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Manager Application Support Engineer Jobs (NOW HIRING)

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to ... Participating in incident management, problem management, and service request fulfillment processes

DTCC

Application Support Engineer

Tampa, FL · On-site

The Application Support Engineering role specializes in maintaining and providing technical support ... managers. Industry owned and governed, the firm innovates purposefully, simplifying the ...

Concept Plus

Application Support Engineer

About the role Concept Plus is seeking an Application Support Engineer to be responsible for ... Maintain project management tool (JIRA) * Ability to work productively in a team environment and ...

Atrium

Senior Application Support Engineer

Boston, MA

$120K - $145K/yr

Our client is seeking a Senior Application Support Engineer to support and maintain enterprise SaaS ... Manage incidents, escalations, and root cause analysis. * Support user access, platform ...

Cresta

Application Support Engineer

OR · On-site +1

We are seeking a highly motivated and technically proficient Application Support Engineer to join ... Knowledge Management: Create and maintain comprehensive documentation, FAQs, and knowledge base ...

OnLogic

Application Support Engineer

South Burlington, VT · On-site

$60K - $70K/yr

Triaging and resolving incoming support requests related to our ERP, CRM, or eCommerce site ... Made up of software developers, infrastructure and security experts, systems and network engineers ...

ACA Group

Application Support Engineer

Medford, OR · Hybrid

Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology ... This role is integral to the daily operations of our technology support team, with a specific focus ...

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How much do manager application support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for manager application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

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Manager Application Support Engineer jobs near you
Lead Application Support Engineer

Lead Application Support Engineer

ClearlyAgile

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Lead Application Support Engineer
Location: Remote
Overview
We are seeking a Lead Application Support Engineer to oversee the operational support and continuous improvement of our Corporate Service applications. This position serves as a hands-on second level of support, handling escalations from the Help Desk and ensuring stability, security, and performance of key business systems.
In addition, this position will be responsible for directing a small, distributed team - one Support Engineer (London) and one nearshore/local Support Engineer - to ensure timely, high-quality support delivery.
Key Responsibilities
Team Leadership
  • Oversee and mentor a team of support engineers (London & nearshore/local)
  • Manage daily workload and assignments, ensuring timely and accurate ticket resolution and project process.
  • Develop and promote best practices in troubleshooting, documentation, and communication

Application Support & Operations
  • Manage and coordinate the lifecycle of application patching, version upgrades, and routine maintenance for both custom and vendor applications, including creating status reports, developing schedules for deliverables, deployment of fixes and communications
  • Provide 2nd-level support for Legal and Corporate Service applications
  • Handle escalations from the Help Desk and direct requests from end users
  • Diagnose and resolve bugs, escalating to development teams when necessary
  • Monitor system automated tests and health checks and create action plans for any issues
  • Ensure system stability, performance optimization, and data integrity

Technical Responsibilities
  • Perform scheduled maintenance tasks and operations to keep applications running smoothly
  • Support and troubleshoot web applications, web servers, and database connectivity
  • Understand how web servers and databases interact across client/server environments
  • Manage group-based security and user access controls
  • Support process improvements and contribute to automation initiatives

Continuous Improvement
  • Analyze incident trends and identify opportunities for improvement and incident prevention
  • Document standard operating procedures, best practices, and known error resolutions
  • Recommend improvements to application lifecycle management and support models

Qualifications & Skills
  • 5+ years of experience in application support, system administration, or IT operations
  • Strong background supporting web applications and Microsoft server technologies
  • Understanding of client/server architectures, web servers and database systems (SQL Server or similar)
  • Knowledge of HTTP/HTTPS, SSO, SSL/TLS, and group-based security models
  • Experience in patching and upgrading applications
  • Familiarity with legal systems or corporate service applications is a plus
  • Proven ability to lead small teams and manage workloads effectively
  • Knowledge of incident, change, and problem management frameworks (ITIL certification a plus)
  • Excellent communication, problem-solving, and documentation skills
  • Experience working remotely with distributed or global teams

Benefits
ABOUT THE COMPANY
ClearlyAgile is one of the fastest growing Agile companies in the Tampa Bay area. We foster career growth and are focused on having fun while delivering quality products and services to our clients. With Unlimited Paid Time Off; 10 paid holidays; Medical, Vision and Dental benefits that start on your first day; Share Apprecition Rights; 401(k); paid training certifications; and very competitive compensation plans, ClearlyAgile strives to listen to and invest in its most important asset...its people.
Our Mission: Transform our customer's businesses using Agile methodologies and principles to help them succeed in a flexible, collaborative, self-organizing and fast-paced environment.
Our Values: We hire and reward based on our core values.
    • Show Your Passion - Have passion for what you do. Be an active learner with a commitment to grow. Attend and participate in events!
    • Be a Champion of Agile - Spread the word. Back it up with examples, case studies, and data points. Lead by example.
    • Teamwork - Be cooperative and collaborative while maintaining a team-first mindset.
    • Customer-centric - Always focus on the client and their customers. See the world from their perspectives.
    • Quality - Maintain a sense of pride in the quality of your work and the collective work of the team.
    • Be a Leader - Empower yourself to make decisions and don't be paralyzed by fear of failure.

We are an equal opportunity employer and committed to a diverse workforce.
To learn more about us visit our website at www.clearlyagile.com.

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