Senior Application Support Engineer Jobs in Indiana

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
This is a fully onsite role based at our Greenfield, IN Laboratory. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate.
Must be legally authorized to work in the United States without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening.
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
Discover Impactful Work:
As a Sr. Lab Support Engineer you will provide system analysis and maintenance of new and existing laboratory instrumentation at various sites. Work with staff of various departments and produce requirements and facilitate the validation and qualification for laboratory instrumentation. Troubleshoot, repair and improve instrumentation laboratory equipment, and interact with vendors for demonstration of emerging technologies for enhanced throughput of samples. Test, support the introduction, and provides ongoing support of new technologies via interaction with the various departments
What You'll Do:

• Perform unit system test (i.e. IQ/OQ/PQ, Calibration) and, as needed, validation testing.
• Prepare detailed system specifications based on user requirements for instrumentation for the purpose of coordinating demonstration units with vendors.
• Develop/supervise instrumentation validation protocols for introduction into mainstream analysis.
• Prepare system documentation, including requirements document, specification document, test plans, user manuals, and SOPs for instrumentation.
• Oversee installment of new instrumentation. Train staff and coordinate deployment to operational areas. Troubleshoot and train oncoming staff in the troubleshooting of existing instrumentation.
• Oversee/supervise junior level staff responsible for the same tasks.
• Discover and implement ways to increase instrument performance and productivity.
• Evaluate lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.

Education and Experience:

• Bachelor's degree (Life Sciences degree preferred) or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).
  In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Knowledge of mass spectrometry, liquid chromatography, relational databases, and instrumentation operation/ data reduction and troubleshooting
• Knowledge of systems in use at PPD or within the CRO/Pharmaceutical industry
• Strong interpersonal skills
• Strong communication skills
• Attention to detail and ability to multi-task
• Ability to train others
• Ability to work in a collaborative team environment

Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Working Conditions and Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You'll work in an environment where collaboration and development are part of the everyday experience - and where your contributions truly make a difference.
Apply today to help us deliver tomorrow's breakthrough.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.