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Entry Level Application Support Engineer Jobs in Philadelphia, PA

Engineer

Mount Laurel, NJ · On-site

$90K - $100K/yr

L3 Application Support Engineer Technology Stack: Java, Spring Boot, Angular Experience: 610 years (relevant application support & development experience) Shift: Yes may require rotational shifts Job ...

Application Support Analyst Job Summary: RevSpring provides patient engagement and revenue cycle ... Programming knowledge is not required. However, since the need to interact with a database will ...

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Be Seen First

In this entry-level role, you will assist senior engineers in troubleshooting technical issues ... Log, track, and initially review technical support requests from operators and field technicians.

Be Seen First

In this entry-level role, you will assist senior engineers in troubleshooting technical issues ... Log, track, and initially review technical support requests from operators and field technicians.

This role is a strong fit for application support engineers, QA engineers, or junior .NET developers who enjoy methodical validation work in Windows/Linux environments. Required Skills: * Windows ...

From day one, you'll contribute to meaningful work that drives progress in agriculture, supported ... Design and develop React Native based Mobile Application, integrating it with a REST backend to ...

Provide oral and written technical problem root cause analysis, resolution and application support * Serve the role as owner of Release, Upgrade and Implementation projects and tasks * Participate on ...

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Entry Level Application Support Engineer information

See Philadelphia, PA salary details

$18

$48

$73

How much do entry level application support engineer jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level application support engineer in Philadelphia, PA is $48.98, according to ZipRecruiter salary data. Most workers in this role earn between $39.04 and $57.26 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the key skills and qualifications needed to thrive as an entry level application support engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What does an entry level application support engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by entry level application support engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.
What are the most commonly searched types of Application Support Engineer jobs in Philadelphia, PA? The most popular types of Application Support Engineer jobs in Philadelphia, PA are:
What are popular job titles related to Entry Level Application Support Engineer jobs in Philadelphia, PA? For Entry Level Application Support Engineer jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support Engineer jobs in Philadelphia, PA look for? The top searched job categories for Entry Level Application Support Engineer jobs in Philadelphia, PA are:
Infographic showing various Entry Level Application Support Engineer job openings in Philadelphia, PA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $101,868 per year, or $49 per hour.

$90K - $100K/yr

Full-time

Posted 20 days ago


Job description

L3 Application Support Engineer
Technology Stack: Java, Spring Boot, Angular
Experience: 610 years (relevant application support & development experience)
Shift: Yes may require rotational shifts
Job Summary
The L3 Application Support Engineer will provide advanced production support for business critical applications built using Java, Spring Boot, and Angular. This role focuses on deep technical troubleshooting, root cause analysis, and permanent fix implementation, working closely with development, infrastructure, and DevOps teams to ensure high availability and performance of applications.
Key Responsibilities
Provide L3 production support for enterprise applications developed using Java, Spring Boot, and Angular.
Perform in-depth root cause analysis (RCA) for recurring and complex incidents.
Debug application issues related to APIs, microservices, backend logic, and frontend components.
Analyze logs, stack traces, database issues, and performance bottlenecks.
Implement bug fixes, patches, and minor enhancements in coordination with development teams.
Support production deployments, releases, hotfixes, and post-release validations.
Work with L2 support teams to guide issue triage and resolution.
Ensure adherence to SLAs, incident management, and change management processes.
Participate in on-call / rotational shifts as part of 24x7 support coverage.
Maintain and improve support documentation, runbooks, and SOPs.
Proactively identify stability, performance, and security improvements.
Salary Range- $90,000-$100,000 a year
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