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Senior Application Support Engineer Jobs in Indiana

IMMI

Senior Application Developer

Westfield, IN · On-site

$92K - $126K/yr

Senior Application Developer Worksite Location: Westfield, Indiana Duties: Indiana Mills ... with Oracle Support on the creation of SRs (Service Requests) S1 to resolve issues that affect ...

IMMI

Senior Application Developer

Westfield, IN

$92K - $126K/yr

Senior Application Developer Worksite Location: Westfield, Indiana Duties: Indiana Mills ... with Oracle Support on the creation of SRs (Service Requests) S1 to resolve issues that affect ...

Danaher

Application Support Scientist

Lafayette, IN · On-site

... the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this role, you will have the ...

SMC Corporation of America

Be Seen First

Senior Product Support Engineer

Noblesville, IN · On-site

Conduct technical application evaluations to identify potential solutions or recommend alternatives to customer technical inquiries by reviewing existing documentation and report results back to ...

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Senior Application Support Engineer information

See Indiana salary details

$66.1K

$122.8K

$174.1K

How much do senior application support engineer jobs pay per year?

As of Aug 4, 2026, the average yearly pay for senior application support engineer in Indiana is $122,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $137,500.00 per year, depending on experience, location, and employer.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Indiana? The most popular types of Application Support Engineer jobs in Indiana are:
What are popular job titles related to Senior Application Support Engineer jobs in Indiana? For Senior Application Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Senior Application Support Engineer jobs in Indiana look for? The top searched job categories for Senior Application Support Engineer jobs in Indiana are:
What cities in Indiana are hiring for Senior Application Support Engineer jobs? Cities in Indiana with the most Senior Application Support Engineer job openings:
Senior Application Support Engineer jobs near you

Application Support Engineer

ATS Automation Tooling Systems

Indianapolis, IN • On-site

Full-time

Re-posted 14 days ago

Job description

We are seeking a mid-level Application Support Engineer to support the expansion of our Global Application Support on-site in Indianapolis, IN. This role is ideal for an engineer with strong SQL and application troubleshooting experience, who can independently support production applications, analyze data issues, and partner with global teams to ensure system reliability in a regulated pharmaceutical environment.
Your Responsibilities
  • Provide Tier 2 / Tier 3 application support for critical manufacturing and enterprise applications, including incident response, troubleshooting, and root cause analysis
  • Use SQL to analyze application data, investigate issues, validate fixes, and support reporting or data corrections as needed
  • Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors
  • Support application lifecycle activities, including deployments, upgrades, patches, and validation support in GxP-regulated environments
  • Partner with business users, IT, and engineering teams to identify recurring issues, propose improvements, and enhance application performance and stability
  • Create and maintain support documentation, SOPs, runbooks, and knowledge base articles
  • Ensure compliance with GxP, data integrity, change management, and cybersecurity requirements

Your profile
Required Qualifications
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent experience)
  • 3+ years of experience in application support, systems support, or manufacturing IT
  • Strong hands-on experience with SQL (querying, troubleshooting data issues, performance analysis)
  • Experience supporting applications in pharmaceutical, biotech, or other regulated manufacturing environments
  • Familiarity with incident, problem, and change management processes (ITIL or similar)
  • Strong communication skills and ability to work effectively in an on-site, cross-functional environment

Preferred Qualifications
  • Experience supporting manufacturing execution, quality, Data Historization and/or laboratory systems
  • Knowledge of GxP validation, audit support, and regulated change control
  • Experience working with SQL Server, Oracle, or similar relational databases
  • Exposure to global application support models and follow-the-sun operations

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