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Senior Application Support Engineer Jobs in Texas

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

As a Lead Application Support Engineer - ServiceNow , you will be a key technical member of the ServiceNow Application Operations team, serving as the sixth team member supporting DTCC's enterprise ...

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

As a Lead Application Support Engineer - ServiceNow , you will be a key technical member of the ServiceNow Application Operations team, serving as the sixth team member supporting DTCC's enterprise ...

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

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All JobsApplication Support Engineer JobsSenior Application Support Engineer JobsSenior Application Support Engineer Jobs in Texas

Senior Application Support Engineer information

See Texas salary details

$64.8K

$120.2K

$170.5K

How much do senior application support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior application support engineer in Texas is $120,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,600.00 and $134,600.00 per year, depending on experience, location, and employer.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Texas? The most popular types of Application Support Engineer jobs in Texas are:
What are popular job titles related to Senior Application Support Engineer jobs in Texas? For Senior Application Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Senior Application Support Engineer jobs in Texas look for? The top searched job categories for Senior Application Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Application Support Engineer jobs? Cities in Texas with the most Senior Application Support Engineer job openings:
Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $120,182 per year, or $57.8 per hour.

Application Support Specialist

AbleForce

Flower Mound, TX • On-site

Other

Posted 9 days ago

Job description

Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support.
Main Duties & Responsibilities:
- Monitor, triage, and resolve application support tickets.
- Assist users with access, configuration, workflow, and system issues.
- Reproduce and document software problems.
- Escalate defects and complex issues to Engineering or DevOps.
- Review application logs and other diagnostic information.
- Maintain support documentation and knowledge-base articles.
- Communicate ticket status and resolutions clearly to users.
Skills & Requirements:
- 1+ year of experience in application support, technical support, service desk, or a similar role.
- The highest level of customer service and communication skills.
- Ability to troubleshoot software issues methodically.
- Experience with ticketing systems such as Jira, ServiceNow, Zendesk, or similar.
- Ability to work independently and collaborate with technical teams.
- Experience with ASP.NET, SQL Server, IIS application logs, APIs, cloud platforms, or internally developed software is highly preferred.
Location and Schedule:
This position is available for fully remote work for highly qualified candidates. An East Coast location is not required; however, the role must provide coverage during Eastern Time business hours. Candidates located on the West Coast should be comfortable starting their workday earlier to maintain sufficient overlap with East Coast users and team members.
tags: technical support engineer, technical support analyst, tech support engineer, tech support analyst, application support engineer, helpdesk engineer, help desk engineer

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