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Entry Level Application Support Engineer Jobs (NOW HIRING)

Advantest

Application Engineer

Austin, TX

Entry Level Application Engineer This opening is for an Entry Level Application Engineer in the Austin, Texas area. The successful candidate will learn and apply Advantest V93000 solutions in support ...

STI

Application Support Engineer

Raleigh, NC · On-site

Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...

TestingXperts

Application Support Engineer

Eagan, MN

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

Advantest America

Application Engineer

Austin, TX

This opening is for an Entry Level Application Engineer in the Austin, Texas area. The successful candidate will learn and apply Advantest V93000 solutions in support of semiconductor customers ...

Foley

Application Support Engineer

Saint Albans, VT · On-site +1

$75K/yr

... Entry level Employment type Employment type Full-time Job function Industries IT Services and ... Application Support Engineer" roles. Wireless Systems Technical Support Engineer (US-Based ...

Advantest

Application Engineer

Austin, TX · On-site

This opening is for an Entry Level Application Engineer in the Austin, Texas area. The successful candidate will learn and apply Advantest V93000 solutions in support of semiconductor customers ...

Robert Half

Application Support Engineer

Bayport, MN · On-site

$57 - $66/hr

We are looking for an Application Support Engineer to support essential manufacturing systems and business applications. This Long-term Contract position focuses on maintaining stable day-to-day ...

CINC Systems

Staff Application Support Engineer

Staff Application Support Engineer Location: Global Remote-first (hybrid optional) Employment Type: Full-time About CINC Systems CINC Systems is a leading provider of accounting and management ...

CINC Systems

Staff Application Support Engineer

Staff Application Support Engineer Location: Global Remote-first (hybrid optional) Employment Type: Full-time About CINC Systems CINC Systems is a leading provider of accounting and management ...

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How much do entry level application support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support Engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What are some common challenges faced by Entry Level Application Support Engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.

What does an Entry Level Application Support Engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

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Entry Level Application Support Engineer jobs near you
Application Support Engineer

Application Support Engineer

NAVA Software Solutions

Montvale, NJ • On-site

Full-time

Posted 13 days ago

Job description

NAVA Software solutions is looking for a Application Support Engineer
Details:
Application Support Engineer
Location- Edison, NJ/Montvale, NJ
Duration- Full Time/ Direct Hire
We are looking for passionate and hardworking Application Support Engineer to lead the production support services for this product and to manage client relationships.
RESPONSIBILITIES
  • Manage a team of offshore engineers, prioritize incidents and requests to ensure service targets and SLAs are met and maintain high support service quality.
  • Take ownership of incidents and requests, working directly with the users and/or platform support team to investigate, troubleshoot, debug, and resolve technical issues arising from their service use.
  • Provide regular status updates on incidents assigned and coordinate with the members of the global support team
  • Build and maintain a thorough understanding of the vendor product, its deployment, and how customers use the software and services.
  • Coordinate/escalate with internal teams to ensure practical and efficient incident investigation and resolution. Various teams are - global support team, application support, Rapid Response Team (RRT), QA, Operations and DBA, Business/domain support, Development, Platform team, ID management team, Delivery, Service Management, third-party vendor.
  • Participate and contribute in cross-functional war rooms, lead war rooms where needed in issue resolution
  • Work within the systems and procedures to ensure the successful delivery of Orion's support across a growing user base, maintaining service integrity.
  • Create or review technical assessment and root cause analysis documents
  • Contribute to and improve Orion's knowledge systems through authoring and maintaining knowledge collateral, including troubleshooting and how-do-I guides.
  • Assist with unexpected events or failures which limit customer(s) use of the product, work to restore services rapidly, and effectively communicate to the customer to maintain their confidence.
  • Investigate and diagnose issues arising with the Azure resources used to deliver the service, act, or escalate where necessary.

KEY QUALIFICATIONS
  • Experience with Azure Kubernetes Services (AKS) and related troubleshooting (an Azure/Kubernetes admin - who also knows Operating Systems)
  • Understanding of Kubernetes and it's architecture
  • Familiarity with microservices architecture and container orchestration with Kubernetes.
  • Operating procedures of Kubernetes (kubectl, deployment, services, troubleshooting, Grafana, Prometheus)
  • Deep understanding of Microsoft Azure (Management groups, Azure policies, AKS, key vault, Application Insights, Application Gateway)
  • Deep knowledge of Microsoft Azure DevOps Tools (Pipelines, Release pipelines, Azure DevOps Boards)
  • Logging into Pods and containers
  • Understanding of docker images
  • CI/CD - DevOps of containers image into Kubernetes
  • Understanding of Operating system, Ubuntu
  • Understanding of Azure Cloud
  • Familiarity with MongoDB and PostgreSQL (nice to have)
  • Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
  • Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
  • Strong drive to automate manual operations and to improve them through repeated iteration.
  • Good understanding of various Azure cloud services and resources.
  • Familiarity with Continuous Integration and Continuous Delivery processes and a solid understanding of the software development life cycle.
  • Excellent troubleshooting and problem-solving skills.
  • Experience with disaster recovery, and capacity planning.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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