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Remote Application Support Engineer Jobs in Ocala, FL

Liveops

Remote Customer Service Agent

Ocala, FL · Remote

$14.50 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Representative

Ocala, FL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Complete an application and pass a background check. * Sign an Independent Contractor Agreement.

Talkiatry

Psychiatrist (Remote)

Ocala, FL · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

Headway

LMHT (Remote)

Ocala, FL · On-site +1

$121.74/hr

At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid ...

Priority1

Territory Manager-Remote

Ocala, FL · On-site +1

We hire talented individuals who will provide the best support and can quickly adapt to the rapidly ... If you have a disability and require assistance in this application process, please email talentacq ...

Talkiatry

Psychiatrist

Ocala, FL · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Headway

Licensed Clinical Social Worker (Remote)

Ocala, FL · On-site +1

$121.74/hr

At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid ...

IDEX

Project Manager-1

Ocala, FL · Remote

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Remote Based in the US, Preferably in Eastern and Central time zones Travel: As needed to support ...

New

IDEX

Project Manager-1

Ocala, FL · Remote

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR ... Remote Based in the US, Preferably in Eastern and Central time zones Travel: As needed to support ...

New

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Ocala, FL

Remote Application Support Engineer information

See Ocala, FL salary details

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$45

$67

How much do remote application support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote application support engineer in Ocala, FL is $45.11, according to ZipRecruiter salary data. Most workers in this role earn between $35.96 and $52.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Ocala, FL look for? The top searched job categories for Remote Application Support Engineer jobs in Ocala, FL are:
What cities near Ocala, FL are hiring for Remote Application Support Engineer jobs? Cities near Ocala, FL with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you

MSP Support Technician Remote in Florida

Delaney Computer Services, Inc.

Ocala, FL • Remote

Full-time

Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Delaney Computer Services (DCS) is seeking an experienced MSP Support Technician to join our growing team.

This is a fully remote position supporting clients throughout the United States from your home office in Florida. Most of your day will be spent troubleshooting client issues, responding to support requests, working on projects, and helping businesses keep their technology running smoothly.

We are looking for someone with real-world IT experience who can work independently, manage multiple priorities, and take ownership of issues from start to finish. The ideal candidate is comfortable supporting users remotely, troubleshooting complex technical problems, communicating directly with clients, and making informed decisions without requiring constant supervision.

At DCS, no two days are the same.

One day you may be resolving Microsoft 365 issues, troubleshooting network problems, and assisting users remotely. The next, you could be deploying cloud solutions, participating in infrastructure projects, or assisting with server migrations and technology upgrades.

Success in this role requires initiative, accountability, professionalism, and a strong desire to solve problems.

What You'll DoTechnical Support
  • Provide remote support for end users across multiple client environments.
  • Troubleshoot Microsoft 365, Windows, networking, hardware, software, and business application issues.
  • Resolve technical issues efficiently while maintaining excellent customer service.
  • Take ownership of tickets from initial contact through resolution.
Client Support
  • Support clients remotely through phone, email, and remote access tools.
  • Assist users with deployments, upgrades, migrations, and day-to-day technical issues.
  • Work directly with clients in professional business environments.
  • Build strong relationships through exceptional customer service.
Projects & Infrastructure
  • Assist with server, network, and cloud projects.
  • Participate in Microsoft 365 migrations, workstation deployments, and infrastructure upgrades.
  • Install and configure business technology solutions remotely.
  • Document work performed and maintain accurate records.
Proactive Support
  • Monitor client environments and respond to alerts.
  • Perform system maintenance and routine administrative tasks.
  • Identify recurring issues and recommend improvements.
  • Assist in maintaining secure and reliable client environments.

Requirements

  • Strong knowledge of desktops, networking, Microsoft 365, and end-user troubleshooting.
  • Experience working for an MSP preferred.
  • Experience with VoIP, VPNs, Microsoft 365, and remote support tools.
  • Strong customer service and communication skills.
  • Ability to work independently and solve problems in a fast-paced environment.
  • Reliable high-speed internet and dedicated home office.
  • Must reside in Florida.
  • Flexible schedule with availability for some evenings, weekends, and holidays.

Benefits

We offer a competitive benefits package that includes:

  • 401 (k) plan with company match of up to 4%
  • Paid time off
  • Company profit-sharing
  • Company-sponsored dental and vision coverage
  • Optional supplemental life, disability, and accident insurance available through payroll deduction
  • Pet insurance for one eligible cat or dog

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