ZipRecruiter

Log In

1

Senior Application Support Engineer Jobs (NOW HIRING)

Atrium

Senior Application Support Engineer

Boston, MA · On-site

$120K - $145K/yr

Our client is seeking a Senior Application Support Engineer to support and maintain enterprise SaaS applications, with a primary focus on Workday. This role will handle production support ...

DHL

Sr Application Support Engineer

Westerville, OH · On-site

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

New

DPDHL

Sr Application Support Engineer

Westerville, OH · Hybrid

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

New

Alkami Technology

Sr. Application Support Engineer

$80K - $100K/yr

Alkami is hiring a Senior Application Support Engineer that has ticket management and customer facing experience. This position will be responsible for researching and resolving application issues ...

Alkami Technology

Sr. Application Support Engineer

OR · Remote

$80K - $100K/yr

Alkami is hiring a Senior Application Support Engineer that has ticket management and customer facing experience. This position will be responsible for researching and resolving application issues ...

next page

Showing results 1-20

People also search for

All JobsApplication Support Engineer JobsSenior Application Support Engineer Jobs

Senior Application Support Engineer information

See salary details

$69.5K

$129K

$183K

How much do senior application support engineer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for senior application support engineer in the United States is $128,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,000.00 and $144,500.00 per year, depending on experience, location, and employer.

How does a Senior Application Support Engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a Senior Application Support Engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a Senior Application Support Engineer, and why are they important?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

More about Senior Application Support Engineer jobs
What cities are hiring for Senior Application Support Engineer jobs? Cities with the most Senior Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
What states have the most Senior Application Support Engineer jobs? States with the most job openings for Senior Application Support Engineer jobs include:
What job categories do people searching Senior Application Support Engineer jobs look for? The top searched job categories for Senior Application Support Engineer jobs are:
Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 3% Part Time, and 17% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $128,999 per year, or $62 per hour.
Senior Application Support Engineer

Senior Application Support Engineer

Atrium

Boston, MA • On-site

$120K - $145K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

185th of 867 rated healthcare providers

Job description

Client Overview:
Our client is a leading global financial services organization known for innovation, collaboration, and operational excellence. They are looking to expand their team by bringing on a Senior Application Support Engineer.
Salary/Hourly Rate:
$120k - $145k Annually
Position Overview:
Our client is seeking a Senior Application Support Engineer to support and maintain enterprise SaaS applications, with a primary focus on Workday. This role will handle production support, troubleshooting, integrations, incident management, and system improvements across business-critical applications.
Responsibilities of the Senior Application Support Engineer:
  • Support enterprise applications, integrations, and production environments.
  • Troubleshoot application, integration, and data issues.
  • Manage incidents, escalations, and root cause analysis.
  • Support user access, platform administration, and system maintenance.
  • Partner with internal teams and vendors to resolve issues and improve processes.
  • Maintain documentation and support procedures.
  • Assist with upgrades, releases, and operational improvements.
Required Experience/Skills fro the Senior Application Support Engineer:
  • 5+ years of application or production support experience.
  • Strong experience supporting Workday Financials and/or HCM.
  • Experience with Workday integrations, EIBs, reporting, and scheduled jobs.
  • Strong troubleshooting and incident management skills.
  • Experience working cross-functionally in fast-paced environments.
  • Excellent communication and organizational skills.
Preferred Experience/Skills for the Senior Application Support Engineer:
  • Salesforce support or administration experience.
  • ITIL knowledge.
  • Experience with SQL, scripting, BI tools, or AWS.
  • Workday Studio or Workday certifications.
  • Financial services industry experience.
Benefits:
  • Competitive benefits package.
  • Medical, dental, and vision.
  • 401(K).
  • PTO and more.
About Atrium: What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 391925

What Atrium Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Atrium Health logo

About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

View All Atrium Health Jobs

Apply