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Manager Application Support Engineer Jobs in Missouri

Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve ... Application Insights preferred. * Familiarity with ITSM/ITIL processes, Incident Management ...

We are looking for Desktop Support Engineer who will be a team member and individual contributor ... Proficient in managing OS image patching, software updates, and application deployments. Should ...

Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities ... in application materials based on available information. These tools assist our recruitment team ...

Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities ... in application materials based on available information. These tools assist our recruitment team ...

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Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What are the most commonly searched types of Application Support Engineer jobs in Missouri?

The most popular types of Application Support Engineer jobs in Missouri are:

What are popular job titles related to Manager Application Support Engineer jobs in Missouri?

For Manager Application Support Engineer jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Manager Application Support Engineer jobs in Missouri look for?

The top searched job categories for Manager Application Support Engineer jobs in Missouri are:

L2 Application Support Engineer - WebSphere Commerce Suite

VeridianTech

Springfield, MO • On-site

Other

Re-posted 28 days ago


Job description

This is Pushpendra from Veridian Tech Solutions Inc. We have urgent opening with one of our clients, kindly check below about job description and reply with your resume along with contact details.

Title- L2 Application Support Engineer - WebSphere Commerce Suite

Location- Springfield, MO

Onsite from day 1st

Full Time

Job Description

We are seeking an experienced L2 Application Support Engineer to provide operational support for our mission-critical WebSphere Commerce Suite (WCS) 8.x e-commerce platform. This role requires strong troubleshooting skills, proactive monitoring and incident response capabilities to ensure optimal performance and availability of our online commerce systems.

Technical Skills:

  • 3-5 years of experience in application support or technical support roles
  • 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms
  • Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills
  • Basic knowledge of Linux/Unix systems and command line operations
  • Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers)
  • Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions

Application Support Experience:

  • Proven experience troubleshooting e-commerce application issues including but not limited to:
    • Order processing and payment gateway failures
    • Shopping cart and session management problems
    • Product catalog and inventory synchronization issues
    • Cache invalidation and performance optimization
  • Experience with scheduled job monitoring and batch process management
  • Knowledge of feed file processing and data integration workflows
  • Understanding of multi-tier application architectures and component interactions

Operational Skills:

  • Experience with incident response and issue resolution
  • Knowledge of ITIL processes including incident, problem, and change management
  • Ability to work in 24x7 shift-based support environment
  • Experience with escalation procedures and vendor support coordination

Regards
Pushpendra Singh