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Remote Seasonal Chat Support Jobs in Florida (NOW HIRING)

Oates Energy

Chat Support Agent

Jacksonville, FL · On-site +1

$26 - $37/hr

This is a remote position. Summary Our Administration division is looking for a committed and articulate individual to step into the Chat Support Agent position. As the main liaison for clients ...

Remotetravelcareers

Travel Customer Support

Miami, FL · Remote

$16.25 - $20.75/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

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All JobsChat Support JobsRemote Seasonal Chat Support JobsRemote Seasonal Chat Support Jobs in Florida

Remote Seasonal Chat Support information

What is the difference between Remote Seasonal Chat Support vs Remote Customer Service Representative?

AspectRemote Seasonal Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours during peak seasonsHome-based or call center, regular or flexible hours
Industry UsageRetail, e-commerce, tech companies during busy seasonsVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on seasonal, short-term support rolesLong-term or permanent customer service roles

Remote Seasonal Chat Support roles are typically short-term, seasonal positions requiring basic computer skills, mainly in retail or e-commerce sectors. In contrast, Remote Customer Service Representatives often hold longer-term roles with similar credentials but may work year-round across various industries. Both roles involve assisting customers remotely, but seasonal chat support is more focused on peak periods, while customer service reps provide ongoing support.

What are popular job titles related to Remote Seasonal Chat Support jobs in Florida?

For Remote Seasonal Chat Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Seasonal Chat Support jobs in Florida look for?

The top searched job categories for Remote Seasonal Chat Support jobs in Florida are:

What cities in Florida are hiring for Remote Seasonal Chat Support jobs?

Cities in Florida with the most Remote Seasonal Chat Support job openings:

Remote Seasonal Chat Support jobs near you
Infographic showing various Remote Seasonal Chat Support job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Chat Support Agent

Oates Energy

Jacksonville, FL • On-site, Remote

$26 - $37/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

This is a remote position.

Summary
Our Administration division is looking for a committed and articulate individual to step into the Chat Support Agent position. As the main liaison for clients utilizing digital messaging channels, you will play a critical role in addressing their needs promptly and effectively. Success in this role hinges on your capacity to solve problems swiftly while projecting a friendly and professional attitude, which directly supports our brand image and drives customer satisfaction. This opportunity allows you to make a tangible impact on operational efficiency within a dynamic setting, blending technical competence with superior people skills.

Responsibilities
  • Provide prompt and precise answers to client questions through real-time chat platforms.
  • Diagnose and fix problems concerning products, services, or account credentials following standard operating procedures.
  • Record all client communications and case specifics accurately in the support system for tracking and review.
  • Refer complicated or unsolved situations to senior team members or appropriate departments as needed.
  • Uphold a professional and compassionate approach while handling several chat conversations at once.
  • Keep current with product updates, policy revisions, and service announcements to ensure accurate client guidance.
  • Work alongside teams from other departments to spot recurring trends and recommend enhancements to support workflows.
Requirements
  • Possess between one and three years of experience in customer service, support functions, or a similar administrative capacity.
  • Demonstrate strong competence in chat-based support and familiarity with Customer Relationship Management (CRM) software.
  • Exhibit superior written communication abilities capable of explaining intricate details simply and clearly.
  • Show strong analytical skills for problem-solving and a dedicated focus on customer needs.
  • Manage multiple tasks efficiently without compromising accuracy or attention to detail.
  • Be fully equipped for remote or hybrid work arrangements with stable internet access.
  • Receive a competitive salary package ranging from $26 to $32 per hour, determined by relevant experience.
Benefits
  • Competitive hourly compensation ($26–$32/hour)
  • Flexible remote or hybrid work options
  • Opportunities for professional growth and development
  • Supportive team environment focused on work-life balance
EEO Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.