Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Quick apply
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
Quick apply
Make an impact As the Manager, Application Support , you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing ...
San Diego, CA · On-site
... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... The role also involves mentoring developers, managing budgets, and adapting to shifting priorities ...
San Diego, CA · On-site
... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... The role also involves mentoring developers, managing budgets, and adapting to shifting priorities ...
Edinburg, VA · On-site
Supervising, mentoring, and guiding junior developers and analysts • Process improvement ... on application support services • Project management: Leading projects from conception to ...
Edinburg, VA · On-site
Supervising, mentoring, and guiding junior developers and analysts • Process improvement ... on application support services • Project management: Leading projects from conception to ...
Richmond, VA · On-site
Supervising, mentoring, and guiding junior developers and analysts • Process improvement ... on application support services • Project management: Leading projects from conception to ...
Richmond, VA · On-site
Supervising, mentoring, and guiding junior developers and analysts • Process improvement ... on application support services • Project management: Leading projects from conception to ...
Reston, VA · On-site
$109K - $137K/yr
Supervising, mentoring, and guiding junior developers and analysts • Process improvement ... on application support services • Project management: Leading projects from conception to ...
Reston, VA · On-site
$109K - $137K/yr
Supervising, mentoring, and guiding junior developers and analysts • Process improvement ... on application support services • Project management: Leading projects from conception to ...
Montvale, NJ · On-site
Application Support Engineer Location- Edison, NJ/Montvale, NJ Duration- Full Time/ Direct Hire We ... Manage a team of offshore engineers, prioritize incidents and requests to ensure service targets ...
Montvale, NJ · On-site
Application Support Engineer Location- Edison, NJ/Montvale, NJ Duration- Full Time/ Direct Hire We ... Manage a team of offshore engineers, prioritize incidents and requests to ensure service targets ...
Raleigh, NC · On-site
Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...
Raleigh, NC · On-site
Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...
Charlotte, NC · On-site
$65.05/hr
Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration ... Proactively monitor and manage application health and performance. Own incident and problem ...
Charlotte, NC · On-site
$65.05/hr
Production Support Engineer / Application Support Engineer (L2/L3) Location: Charlotte, NC Duration ... Proactively monitor and manage application health and performance. Own incident and problem ...
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Application Support Engineer Duration: 11/04/2016 with possible extension. Location: Highlands ...
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Application Support Engineer Duration: 11/04/2016 with possible extension. Location: Highlands ...
Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...
Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...
We support a broad portfolio of products for our clients with full lifecycle management. Our market ... The Application Support Engineer will play a vital role in ensuring continuous operation and ...
We support a broad portfolio of products for our clients with full lifecycle management. Our market ... The Application Support Engineer will play a vital role in ensuring continuous operation and ...
We are looking for an Application Support Engineer to join a growing organization in Urbandale ... managing multiple priorities across user support, reporting, and system oversight. • Working ...
Quick apply
We are looking for an Application Support Engineer to join a growing organization in Urbandale ... managing multiple priorities across user support, reporting, and system oversight. • Working ...
Key Responsibilities Application Support and Incident Management * Diagnose and resolve complex ... Partner with platform and engineering teams to improve observability, diagnostics, and operational ...
Key Responsibilities Application Support and Incident Management * Diagnose and resolve complex ... Partner with platform and engineering teams to improve observability, diagnostics, and operational ...
... Application Support Engineer. The role involves providing L2 support for critical investment ... Responsibilities : • Production Support • PL-SQL • Unix • ITIL (Incident Management ...
... Application Support Engineer. The role involves providing L2 support for critical investment ... Responsibilities : • Production Support • PL-SQL • Unix • ITIL (Incident Management ...
Flowood, MS · On-site
The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:
Flowood, MS · On-site
The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:
Flowood, MS · On-site
The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:
Flowood, MS · On-site
The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:
Atlanta, GA · On-site
Services Manager Responsibilities Customer Support and Investigation (approximately 50-60% of the ... support engineering, application support, or a similar customer-facing technical role.
