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Remote Operations Support Specialist Jobs (NOW HIRING)

The Remote Support Services Specialist is the first point of contact for Customers, prospective ... Operational excellence and team support goals. * Advantages - The AmazingCo team is dedicated to ...

The Remote Support Services Specialist is the first point of contact for Customers, prospective ... Operational excellence and team support goals. * Advantages - The AmazingCo team is dedicated to ...

The Remote Support Services Specialist is the first point of contact for Customers, prospective ... Operational excellence and team support goals. * Advantages - The AmazingCo team is dedicated to ...

Remote Support Specialist

Logan, UT · On-site +1

$28 - $38/hr

The Remote Support Services Specialist is the first point of contact for Customers, prospective ... Operational excellence and team support goals. * Advantages - The AmazingCo team is dedicated to ...

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

... Support Specialist . This role serves as a subject matter expert supporting the technology ... and operational support. Location: This is a remote position with a preference for candidates ...

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Remote Operations Support Specialist information

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$31.5K

$63K

$111.5K

How much do remote operations support specialist jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote operations support specialist in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Operations Support Specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

How does a Remote Operations Support Specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What is a Remote Operations Support Specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.
More about Remote Operations Support Specialist jobs
What cities are hiring for Remote Operations Support Specialist jobs? Cities with the most Remote Operations Support Specialist job openings:
What are the most commonly searched types of Operations Support Specialist jobs? The most popular types of Operations Support Specialist jobs are:
What states have the most Remote Operations Support Specialist jobs? States with the most job openings for Remote Operations Support Specialist jobs include:
Infographic showing various Remote Operations Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.
MWD Remote Operations Specialist 1 - GOTEC

MWD Remote Operations Specialist 1 - GOTEC

Patterson-UTI

Houston, TX • Remote

Other

Posted 17 days ago


Patterson-UTI rating

5.0

Company rating: 5.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

70th of 75 rated oil and gas companies


Job description

The GOTEC Specialist - I is responsible for ensuring service delivery of all MWD Operations, Field and Remote, as well as accuracy of all data recorded from Field and Remote Operations. This includes working with MS Directional office and R&M personnel in locating and analyzing critical data needed and assisting Job Coordinators in ensuring Field Personnel are adhering to MS Directional Policies and Best Practices for all aspects of the job.

The successful candidate will set high standards of performance for themselves and others; be professional in written, verbal, and personal actions in any situation; seek new knowledge and experiences; have an analytical mindset that can utilize factual data to develop creative and business-oriented solutions; be self- aware and adjust accordingly to different environments and audiences

This role performs under the direction of the GOTEC Manager.

Detailed Description:

  • Conducts Remote Operation (execution) of MWD Services

  • Ensure Service Delivery of all MWD Operations by performing Pre-Run Verification of Configurations, Cross Over Angle, Total Magnetic Correction, Sensor Offsets, Magnetic Spacing, Azimuth Error Prediction, Job Paperwork Completeness, Pre-Run Troubleshooting, and Issue Capture

  • Ensure Service Delivery through Post Run Analysis to include Battery Health, Shock and Vibration, Sensor Health, Deviation Request, Document collection and Storage, End of Run/Well Reporting and Customer Data Uploads

  • Maintains documentation and follow-up of all issues within MS Directional R&M Databases.

  • Maintains Tool History Summaries and Symptom Analysis Data.

  • Coordinates Well Planning Communication to Field Operations

  • Conducts Anti-Collision Scans, Avoidance Schemes with Customer Specific Workflows and Applications

  • Survey Management, Multi-Station Analysis (MSA), Advanced Real-Time Corrections and Post-Run Corrections including Customer Communication

  • Responsible for live monitoring of all MWD Jobs (Remote Machines) and providing proactive support

  • Performs all other duties as assigned

Job Requirements:

  • Proficient computer skills in MS Office Suite including Excel, Word, PowerPoint, and Outlook as well as other business systems as required.

  • Experience with or directly in MWD Field Operations and/or Remote MWD Operations.

  • Extremely detail oriented with the ability to work independently as well as part of a cross functional team, prioritizing tasks with many distractions, and managing multiple tasks and projects simultaneously to meet deadlines and improve overall company performance.

  • Must be self-motivated, with the ability to oversee others and influence decisions, capable of identifying problems and recommending alternative solutions.

  • Must be a self-starter and able to take initiative, make decisions and drive for results.

  • Maintain professional demeanor in all situations and with excellent interpersonal and relationship building skills and the ability to work effectively with employees at all levels and third parties.

  • Strong written and oral communication skills.

  • Observe all company safety precautions and procedures as they pertain to various environments the position may be exposed to.

Minimum Requirements:

  • High School Diploma or GED

  • 1+ years MSD MWD Field Experience or 2+ years MWD industry experience

  • Must be able to work in Houston office on scheduled days

Preferred Qualifications:

  • Live in or relocate to the Houston, TX area

  • Knowledgeable in MWD Theory (Pulse and EM)

  • Technical, Associates, or higher formal education degree(s)

  • Proficient MWD Systems and Software knowledge (BenchTree, Noralis, Extreme EM, DigiDrill, Innova Well Seeker, EDR Systems, Wits, Witsml, etc.)

  • MWD/DD Field Operations and/or Remote MWD/DD Operations.

Additional Details:

Work is primarily in a climate controlled/office environment with minimal safety/health hazard potential. You are regularly required to sit, stand, or walk with occasional light lifting, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment.


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