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Remote Operations Support Specialist Jobs (NOW HIRING)

About the role The Remote Operations Specialist enables safe and efficient BVLOS drone operations ... Support ROC pilot development by providing real-time guidance, structured feedback, and ongoing ...

Operations Support Specialist

MD · On-site +1

$52K - $70K/yr

The operations specialist should be comfortable communicating with people throughout the ... In addition to being responsible for providing administrative support for the day-to-day operations ...

About the team As a Senior Operations Support Specialist within the Advertising Operations team ... a Remote position. "Remote" employees do not have a permanent corporate office workplace and ...

We at Gridsource are hiring for an Operations Support Specialist II . As an Operations Support ... Training will be onsite, then fully remote. What you'll have: * High School diploma or equivalent ...

Operations Support Specialist - Radiology

Madison, WI · On-site +1

$51K - $69K/yr

Approved Remote Work States Listing Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking an Operations Support Specialist to: * Help coordinate the review of all charge ...

Marketing Support Specialist

San Francisco, CA · On-site +1

$25.25 - $32.75/hr

Marketing Support Specialist Job Type: Full-Time (Remote) Location: Work from Home (Pakistan-based ... Support recurring marketing and operations tasks as assigned * Assist in pipeline monitoring, lead ...

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Remote Operations Support Specialist information

See salary details

$31.5K

$63K

$111.5K

How much do remote operations support specialist jobs pay per year?

As of Aug 2, 2026, the average yearly pay for remote operations support specialist in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Operations Support Specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

How does a Remote Operations Support Specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What is a Remote Operations Support Specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.
More about Remote Operations Support Specialist jobs
What cities are hiring for Remote Operations Support Specialist jobs? Cities with the most Remote Operations Support Specialist job openings:
What are the most commonly searched types of Operations Support Specialist jobs? The most popular types of Operations Support Specialist jobs are:
What states have the most Remote Operations Support Specialist jobs? States with the most job openings for Remote Operations Support Specialist jobs include:
Infographic showing various Remote Operations Support Specialist job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.

$75K - $85K/yr

Full-time

Re-posted 18 days ago


Job description

About Raptor Maps, Inc
Solar power is the largest source of new energy in the world. Raptor Maps is a fast-growing, venture-backed, MIT-born climate tech company building software to enable the solar energy industry to scale. We have the leading platform for remotely managed solar operations, and our mission is to make solar asset management and O&M dramatically simpler through better data, automation, and the integration of robotics. We serve tens of thousands of solar sites around the world with a dedicated and passionate team committed to having impact through work and advancing the renewable energy economy.
Our mission is groundbreaking, and we need great people to make it happen. Join us in building the digital backbone of a stronger, more scalable solar industry!
About the role
The Remote Operations Specialist enables safe and efficient BVLOS drone operations across Raptor Maps' Sentry network. This role is the operational backbone of the Remote Operations Center (ROC) - serving as a Manager on Duty, the Remote Operations Specialist owns the systems, record-keeping, and pilot management processes that allow the ROC to prioritize and deploy resources safely and effectively at scale. The Remote Operations Specialist is critical to maintaining alignment across internal teams and systems while ensuring the ROC provides a consistent, reliable presence for external stakeholders.
The schedule for this role is Wednesday to Sunday with most shifts from 8:30 to 5:30pm Eastern.
What you'll do
  • Serve as the ROC Manager on Duty - overseeing day-to-day BVLOS operations including workload prioritization, pilot tasking, and real-time guidance and feedback to active pilots across the Sentry network.
  • Ensure the safety and regulatory compliance of all ongoing BVLOS operations, maintaining adherence to FAA requirements and Raptor Maps' operational standards at all times.
  • Prioritize and assign inspections based on resource availability, stakeholder requests, and operational urgency - balancing ongoing scheduled operations against time-sensitive requests.
  • Develop and maintain ROC systems and infrastructure to reduce manual lift and improve operational visibility.
  • Support ROC pilot development by providing real-time guidance, structured feedback, and ongoing training
  • Contribute to the development, maintenance, and improvement of ROC SOPs
  • Maintain a current FAA Part 107 certificate and stay informed on FAA regulations, BVLOS rulemaking, and trends in unmanned robotic operations relevant to Raptor Maps' fleet.

Qualifications
  • 2+ years of experience in drone operations
  • Demonstrated ability to manage competing operational priorities in real time with strong situational awareness and sound judgment
  • Experience developing or maintaining operational systems, SOPs, or compliance documentation in a safety-critical environment
  • Clear, confident communication skills - able to provide real-time guidance to pilots and coordinate across internal teams simultaneously
  • Must be located in the contiguous US and authorized to work in the US

Preferred Qualifications
  • Experience operating or managing BVLOS drone missions at scale
  • Familiarity with FlightHub 2, or similar autonomous drone mission planning platforms
  • Background in solar PV operations or infrastructure inspection
  • Familiarity with terrain modeling and low-altitude flight planning
  • Prior startup or high-growth environment experience where operational systems were built from an early stage
  • Current FAA Part 107, or equivalent foreign, Remote Pilot Certificate thorough working knowledge of FAA regulations and BVLOS operational requirements
  • Remote operations center management, or experience in a closely related field

The pay range for this role is:
75,000 - 85,000 USD per year (Remote)