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Manager Application Support Engineer Jobs (NOW HIRING)

Calpine

Manager Application Support

San Diego, CA · On-site

... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... The role also involves mentoring developers, managing budgets, and adapting to shifting priorities ...

Calpine

Manager Application Support

San Diego, CA · On-site

... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... The role also involves mentoring developers, managing budgets, and adapting to shifting priorities ...

STI

Application Support Engineer

Raleigh, NC · On-site

Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...

CINC Systems

Staff Application Support Engineer

Staff Application Support Engineer Location: Global Remote-first (hybrid optional) Employment Type ... You will design and evolve incident management workflows, alerting, knowledge systems, and AI ...

Tower Loan

Application Support Engineer

Flowood, MS · On-site

The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:

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How much do manager application support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for manager application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

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Manager Application Support Engineer jobs near you
Application Support Engineer

Application Support Engineer

1872 Consulting

Chicago, IL

Other

Posted 21 days ago

Job description

Application Support Engineer

The Application Support Engineer manages desktop and web-based application software solutions typically purchased from third party vendors. They will work directly with the business owners from various administrative departments and provide application analysis, implementation, configuration, administration, troubleshooting and support services as the primary technical point of contact internally, engaging vendor technical support as needed. This position is responsible for maintaining accurate technical documentation, managing application upgrade processes including testing, scheduling and implementation on a regular basis.

Responsibilities
  • Manage processes to upgrade and maintain assigned systems. Work with vendors to resolve issues that cannot be readily addressed using in-house resources.
  • Draft and submit technical specifications and diagrams that document existing systems or outlines the build of prospective systems.
  • In conjunction with other technology teams, establish and maintain an appropriate test environment and execute appropriate application test plans for assigned applications.
  • Define packaging requirements for desktop applications, when necessary, and prepare applications for installation into the production environment using Firm standard tools and methodologies.
  • Research new applications and/or application features both independently and by management request. Formulate recommendations and implementation plans.
  • Resolve end user issues as escalated by the Service Desk, including working with software vendors' technical support to resolve complex problems.
  • Provide After Hours On Call Support. Work as needed during monthly maintenance windows.
  • Using a variety of means, maintain a high level of current awareness of new technologies and technology trends associated assigned applications and areas of discipline.
  • Develop and maintain application documentation, including, but not limited to, Configuration Guides, Application Design Guides, Frequently Asked Questions list, Knowledge Base articles; provide consultation to the training team on associated end-user documentation.
  • Perform other duties or special projects as required.
Requirements
  • 3+ years of experience maintaining and supporting Windows 10 desktop environments and web-based (client/server or SaaS) applications.
  • Previous experience in software evaluation, implementation, integration, testing and deployment.
  • Previous experience breaking down business processes into technology requirements.
  • Experience with Microsoft Office Applications including third-party add-ins
Nice To Haves
  • Experience with Windows Server 2008 and IIS administration (2012 R2 and higher)
  • Experience with IT task and report automation using tools such as PowerShell scripts
  • Ability to write SQL statements with some complexity
  • Experience with cloud services
1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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