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Assistant Technical Support Engineer Jobs in Maine

TSMG

Technical Field Specialist

Lewiston, ME

... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

TSMG

Technical Field Specialist

Bangor, ME · On-site

... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Woodland Pulp LLC

Provide technical support for electrical and control systems including, but not limited to process ... panel boards. * Assist with installing and programming equipment. * Assist with training ...

Woodland Pulp LLC

Provide technical support for electrical and control systems including, but not limited to process ... panel boards. * Assist with installing and programming equipment. * Assist with training ...

A/Z Corporation

Project Engineer

Kittery, ME · On-site

$60K - $90K/yr

Provide technical support to Project Managers * Assist Project Management with Change Management ... or engineering/management equivalent; * Demonstrates a solid understanding of processes and ...

A/Z Corp

Project Engineer

Kittery, ME · On-site

Provide technical support to Project Managers * Assist Project Management with Change Management ... or engineering/management equivalent; * Demonstrates a solid understanding of processes and ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Provide onsite support by visiting classrooms, offices, and campus locations to resolve technical issues. * Assist with classroom technology needs and time-sensitive issues impacting instruction.

Arkatechture

Technical Lead, Data Analytics

Portland, ME · On-site +1

$100K - $140K/yr

Customer-facing consulting or technical support leadership * Modern data engineering and cloud architecture * Data governance or data quality initiatives * AI or machine learning technologies Why You ...

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Assistant Technical Support Engineer information

What is the difference between Assistant Technical Support Engineer vs Technical Support Engineer?

AspectAssistant Technical Support EngineerTechnical Support Engineer
Required CredentialsAssociate degree or equivalent, certifications like CompTIA A+Bachelor's degree often preferred, relevant certifications
Work EnvironmentEntry-level support, supervised tasks, team-basedMore independent troubleshooting, client interaction
Employer & Industry UsageIT service providers, tech companies, hardware vendorsSimilar industries, often with more complex issues

The Assistant Technical Support Engineer typically handles basic support tasks under supervision, focusing on learning and assisting. In contrast, the Technical Support Engineer manages more complex issues independently, providing advanced solutions. Both roles are essential in tech support teams, with the assistant role serving as a stepping stone to the more experienced technical support engineer position.

What does an assistant technical support engineer do?

An assistant technical support engineer provides technical assistance to customers or internal teams by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and escalate complex cases to senior engineers, supporting the overall technical operations and ensuring user issues are resolved efficiently.

What cities in Maine are hiring for Assistant Technical Support Engineer jobs?

Cities in Maine with the most Assistant Technical Support Engineer job openings:

Assistant Technical Support Engineer jobs near you

Technical Field Specialist

TSMG

Lewiston, ME

Full-time

Re-posted 5 days ago

Job description

About the Role
 
Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.
Key Responsibilities
  • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
  • Track inventory and stage equipment for upcoming field sessions
 
Field Sessions (In the Vehicle):
  • Travel to designated locations and transport modes (cars, buses, trains, planes)
  • Run ~90 minute test sessions on mobile/wearable tech in motion
  • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
  • Capture logs, escalate defects, and keep operations running smoothly
 
Post-Test Wrap-Up:
  • Verify that collected data has synced with backend systems
  • Produce session documentation: results, app issues, logs, and downtime
  • Suggest improvements to testing workflows
Requirements
  • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
  • At least 1 year of QA testing or support experience with mobile apps/devices
  • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
  • Excellent written and verbal communication—able to collaborate with cross-functional teams
  • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
  • High responsibility, flexibility, confidentiality mindset, and strong interest in tech
  • Clean driving record and criminal background
Why Join?
  • Work on the cutting edge of mobile and location-based tech
  • Gain diverse field experience across different transport modes
  • Collaborate with industry-leading engineers and project managers

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.