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Manager Application Support Engineer Jobs (NOW HIRING)

The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:

Key Responsibilities Application Support and Incident Management * Diagnose and resolve complex ... Partner with platform and engineering teams to improve observability, diagnostics, and operational ...

The Application Support Engineer will serve as a critical interface between our customers and the ... Independently manage and resolve platform and product issues for customers, addressing challenges ...

Application Support Engineer

Los Angeles, CA ยท Remote

$110K - $130K/yr

The Application Support Engineer will serve as a critical interface between our customers and the ... Independently manage and resolve platform and product issues for customers, addressing challenges ...

The Application Support Engineer maintains and oversees enterprise-level software applications to ... Familiarity with certificate management and security protocols. Education and Experience:

We are looking for an Application Support Engineer to join our team in Pennsylvania on a contract ... management activities, issue trend analysis, and initiatives aimed at improving stability and ...

We are looking for an Application Support Engineer to join a collaborative healthcare integration team in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards ...

Summary/Objective The Application Support Engineer serves as a tier 2 technical resource for ODW Logistics' Transportation Management System (TMS). This role investigates and resolves production ...

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Manager Application Support Engineer information

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How much do manager application support engineer jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for manager application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

More about Manager Application Support Engineer jobs
What cities are hiring for Manager Application Support Engineer jobs? Cities with the most Manager Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
What states have the most Manager Application Support Engineer jobs? States with the most job openings for Manager Application Support Engineer jobs include:
Infographic showing various Manager Application Support Engineer job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

Towerloan

Flowood, MS โ€ข On-site

Full-time

Posted 16 days ago


Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

The Application Support Engineer maintains and oversees enterprise-level software applications to ensure performance, availability, and reliability across the company. This role involves providing technical troubleshooting, system integration, and user support, while serving as a liaison between IT, vendors, and business teams.

  • Provide support for core business applications, ensuring high availability, performance, and timely resolution of issues.
  • Analyze, diagnose, and resolve application incidents and problems by identifying root causes and implementing long-term solutions.
  • Act as a subject matter expert (SME) for supported applications and provide hands-on technical assistance to technical and non-technical stakeholders.
  • Collaborate with development, infrastructure, helpdesk, and vendor teams to implement application enhancements, upgrades, and patches.
  • Monitor application performance and availability.
  • Create and maintain documentation, including knowledge base articles, Standard Operating Procedures (SOPs), support runbooks, and system configurations.
  • Assist with deployment activities, change control, and release management processes.
  • Support incident response activities and participate in post-incident reviews to ensure continuous improvement.
  • Identify and implement automation opportunities to streamline support processes.
  • Provide user training and support during onboarding, upgrades, or application transitions.
  • Perform all other duties as assigned.

Required Skills/Abilities:

  • Highest level of integrity, honesty, and ethical behavior when handling sensitive and confidential information.
  • Excellent problem-solving and documentation skills, with the ability to work independently and collaboratively across teams.
  • Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Jet Addon, etc.) and SharePoint Administration, including Litigation Hold tools.
  • Strong knowledge of enterprise application environments, including web-based and client/server architectures.
  • Experience supporting and troubleshooting IIS & SQL-based systems (SQL Server).
  • Familiarity with ITIL-based support processes and ticketing systems (InvGate, Jira).
  • Solid understanding of Windows Server, IIS, Active Directory, and integrations.
  • Proficiency in Endpoint Management tools such as ManageEngine Endpoint Central and Intune.
  • Strong knowledge of email flow troubleshooting within Microsoft 365 environments.
  • Familiarity with certificate management and security protocols.

Education and Experience:

  • Bachelor's degree in computer science, IT, or a related field, or equivalent on-the-job experience with a minimum of 5 years in application support required.
  • Experience in financial services or other highly regulated industries preferred.
  • Hands-on experience managing Windows Update processes and IIS (Internet Information Services).
  • Familiarity with scripting languages such as PowerShell, Python, or Bash preferred.
  • Experience working with third-party vendors for application support and maintenance preferred.
  • Understanding of security best practices, compliance requirements (HIPAA, PCI-DSS, NIST, etc.), and data protection principles preferred.

Physical Requirements:

  • Stand, walk, and/or sit for eight (8) hours a day
  • Communicate effectively, verbally, written, in person, via telephone, or electronically.
  • Lift and maneuver up to 20 lbs.

The above description outlines the most significant job functions performed, but may include other similar functions or assignments not explicitly mentioned.