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Senior Application Support Engineer Jobs in Texas

HedgeServ

Sr. Application Support Engineer

Dallas, TX · On-site

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

HedgeServ

Sr. Application Support Engineer

Dallas, TX · Hybrid

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

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All JobsApplication Support Engineer JobsSenior Application Support Engineer JobsSenior Application Support Engineer Jobs in Texas

Senior Application Support Engineer information

See Texas salary details

$64.8K

$120.2K

$170.5K

How much do senior application support engineer jobs pay per year?

As of Jul 29, 2026, the average yearly pay for senior application support engineer in Texas is $120,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,600.00 and $134,600.00 per year, depending on experience, location, and employer.

How does a Senior Application Support Engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a Senior Application Support Engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What does a senior application engineer do?

A senior application support engineer is responsible for maintaining, troubleshooting, and optimizing software applications to ensure their reliable operation. They analyze issues, implement solutions, and often collaborate with development teams, using tools like monitoring software and scripting skills. This role typically requires strong technical knowledge, problem-solving abilities, and experience with application environments and support processes.

What are the key skills and qualifications needed to thrive as a Senior Application Support Engineer, and why are they important?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What tech jobs pay 400,000 a year?

Senior Application Support Engineers with extensive experience, specialized skills in troubleshooting, and knowledge of enterprise systems can reach or exceed a $400,000 annual salary, especially in high-demand industries or companies. Such roles often require advanced certifications, strong problem-solving abilities, and sometimes involve working in high-pressure environments or on critical systems.

What engineer makes $500,000 a year?

Senior Application Support Engineers typically do not earn $500,000 annually; such high salaries are more common in executive or specialized roles like software architects, senior developers, or engineering managers with extensive experience, advanced skills, and often stock options or bonuses. Compensation at this level usually involves a combination of base salary, bonuses, and equity, especially in large tech companies or startups.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to users and resolves complex issues related to software applications or systems. They often troubleshoot problems, collaborate with development teams, and may document solutions or improve support processes, using tools like ticketing systems and monitoring software.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Texas? The most popular types of Application Support Engineer jobs in Texas are:
What are popular job titles related to Senior Application Support Engineer jobs in Texas? For Senior Application Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Senior Application Support Engineer jobs in Texas look for? The top searched job categories for Senior Application Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Application Support Engineer jobs? Cities in Texas with the most Senior Application Support Engineer job openings:
Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $120,182 per year, or $57.8 per hour.

Sr. Application Support Engineer

HedgeServ

Dallas, TX • On-site

Full-time

Re-posted 25 days ago

Job description

At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers - across private equity, private credit, endowments, hedge funds and more - to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We're a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values - Relationships, Support, Innovation, and Expertise - create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We've been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We've earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
This role will be hybrid in Dallas, TX or Raleigh, NC. Visa sponsorship will not be offered at this time.
Job Description
The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core application platforms. The engineer will triage, analyze, and resolve production issues, working closely with end-users, brokers, operations, development, and infrastructure teams. A deep understanding of FIX protocol, trading systems, and financial products is essential.
Role Responsibilities
  • Incident manager during critical production events, ensuring timely communication, documentation and resolution.
  • Coordinate with counterparties, brokers, traders, portfolio managers, risk teams and general end-users.
  • Support enterprise components and proprietary applications.
  • Support application running in an AWS cloud environment.
  • Monitor, troubleshoot, and resolve issues across FIX sessions, order routing, trade capture, downstream processing and real-time components.
  • Perform real-time analysis of latency-related events.
  • Address user tickets on entitlement, configuration changes, and workflow enhancements.
  • Analyze recurring issues to identify root causes and opportunities for automation and process improvement.
  • Partner with development to reproduce, escalate, and drive fixes for bugs and defects.
  • Analyze infrastructure issues and requests, propose solutions, and collaborate with IT teams.
  • Serve as an SME and escalation point for support engineers and cross-functional teams.
  • 24/7 Follow the Sun support model, including Holiday coverage and weekend rotation.

Pre-Requisite Knowledge, Skills, and Experience
  • Bachelor's Degree with a Technical focus or equivalent certifications.
  • Minimum 10 years of App Support experience in FinTech.
  • Minimum 5 years of experience supporting applications running in AWS and Kubernetes.
  • Strong proficiency with Linux, shell scripting, SQL, Python and log analysis.
  • Experience with ELK and APM or an alternative log aggregation and analytics tools.
  • Expert understanding of FIX Protocol (4.x), session management, and trade lifecycle.
  • Experience supporting FIX engine with Electronic Trading, Order Management system and straight-through processing (STP).
  • Experience supporting QuickFIX implementation.
  • Experience in supporting multi-asset class OMS order and trade flows such as Charles River, Enfusion, Blackrock Aladdin or Bloomberg EMSX.
  • Experience in hedge fund, asset management, or electronic trading environments.
  • Strong analytical and problem-solving skills and the ability to break an issue into its constituent parts and understand how these parts relate to each other.

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