #1: Successfully Resolve Customer’s Technical Support Issues and assist Customer Teams with PMM’s and Projects.
Provide fast response times for customers
Build positive relationships with customers
Estimate and implement basic products to solve customers’ problems
Interact with the accounting department to describe value for the work performed
Ensure customer data and networks are maintained with industry best practices
Key Results Area #2: Being a Valuable Team Member
Provide a good example of S. J. Rollins culture and values
Be on time for work and scheduled meetings
Participate in regular team and company meetings
Take responsibility for personal and career development
Take responsibility for the training and education of less experienced team members
Willingness and proven ability to learn
Reliable team member
Strong verbal communication
No IT knowledge or experience required. All Technical Support Specialists will go through the SJR training program.
Complete all customer appointments and service tickets/tasks assigned.
Conduct repetitive IT tasks
Perform PMMs (Preventative Monthly Maintenance) on an adhoc basis for.
Assist team members on projects as assigned
Communicate with the client and Technical Support Team Leader before and after every job
Execute standard operating procedures for the following:
VPN Configuration
New User Setup
Computer Prep
Installing Software
Phone Provisioning
Adhere to policies and procedures as outlined in the Employee Handbook
Demonstrate reliability and punctuality
Meet or exceed the billable hours per day expectations established at each performance review
Exhibit a positive attitude and willingness to learn
Display critical thinking, independence, and sound judgment in problem solving
Manage time efficiently by requesting work from Technical Support Team Leaders, or self-assigning basic work from the ticket system
Benefits:
-Health Care
-Dental
-Vision
-Life Insurance
-Retirement Plan
-Profit Sharing
Sourced by ZipRecruiter
It services
11 - 50 Employees
Brewer, ME, US
1986
