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Manager Application Support Engineer Jobs (NOW HIRING)

Calpine

Manager Application Support

San Diego, CA · On-site

... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... The role also involves mentoring developers, managing budgets, and adapting to shifting priorities ...

Calpine

Manager Application Support

San Diego, CA · On-site

... Application Support will lead a team of 10-15 software developers, including leads, seniors, and ... The role also involves mentoring developers, managing budgets, and adapting to shifting priorities ...

Snap-on Inc

Manager, Application Support

Richfield, OH · On-site

... servers, application servers, source code management, project planning and time tracking support ... Bachelor's degree in Computer Science or Computer Engineering or equivalent work experience, post ...

Stem Xpert

Application Support Engineer

Wichita, KS

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to ... Configure test, and verify Apriso's Global Process Manager (Apriso's configuration management tool ...

Alkami Technology

Application Support Engineer

$70K - $88K/yr

This role applies professional expertise in application support, manages escalations, and ensures effective client communication throughout the issue lifecycle. Application Support Engineers at this ...

Global-e

Application Support Engineer

Atlanta, GA · On-site +1

Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ... Understanding of application support methodologies and incident management processes * Familiarity ...

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How much do manager application support engineer jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for manager application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.
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Manager Application Support Engineer jobs near you
Infographic showing various Manager Application Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Manager, Application Support

Salt Lake City, UT • On-site

Bridge Property Management
Real Estate • 201 - 500 employees

7.3

Company rating: 7.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

101st of 256 rated facilities management

People enjoy working here

Good employer

Respectful managers

Learn more about Bridge Property Managementexternal

Full-time

Re-posted 11 days ago

Job description

Make an impact
As the Manager, Application Support, you will lead the delivery of high-quality support across critical multifamily property management applications. You'll oversee a team managing day-to-day support operations, serve as a key escalation point, and drive improvements across a portfolio of 170+ properties.
• Lead, mentor, and develop a team of 3+ support professionals
• Manage ServiceNow ticket operations including intake, triage, escalation, and resolution
• Establish SLAs, workflows, and reporting to ensure efficient support delivery
• Analyze ticket trends and drive root-cause resolution
• Serve as the escalation point and subject matter expert for Yardi platforms and integrations
• Oversee user access, system configuration, and ongoing application support
• Partner with vendors and internal stakeholders to resolve issues and implement enhancements
• Lead application onboarding/offboarding for property transitions
• Support release management, testing, and new system integrations
• Maintain documentation, reporting, and communication with leadership
What you should bring
• 5+ years of experience in application support or IT operations
• 2+ years of people management experience
• Strong experience with ServiceNow (ticketing, workflows, reporting)
• Expertise with Yardi platforms (Voyager, CRM IQ, RentCafe, etc.)
• Experience with user access management and system administration
• Knowledge of property management operations
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Bachelor's degree or equivalent experience
Preferred:
• Experience with release management, UAT, or integrations
• ITIL or ServiceNow certifications
• Experience supporting large property portfolios
What you can be a part of
You'll work closely with Technology leadership, operations, and vendors to ensure seamless application performance across a growing portfolio. This role plays a key part in scaling support operations, improving processes, and enhancing the overall technology experience for the organization.
JOB CODE: 1000824

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