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Remote Application Support Engineer Jobs in Florida

Job Purpose The Application Security Engineer is responsible for strengthening the security of our ... Support threat modeling, risk assessments, and security architecture reviews for applications.

Product Support Analyst

Jacksonville, FL · On-site +1

$60K - $65K/yr

We are a remote first company with the exception of a few positions being onsite in our designated ... Collaborate closely with software engineers to analyze logs, trace errors, and suggest fixes or ...

... support activities, and ongoing application maintenance efforts. * Support Agile delivery processes and align technical work with sprint, increment, and release priorities. * Contribute to team ...

... support activities, and ongoing application maintenance efforts. * Support Agile delivery processes and align technical work with sprint, increment, and release priorities. * Contribute to team ...

This role follows a hybrid, remote-flexible work model with opportunities for onsite collaboration ... Support LLM training, fine-tuning, and private/on-prem deployment in secure, closed environments ...

Senior AI Application Engineer

Tampa, FL · On-site +1

$120K - $140K/yr

This role follows a hybrid, remote-flexible work model with opportunities for onsite collaboration ... Support LLM training, fine-tuning, and private/on-prem deployment in secure, closed environments ...

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Florida? The most popular types of Application Support Engineer jobs in Florida are:
What job categories do people searching Remote Application Support Engineer jobs in Florida look for? The top searched job categories for Remote Application Support Engineer jobs in Florida are:
What cities in Florida are hiring for Remote Application Support Engineer jobs? Cities in Florida with the most Remote Application Support Engineer job openings:
Infographic showing various Remote Application Support Engineer job openings in Florida as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 60% In-person, and 40% Remote job distribution.

Dedicated Support Engineer (DSE) / Rocky Linux Consultant - 100% REMOTE

Simple Solutions

Jacksonville, FL • On-site, Remote

$75 - $90/hr

Contractor

Posted 26 days ago


Job description

Job Description
Job Title: Dedicated Support Engineer (DSE) / Rocky Linux Consultant
Job Summary:
SME for Architecture in Linux Red Hat
Role: Dedicated Support Engineer - Rocky Linux Infrastructure (Advisory).
Duration: 6 months (8 hours a week)
Experience: Minimum 10-12+ overall years Centos Red Hat "Fedora"
Role Summary
  • Senior Rocky Linux infrastructure advisor providing proactive, strategic guidance
  • Focus on performance, stability, security, and operational excellence
  • Advisory-only role (no hands-on implementation or system administration)

Key Responsibilities
  • Assess Rocky Linux environments and identify optimization opportunities
  • Provide recommendations for compute, storage, and network configurations on Rocky Linux platforms
  • Analyzes the client system and storage performance and suggest Rocky Linux tuning strategies
  • Advise on capacity planning and resource utilization for Rocky Linux systems
  • Recommend operational best practices and incident prevention strategies
  • Guide on automation and workflow optimization in Rocky Linux environments
  • Provide patch management, security hardening, and OS lifecycle planning guidance for Rocky Linux
  • Review documentation and deliver knowledge transfer sessions
  • Prepare written recommendation reports and KPI tracking
  • Participate in regular customer advisory and review sessions

Role Boundaries
  • No hands-on configuration or remediation
  • No system administration or production changes
  • No staff augmentation or 24/7 operational support

Required Skills & Experience
  • Strong hands-on experience with Rocky Linux (mandatory)
  • Enterprise Linux experience (RHEL / CentOS) strongly preferred
  • Solid knowledge of Rocky Linux OS internals and administration concepts
  • Understanding of compute, storage, and networking fundamentals
  • Experience with Linux performance and stability analysis
  • Knowledge of patching, security hardening, and OS lifecycle management on Rocky Linux
  • Ability to produce clear technical recommendations and documentation
  • Strong customer-facing communication and advisory skills
  • Senior-level experience in enterprise infrastructure environments

Preferred
  • Rocky Linux / RHEL certifications (RHCE/RHCSA or equivalent)
  • Experience in consulting or advisory roles