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30 Veridiantech Jobs Hiring Near You

VeridianTech

Teamcenter Senior Admin

Milford, OH · On-site

$74K - $101K/yr

Hi, Job Title: - Teamcenter Senior Admin Location: - Milford, OH full-time/Permanent job Must Have Technical/Functional Skills Must have Teamcenter Admin Experience covering below aspects

VeridianTech

Python Automation Developer (Onsite)

Seattle, WA · On-site

$57.25 - $78.75/hr

Hi, Job Title: - Python Automation Developer Location: - Renton, WA / Everett, WA Full-time/permanent Must Have Technical/Functional Skills Technical Skills: 1. Core python skills covering: Variables ...

VeridianTech

Full Stack Java + AI & GenAI

Phoenix, AZ · On-site

$52.25 - $67.25/hr

Full Stack Java + AI Location-Phoenix, AZ Job Type--C2C Full Stack Architecture & Development: Design, build, and maintain scalable, secure, and robust enterprise applications using Java and Spring ...

VeridianTech

Scrum Master / Project Manager

Jersey City, NJ · On-site

$53.75 - $71.75/hr

* 5+ years of experience as a Technology Program Manager, Scrum Master, or Agile Delivery Lead. * Strong experience leading large-scale Agile technology delivery programs. * Experience supporting ...

VeridianTech

Java Tech Lead

Pittsburgh, PA · On-site

Must Have Technical/Functional Skills: * Core Languages: Deep expertise in Java (often Java 11/17/21+ depending on the organization). * Frameworks: Extensive experience with the Spring ecosystem ...

VeridianTech

Zscaler Consultant

Atlanta, GA · On-site

Hi, Job Title; - Zscaler engineer Location: - Atlanta, GA (onsite) Full-time/permanent job Must Have Technical/Functional Skills Experiences in Log tickets for unexpected errors as they may be ...

VeridianTech

Principal Data Architect

Manhattan, NY · On-site

* Principal Data Architect - REMOTE * Remote but must be local to EST or CST - Must work EST hours * * Experience with systems that produce data * Experience Architecting data where it's born

VeridianTech

Senior ALM Tool Support Engineer

Detroit, MI · On-site

$95K - $130K/yr

Senior ALM Tool Support Engineer (Lead/SME) Detroit, MI (Onsite) Contract Role Summary Responsible for end-to-end support, administration, governance, and optimization of ALM platforms including ...

VeridianTech

AI Architect

Jersey City, NJ · On-site

$65.75 - $86.75/hr

AI Architect Core Technical Skills Must Have: Google Cloud Platform Generative AI LLMs Agentic AI Multi-Agent / A2A Systems Complex Chatbots / Conversational AI RAG Knowledge Graphs Machine Learning ...

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Bilingual Monitoring Agent (Portuguese)

VeridianTech

Cincinnati, OH • On-site

Other

Re-posted 18 days ago

Job description

Hi,
We have an urgent Full-time/Permanent job opening as a Bilingual Monitoring Agent (Portuguese) in the Cinciannati, OH 45254 location. if anyone interested please call me and share your updated resume.

Position: Bilingual Monitoring Agent (Portuguese)

Location: Milford, OH (Onsite)

Duration: FTE/ Direct Hire

Job Description:

The Monitoring Agent is responsible for managing digital media assets through structured, workflow based operational processes. This role ensures the accuracy, quality, and timely delivery of content across client platforms, while actively collaborating with internal teams, network partners, and external vendors to resolve issues and maintain service excellence.

  • Department Hours: 8am - 1am (7 days a week)
  • Must be flexible in shift

Key Responsibilities

  • Media Content Operations & Quality Assurance
  • Manage and maintain media content across multiple workflow-driven operational systems.
  • Monitor, reconcile, and perform quality assurance checks on assets to ensure accuracy and completeness.
  • Utilize client-specific tools and platforms to update, correct, or enhance media content as required.
  • Investigate and resolve cases or tickets related to media assets across customer platforms.
  • Cross Functional Communication & Issue Management
  • Communicate effectively-both verbally and in writing-with clients, internal stakeholders, and network partners.
  • Triage operational and technical issues, coordinating with cross-functional teams for escalation, mitigation, or troubleshooting.
  • Provide timely escalation and detailed communication for critical issues, maintaining end to end ownership of tracking and reporting.
  • Offer actionable solutions and fixes for identified issues.
  • Performance, Productivity & Quality Metrics

Meet productivity metrics stipulated in the contract, including:

  • Daily volume thresholds (e.g., airings, tickets, media assets)
  • ASR (Average Speed of Response)
  • TIE (Time to Identify and Escalate)
  • MTTR (Mean Time to Resolve)
  • Maintain adherence to quality standards and customer satisfaction (CSAT) requirements.
  • Deliver an excellent customer experience with clarity, precision, and professionalism in all communications.
  • Tools, Testing & Continuous Improvement
  • Participate in testing and validating new tools, workflows, and dashboards.
  • Maintain active awareness of multiple simultaneous case tickets, ensuring timely, accurate responses and a high attention to detail.
  • Apply rule-based, analytical, and experience-driven decision-making to operations and issue resolution.
Thanks
Arvind

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