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Manager Application Support Engineer Jobs in Florida

Jobsbridge

Application Support Engineer

Miami, FL

... Support and DevOps operations Experience in Application Development in one of the following ... management, continuous delivery process for multiple sites Experience implementing build ...

Ryder

Application Support Engineer I

Miami, FL

$60K/yr

Summary The Application Support Engineer I combines hands-on application support with engineering-focused troubleshooting across enterprise platforms. Engineers will resolve production issues ...

AbleForce

Application Support Specialist

Lakeland, FL · On-site

... or DevOps. - Review application logs and other diagnostic information. - Maintain support documentation and knowledge-base articles. - Communicate ticket status and resolutions clearly to users.

DTCC

Senior Application Support Engineer (SRE)

Tampa, FL · On-site

$51.75 - $69/hr

You will go beyond traditional application support by applying Site Reliability Engineering (SRE) ... Proven ability in root cause analysis, incident management, and problem resolution * Hands-on ...

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All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Florida

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are the most commonly searched types of Application Support Engineer jobs in Florida? The most popular types of Application Support Engineer jobs in Florida are:
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Manager Application Support Engineer jobs near you

Application Support Engineer

2T Consulting

Jacksonville, FL

Full-time

Posted 4 days ago

Job description

We are seeking an experienced Application Support Engineer to provide L2 production support for critical investment banking applications. The ideal candidate should have strong experience in database support, Unix/Linux environments, cloud technologies, monitoring tools, and ITIL-based support processes. The candidate will be responsible for application stability, incident resolution, production monitoring, automation support, and continuous service improvement.

Must Have Technical Skills
  • Strong experience with Oracle Database and PL/SQL
  • Hands-on experience with UNIX/Linux operating systems
  • Experience with Google Cloud Platform (GCP)
  • Experience with monitoring and operational tools:
    • Grafana
    • Splunk
    • Geneos
    • Ansible
    • Control-M
    • Terraform
    • GitHub / GitHub Actions
Roles & Responsibilities
  • Provide L2 production support for critical investment banking applications.
  • Monitor application health, troubleshoot issues, and ensure timely resolution of production incidents.
  • Perform database analysis, SQL troubleshooting, and PL/SQL support activities.
  • Support Unix/Linux-based applications and perform system-level troubleshooting.
  • Work with cloud environments, primarily Google Cloud Platform (GCP).
  • Handle ITIL processes including:
    • Incident Management
    • Service Request Management
    • Problem Management
    • Change Management
    • Continual Service Improvement (CSI)
  • Use monitoring tools to identify, analyze, and resolve application issues.
  • Collaborate with development, infrastructure, and business teams for issue resolution.
  • Support DevOps and automation initiatives.
  • Participate in production deployments, release activities, and operational improvements.
  • Maintain documentation for support procedures, incidents, and knowledge articles.
Required Qualifications
  • 8–10 years of experience in Application Support / Production Support roles.
  • Strong experience supporting enterprise applications in a banking or financial services environment.
  • Good knowledge of Oracle databases and PL/SQL.
  • Strong Unix/Linux troubleshooting skills.
  • Experience working with GCP cloud environments.
  • Understanding of ITIL service management processes.
  • Strong problem-solving and communication skills.

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