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Remote Application Support Engineer Jobs in Philadelphia, PA

KEYENCE

Field Application Engineer '27

Blue Bell, PA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Artificial Solutions

DevOps Engineer

Cherry Hill, NJ · On-site +1

$52.25 - $71.75/hr

... application support to our dynamic and growing customer base using English as the daily working ... Hybrid & remote work. So, what's up? If you liked what you read, don't hesitate.. hit on apply, we ...

OmniCable

Sales Application Engineer

West Chester, PA · On-site +1

$98K - $121K/yr

This role supports OmniCable's sales organization by providing application expertise, solution ... Flexible / Remote (with travel as required) Reports To: Commercial / Category Leadership (non-quota ...

YO AI Labs

Backend Engineer - Remote

Philadelphia, PA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Submit an application and screening questions. * Complete an AI interview (~30 minutes). * Complete ...

YO AI Labs

AI Engineer - Remote

Philadelphia, PA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Submit an application and screening questions. * Complete an AI interview (~30 minutes). * Complete ...

YO AI Labs

AI Software Engineer - Remote

Philadelphia, PA · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Submit an application and screening questions. * Complete an AI interview (~30 minutes). * Complete ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Philadelphia, PA

Remote Application Support Engineer information

See Philadelphia, PA salary details

$18

$48

$73

How much do remote application support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote application support engineer in Philadelphia, PA is $48.98, according to ZipRecruiter salary data. Most workers in this role earn between $39.04 and $57.26 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Philadelphia, PA?

The most popular types of Application Support Engineer jobs in Philadelphia, PA are:

What are popular job titles related to Remote Application Support Engineer jobs in Philadelphia, PA?

For Remote Application Support Engineer jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in Philadelphia, PA look for?

The top searched job categories for Remote Application Support Engineer jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Remote Application Support Engineer jobs?

Cities near Philadelphia, PA with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Philadelphia, PA as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $101,868 per year, or $49 per hour.

Application Support Specialist - Fully Remote

RICEFW Technologies, Inc.

Trenton, NJ • On-site, Remote

Contractor

Posted 9 days ago

Job description

Collaborates with business units to develop business plans, as well as designs, produces, launches, and advertises organizational products and services.
The Product Specialist collaborates with business units and coordinates with cross-functional teams to provide strategies, product development, and training solutions. Assures the product meets specifications.
As a Product Specialist with the NJ Division of Developmental Disabilities, the candidate will perform technical and application support functions including, but not limited to:
- Provide tier 1 support for Division applications
- Provide first level contact for incoming service requests
- Review incoming service requests for knowledgebase solutions
- Collect information from user for service requests
- Track, route and redirect unresolved service requests to correct resources
- Escalate complex issues to Tier 2 Service Desk resources
- Provision application access
- Identify and Route Data Exceptions
- Walk users through problem solving steps
- Convey resolutions of service requests to users
- Resolve and Close low-level service requests
- Perform proper recording and documentation of activities and solutions
- Perform periodic knowledge base review
- Perform user access audits
- Perform user acceptance testing
This role will report through the Support Manager Required/Desired Skills
Skill Required /Desired Amount of Experience Strong Microsoft productivity software skills Highly desired 2 Years Experience performing user acceptance testing on web applications Highly desired 2 Years Extensive experience with Windows operating systems Required 2 Years Excellent analytical and logical skills Required 2 Years Experience using knowledge base and ticketing systems Highly desired 2 Years Experience providing end user system support Highly desired 2 Years Experience providing tier 1 IT and application troubleshooting Highly desired 2 Years Experience troubleshooting browser dependency issues Highly desired 2 Years Experience with providing direct customer service Highly desired 2 Years Experience with bug documentation and bug lifecycle Highly desired 2 Years Experience with MAC OS Highly desired 2 Years Experience with workstation troubleshooting Highly desired 2 Years Experience with Android OS for mobile device Nice to have 2 Years Working knowledge of application and desktop security concepts Highly desired 2 Years Experience with remote desktop control tools Nice to have 2 Years Experience writing SQL Queries Nice to have 2 Years Questions
No. Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? Question2 What is your candidate's email address? Question3 Where does your candidate currently reside (City & State)?

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