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Remote Operations Support Specialist Jobs in Florida

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

... Support Specialist . This role serves as a subject matter expert supporting the technology ... and operational support. Location: This is a remote position with a preference for candidates ...

Blossom

Lead Client Support Specialist, Card Operations

FL · On-site +1

$75K - $85K/yr

... Operations. Supervisory Responsibilities: * Provide technical leadership and day-to-day guidance to Tier 1 and Tier 2 Support Specialists. * Serve as an escalation point for complex technical and ...

equivant

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

This is a remote, full-time role requiring a blend of customer service and technical ... Our platforms help organizations improve lives, streamline operations, and deliver better outcomes ...

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

... and operational efficiency. Position Summary: This role is responsible for delivering end-to-end ... This is a remote position and will require working from home.

The Hello Team

Customer Support Specialist

Naples, FL · Remote

$17 - $22.75/hr

... and operational efficiency. Position Summary: This role is responsible for delivering end-to-end ... This is a remote position and will require working from home.

Appspace

Sr. Partner Support Specialist

Tampa, FL · On-site +1

Develop complete mastery of sales acumen, partner enablement, operations, and industry knowledge ... Remote work opportunities * Paid company holidays * Appspace Quiet Fridays (No non-essential ...

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Remote Operations Support Specialist information

What are the key skills and qualifications needed to thrive as a remote operations support specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

How does a remote operations support specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What is a remote operations support specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.
What are the most commonly searched types of Operations Support Specialist jobs in Florida? The most popular types of Operations Support Specialist jobs in Florida are:
What are popular job titles related to Remote Operations Support Specialist jobs in Florida? For Remote Operations Support Specialist jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Operations Support Specialist jobs in Florida look for? The top searched job categories for Remote Operations Support Specialist jobs in Florida are:
What cities in Florida are hiring for Remote Operations Support Specialist jobs? Cities in Florida with the most Remote Operations Support Specialist job openings:
Remote Operations Support Specialist jobs near you
Infographic showing various Remote Operations Support Specialist job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

DCIM Support Specialist

Carrier

FL • On-site, Remote

$79K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Carrier rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

319th of 487 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Summary
Nlyte Software, a wholly owned subsidiary of Carrier, combines market-leading data center management software with global building and energy solutions to drive digital infrastructure efficiency, and is seeking a permanent, full-time DCIM Support Specialist. This role serves as a subject matter expert supporting the technology foundation of the Nlyte application suite, troubleshooting communication protocols (such as Modbus, SNMP, and BACnet), and managing complex customer issues and system integrations with enterprise tools like vCenter, HP uCMDB, and ServiceNow. Requiring a strong background in large-scale system administration and data center operations, the specialist will also analyze training needs to implement technical programs for internal teams and high-profile clients while ensuring consistent, high-quality technical and operational support.
Location: This is a remote position with a preference for candidates located within the Pacific Time Zone.
Work Schedule: Operating hours are Monday through Friday, 9:00 AM to 5:00 PM PT, with participation in an on-call rotation approximately once every two months.
Role Responsibilities
  • Contribute as the subject matter expert for multiple products and services.
  • Respond to and handle complex calls with high profile customers to ensure smooth and effective operations of products and services.
  • Proficiently handle complex customer matters and ensure escalation to management if necessary.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Obtain information from customers and technical organizations, engineering, software and product requirements to prepare training programs for customers and team members. Ensures implementation of training programs.
  • Participate in a scheduled on-call rotation (approximately once every two months) to provide operational and technical support.
  • Maintain a consistent daily schedule from 9:00 AM to 5:00 PM PT, ensuring dedicated support coverage for clients and systems operating within the Pacific Time Zone.

Role Purpose
  • Support the technology foundation for the Nlyte application suite and the environment where it is installed.
  • Support enterprise applications, databases, onsite communications equipment, storage, related software, and data center technology and operations.
  • Work with enterprise-wide applications that integrate with Nlyte, including VCenter, HP UCMDB, and ServiceNow.
  • Bring several years of System Administrator experience in large organizations.
  • Understand problem management, service desk operations, and change management processes.
  • Troubleshoot communication issues involving Modbus, SNMP, and BACnet protocols.

Required Qualifications
  • Bachelor's degree in Engineering Technology, Computer Science, Electronics, Mechanical Engineering, Electrical Engineering, or HVAC.
  • 5+ years of experience in Technology, or Controls (BMS, EPMS, Automation), or DevOps.
  • 1+ year of experience supporting enterprise applications, or databases, or onsite communications equipment, or storage, or data center technology and operations.
  • Must have a dedicated, quiet workspace and a reliable, high-speed internet connection suitable for daily remote operations.

Preferred Qualifications
  • Windows System Administration skills.
  • Knowledge of Linux.
  • Experience with Web technologies (Web Services, IIS, XML, etc.).
  • Application Sys Admin.
  • Basic SQL usage (execute scripts, view tables).
  • Knowledge of System permissions.
  • Located within the Pacific time zone.

Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 20 July 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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