Atlanta, GA · On-site
Services Manager Responsibilities Customer Support and Investigation (approximately 50-60% of the ... support engineering, application support, or a similar customer-facing technical role.
Detroit, MI · On-site
... application support under the supervision of the senior engineer Consult skillfully with the team ... engineer Efficiently managing code migration across various environments only to ensure ...
Detroit, MI · On-site
... application support under the supervision of the senior engineer Consult skillfully with the team ... engineer Efficiently managing code migration across various environments only to ensure ...
Pasadena, TX · On-site
Perform operating system and application patch management. * Support software licensing, asset ... DevOps (ADO). m
Pasadena, TX · On-site
Perform operating system and application patch management. * Support software licensing, asset ... DevOps (ADO). m
... management policies • Collaborate with software vendors, developers, and internal teams to ... and user guides • Support application development tasks for issue resolution following ...
... management policies • Collaborate with software vendors, developers, and internal teams to ... and user guides • Support application development tasks for issue resolution following ...
$18.27 - $23.21
0% of jobs
$23.21 - $28.15
2% of jobs
$28.15 - $33.09
6% of jobs
$33.09 - $38.02
13% of jobs
$39.46 is the 25th percentile. Wages below this are outliers.
$38.02 - $42.96
13% of jobs
The median wage is $47.90 / hr.
$42.96 - $47.90
16% of jobs
$47.90 - $52.84
18% of jobs
$55.52 is the 75th percentile. Wages above this are outliers.
$52.84 - $57.78
13% of jobs
$57.78 - $62.72
12% of jobs
$62.72 - $67.66
4% of jobs
$67.66 - $72.60
3% of jobs
$18
$48
$72
| Aspect | Manager Application Support Engineer | Application Support Engineer |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications, leadership experience | Bachelor's degree, technical certifications often preferred |
| Work Environment | Team leadership, client communication, strategic planning | Technical troubleshooting, user support, system monitoring |
| Employer & Industry Usage | IT departments, software companies, enterprise environments | IT support teams, software vendors, tech companies |
| Search & Comparison Intent | Understanding managerial roles in application support | Technical support roles, troubleshooting skills |
The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

Full-time
Posted 29 days ago
6.6
Based on 16 frontline employees who took The Breakroom Quiz
113th of 216 rated facilities management
As the Manager, Application Support, you will lead the delivery of high-quality support across critical multifamily property management applications. You’ll oversee a team managing day-to-day support operations, serve as a key escalation point, and drive improvements across a portfolio of 170+ properties.
• Lead, mentor, and develop a team of 3+ support professionals
• Manage ServiceNow ticket operations including intake, triage, escalation, and resolution
• Establish SLAs, workflows, and reporting to ensure efficient support delivery
• Analyze ticket trends and drive root-cause resolution
• Serve as the escalation point and subject matter expert for Yardi platforms and integrations
• Oversee user access, system configuration, and ongoing application support
• Partner with vendors and internal stakeholders to resolve issues and implement enhancements
• Lead application onboarding/offboarding for property transitions
• Support release management, testing, and new system integrations
• Maintain documentation, reporting, and communication with leadership
What you should bring• 5+ years of experience in application support or IT operations
• 2+ years of people management experience
• Strong experience with ServiceNow (ticketing, workflows, reporting)
• Expertise with Yardi platforms (Voyager, CRM IQ, RentCafe, etc.)
• Experience with user access management and system administration
• Knowledge of property management operations
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Bachelor’s degree or equivalent experience
Preferred:
• Experience with release management, UAT, or integrations
• ITIL or ServiceNow certifications
• Experience supporting large property portfolios
What you can be a part ofYou’ll work closely with Technology leadership, operations, and vendors to ensure seamless application performance across a growing portfolio. This role plays a key part in scaling support operations, improving processes, and enhancing the overall technology experience for the organization.
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Real estate
201 - 500 Employees
Salt Lake City, UT, US
1991