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Manager Application Support Engineer Jobs in Crystal Lake, IL

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support ... Application Insights, Elastic Log Analytics) * Manage and prioritize support queues based on ...

Accertify is looking for an Application Support Specialist to join our team to assist our customers and manage their exposure to online credit card fraud. Accertify provides eCommerce merchants with ...

You'll help property managers succeed with our AI platform while also driving continuous ... in application materials based on available information. These tools assist our recruitment team ...

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

Job Title: Senior Support Engineer Industry: Information Technology / Professional Services ... Manage the full lifecycle of endpoint devices, including deployment, configuration, maintenance ...

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... Experience & Technical Skills: 5-10 years of industry-specific experience in project management ...

Sales Support Engineer

Libertyville, IL · On-site

$15.91 - $43.27/hr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... Experience & Technical Skills: 5-10 years of industry-specific experience in project management ...

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... Experience & Technical Skills: 5-10 years of industry-specific experience in project management ...

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... Experience & Technical Skills: 5-10 years of industry-specific experience in project management ...

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... Experience & Technical Skills: 5-10 years of industry-specific experience in project management ...

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Manager Application Support Engineer information

See Crystal Lake, IL salary details

$17

$47

$70

How much do manager application support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for manager application support engineer in Crystal Lake, IL is $47.07, according to ZipRecruiter salary data. Most workers in this role earn between $37.55 and $55.00 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What cities near Crystal Lake, IL are hiring for Manager Application Support Engineer jobs?

Cities near Crystal Lake, IL with the most Manager Application Support Engineer job openings:

Infographic showing various Manager Application Support Engineer job openings in Crystal Lake, IL as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $97,899 per year, or $47.1 per hour.

AS400 Synon Application support Engineer

Tata Consultancy Services

Schaumburg, IL • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

173rd of 224 rated it services


Job description

Job Summary:
Tata Consultancy Services is seeking an AS400 Synon Application Support Engineer. The role involves providing L2/L3 production support for AS400-based applications, performing incident analysis, and collaborating with cross-functional teams to ensure system stability and adherence to change management processes.
Responsibilities:
• Provide L2/L3 production support for AS400-based applications.
• Perform incident analysis, root cause identification, and resolution.
• Work on bug fixes, minor enhancements, and code deployments
• Monitor batch jobs, interfaces, and system performance.
• Support data corrections and production issue troubleshooting.
• Collaborate with cross-functional teams (business, QA, DevOps)
• Ensure adherence to change management and release processes.
• Handle on-call support and critical production issues
• Maintain documentation, knowledge base, and support runbooks.
• Participate in continuous improvement and system stability initiatives
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• Strong hands-on experience in COBOL, RPG (RPG III / RPG IV), CLLE
• DB2/400 (DB2400)
• SQL Programming
• SYNON / CA 2E
• Query/400
• Deep knowledge of AS400 (IBM iSeries) architecture and environment
• Experience in application maintenance and production support
• Strong understanding of job scheduling, batch processing, job queues
• Spool files, debugging, system logs.
• Experience with Change Management tools (preferred: ALDON)
• Good knowledge of FTP processes and protocols for file transfer
• Strong debugging and performance tuning capabilities in legacy systems
Preferred:
• Experience working in RxClaim / PBM (Pharmacy Benefit Management) domain.
• Familiarity with healthcare systems and claims processing
• Exposure to incident/problem management tools (ServiceNow, Remedy, etc.)
• Knowledge of modernization approaches (Mainframe/AS400 to Cloud) is a plus.
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US