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Remote Application Support Engineer Jobs in Florida

ClearlyAgile

Lead Application Support Engineer

Tampa, FL · On-site +1

Remote Overview We are seeking a Lead Application Support Engineer to oversee the operational support and continuous improvement of our Corporate Service applications. This position serves as a hands ...

ClearlyAgile

Lead Application Support Engineer

Tampa, FL · On-site +1

Remote Overview We are seeking a Lead Application Support Engineer to oversee the operational support and continuous improvement of our Corporate Service applications. This position serves as a hands ...

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

New

DPR Construction

Application Support Analyst

Orlando, FL · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

New

KEYENCE

Field Application Engineer

Tampa, FL · On-site +1

$54.30K - $81.04K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Net Insight

Support Engineer

Plantation, FL · On-site +1

As a Support Engineer at Net Insight, you will work at the intersection of media and technology ... Department Customer Success Locations USA Remote Remote status Fully Remote

GuideIT

Clinical Application Support Analyst

Miami, FL · On-site +1

ABOUT THE ROLE The Clinical Application Support Analyst is an experienced healthcare professional ... Primarily remote work with occasional in-office work (Florida area residents only) * Travel ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$134.90K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Rocket.net

WordPress Support Engineer

Jupiter, FL · On-site +1

$134.90K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Second-61 LLC

Help Desk Support Engineer

Doral, FL · Remote

Help Desk Support Engineer - Contingent Pipeline Opportunity - We're building a talent pipeline for ... Location: Remote Responsibilities: * Provide technical support for JIRA, GitLab, and other ...

Blossom

Lead Implementations Support Engineer

FL · On-site +1

$98K - $129.10K/yr

Job Summary The Lead Implementations Support Engineer is responsible for the technical delivery of ... with mobile application publishing processes for Android and iOS. • Ability to automate ...

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Florida? The most popular types of Application Support Engineer jobs in Florida are:
What are popular job titles related to Remote Application Support Engineer jobs in Florida? For Remote Application Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Florida look for? The top searched job categories for Remote Application Support Engineer jobs in Florida are:
What cities in Florida are hiring for Remote Application Support Engineer jobs? Cities in Florida with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Florida as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 60% In-person, and 40% Remote job distribution.
Lead Application Support Engineer

Lead Application Support Engineer

ClearlyAgile

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Lead Application Support Engineer
Location: Remote
Overview
We are seeking a Lead Application Support Engineer to oversee the operational support and continuous improvement of our Corporate Service applications. This position serves as a hands-on second level of support, handling escalations from the Help Desk and ensuring stability, security, and performance of key business systems.
In addition, this position will be responsible for directing a small, distributed team - one Support Engineer (London) and one nearshore/local Support Engineer - to ensure timely, high-quality support delivery.
Key Responsibilities
Team Leadership
  • Oversee and mentor a team of support engineers (London & nearshore/local)
  • Manage daily workload and assignments, ensuring timely and accurate ticket resolution and project process.
  • Develop and promote best practices in troubleshooting, documentation, and communication

Application Support & Operations
  • Manage and coordinate the lifecycle of application patching, version upgrades, and routine maintenance for both custom and vendor applications, including creating status reports, developing schedules for deliverables, deployment of fixes and communications
  • Provide 2nd-level support for Legal and Corporate Service applications
  • Handle escalations from the Help Desk and direct requests from end users
  • Diagnose and resolve bugs, escalating to development teams when necessary
  • Monitor system automated tests and health checks and create action plans for any issues
  • Ensure system stability, performance optimization, and data integrity

Technical Responsibilities
  • Perform scheduled maintenance tasks and operations to keep applications running smoothly
  • Support and troubleshoot web applications, web servers, and database connectivity
  • Understand how web servers and databases interact across client/server environments
  • Manage group-based security and user access controls
  • Support process improvements and contribute to automation initiatives

Continuous Improvement
  • Analyze incident trends and identify opportunities for improvement and incident prevention
  • Document standard operating procedures, best practices, and known error resolutions
  • Recommend improvements to application lifecycle management and support models

Qualifications & Skills
  • 5+ years of experience in application support, system administration, or IT operations
  • Strong background supporting web applications and Microsoft server technologies
  • Understanding of client/server architectures, web servers and database systems (SQL Server or similar)
  • Knowledge of HTTP/HTTPS, SSO, SSL/TLS, and group-based security models
  • Experience in patching and upgrading applications
  • Familiarity with legal systems or corporate service applications is a plus
  • Proven ability to lead small teams and manage workloads effectively
  • Knowledge of incident, change, and problem management frameworks (ITIL certification a plus)
  • Excellent communication, problem-solving, and documentation skills
  • Experience working remotely with distributed or global teams

Benefits
ABOUT THE COMPANY
ClearlyAgile is one of the fastest growing Agile companies in the Tampa Bay area. We foster career growth and are focused on having fun while delivering quality products and services to our clients. With Unlimited Paid Time Off; 10 paid holidays; Medical, Vision and Dental benefits that start on your first day; Share Apprecition Rights; 401(k); paid training certifications; and very competitive compensation plans, ClearlyAgile strives to listen to and invest in its most important asset...its people.
Our Mission: Transform our customer's businesses using Agile methodologies and principles to help them succeed in a flexible, collaborative, self-organizing and fast-paced environment.
Our Values: We hire and reward based on our core values.
    • Show Your Passion - Have passion for what you do. Be an active learner with a commitment to grow. Attend and participate in events!
    • Be a Champion of Agile - Spread the word. Back it up with examples, case studies, and data points. Lead by example.
    • Teamwork - Be cooperative and collaborative while maintaining a team-first mindset.
    • Customer-centric - Always focus on the client and their customers. See the world from their perspectives.
    • Quality - Maintain a sense of pride in the quality of your work and the collective work of the team.
    • Be a Leader - Empower yourself to make decisions and don't be paralyzed by fear of failure.

We are an equal opportunity employer and committed to a diverse workforce.
To learn more about us visit our website at www.clearlyagile.com.

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