Volunteer
Orlando, FL · Remote
Research and drafting as assigned. 4. Legal HELPline Orange/Seminole/remote The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys.
Volunteer
Orlando, FL · Remote
Research and drafting as assigned. 4. Legal HELPline Orange/Seminole/remote The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys.
Volunteer
Orlando, FL · Remote
Research and drafting as assigned. 4. Legal HELPline Orange/Seminole/remote The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys.
Volunteer
Orlando, FL · Remote
Research and drafting as assigned. 4. Legal HELPline Orange/Seminole/remote The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys.
Volunteer
Orlando, FL · Remote
Research and drafting as assigned. 4. Legal HELPline Orange/Seminole/remote The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys.
Volunteer
Orlando, FL · Remote
Research and drafting as assigned. 4. Legal HELPline Orange/Seminole/remote The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys.
Remote Helpline information
See Florida salary details
$15.1K - $25.5K
12% of jobs
$29.5K is the 25th percentile. Wages below this are outliers.
$25.5K - $35.8K
35% of jobs
The median wage is $38.6K / yr.
$35.8K - $46.2K
14% of jobs
$46.2K - $56.6K
12% of jobs
$62.2K is the 75th percentile. Wages above this are outliers.
$56.6K - $66.9K
6% of jobs
$66.9K - $77.3K
5% of jobs
$77.3K - $87.6K
4% of jobs
$87.6K - $98K
4% of jobs
$98K - $108.3K
3% of jobs
$108.3K - $118.7K
3% of jobs
$118.7K - $129K
2% of jobs
$15.1K
$55.5K
$129K
How much do remote helpline jobs pay per year?
As of Aug 31, 2026, the average yearly pay for remote helpline in Florida is $55,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,677.00 and $71,693.00 per year, depending on experience, location, and employer.
What is a remote helpline?
A Remote Helpline job involves providing assistance, support, or guidance to customers, clients, or employees over the phone, chat, or email from a remote location. Responsibilities may include answering inquiries, troubleshooting issues, and offering emotional support depending on the industry. This role often requires strong communication skills, active listening, and problem-solving abilities. It is commonly found in customer service, technical support, healthcare, and counseling fields.
What are the key skills and qualifications needed to thrive in the remote helpline position?
To thrive as a Remote Helpline representative, you need excellent communication skills, active listening abilities, and a high school diploma or equivalent, with many employers preferring some customer service experience. Familiarity with call center software, CRM systems, and standard office technology is often required, and some roles may ask for certifications in crisis intervention or mental health first aid. Patience, empathy, and the ability to remain calm under pressure are essential soft skills that set top performers apart. These skills are vital for providing effective, compassionate assistance to callers and maintaining a positive experience even in challenging situations.
What are some typical challenges faced by remote helpline representatives, and how are they supported in overcoming them?
Remote Helpline representatives often handle high call volumes and interact with individuals experiencing stress, frustration, or crisis, which can be emotionally demanding. Many employers provide comprehensive training, regular supervision, and access to resources such as on-call supervisors or mental health support to help staff manage these challenges. Additionally, teams typically meet virtually for debriefings and peer support, fostering a sense of connection despite working remotely. These systems ensure representatives feel supported and are able to deliver high-quality, empathetic service to those in need.
What are the most commonly searched types of Helpline jobs in Florida?
The most popular types of Helpline jobs in Florida are:
What are popular job titles related to Remote Helpline jobs in Florida?
For Remote Helpline jobs in Florida, the most frequently searched job titles are:
- Remote Chatbot
- Research Spanish Remote
- Remote 7Am To 11 Am
- Work From Home Data Recovery Specialist
- Night Shift Remote Debt Settlement
- Remote Clarity Debt Resolution
- Remote Regulatory Document Specialist
- Remote Marketing Automation Specialist
- Work From Home Academic Records Specialist
- Remote Work From Home Housing Specialist
What job categories do people searching Remote Helpline jobs in Florida look for?
The top searched job categories for Remote Helpline jobs in Florida are:
- Remote Bilingual Accounts Receivable Specialist
- Work From Home Law Enforcement Response Specialist
- Remote Radiology Support Specialist
- Remote Credit Resolution Specialist
- Day Shift Clinical Application Specialist
- Remote Nys Justice Center Investigator
- Remote Ace Personal Trainer
- Remote Real Time Crime Center
- Remote State Government
- Vp Remote Eating Disorder
What cities in Florida are hiring for Remote Helpline jobs?
Cities in Florida with the most Remote Helpline job openings:
Volunteer
Orlando, FL • Remote
Community Legal Services
Full-time
Re-posted 18 days ago
Job description
Various opportunities in our multiple Substantive Law Units. Some examples of assignments include:
1. Family
Ocala/remote
Research, drafting legal documents, assistance in trial preparation and attend court appearances when applicable.
2. Family
Palatka/remote
Research, drafting legal documents, assistance in trial preparation and attend court appearances when applicable. *CLI welcomed.
3. Family
Palatka/remote
Conversion of Family Unit “Red Book” (2,000 pages) - removing the green hyperlinks to lexis for case law, bar opinions/rules, and Florida Statutes to free sources. Taking old pleadings and making standard to local rules with removal of case identifiers. Research and drafting as assigned.
4. Legal HELPline
Orange/Seminole/remote
The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys. *CLI welcomed.
Gathering Case Laws for common Family Law issues on the HL (coordinating with Family Unit law intern)
Drafting
Online Intakes
Community outreach videos and scripts for Evictions / Foreclosures
Website updates - Florida Law Help (sample answers) for common issues on the HL
Share Point- modernizing content and placement for the Helpline.
Legal Server Projects
1. Family
Ocala/remote
Research, drafting legal documents, assistance in trial preparation and attend court appearances when applicable.
2. Family
Palatka/remote
Research, drafting legal documents, assistance in trial preparation and attend court appearances when applicable. *CLI welcomed.
3. Family
Palatka/remote
Conversion of Family Unit “Red Book” (2,000 pages) - removing the green hyperlinks to lexis for case law, bar opinions/rules, and Florida Statutes to free sources. Taking old pleadings and making standard to local rules with removal of case identifiers. Research and drafting as assigned.
4. Legal HELPline
Orange/Seminole/remote
The Legal HELPline (HL) is the centralized point of entry/intake for CLSMF. Calls are answered by CLSMF HELPline attorneys. *CLI welcomed.
Gathering Case Laws for common Family Law issues on the HL (coordinating with Family Unit law intern)
Drafting
Online Intakes
Community outreach videos and scripts for Evictions / Foreclosures
Website updates - Florida Law Help (sample answers) for common issues on the HL
Share Point- modernizing content and placement for the Helpline.
Legal Server Projects