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Full Time Application Support Engineer Jobs in Philadelphia, PA

Engineer

Mount Laurel, NJ · On-site

$90K - $100K/yr

L3 Application Support Engineer Technology Stack: Java, Spring Boot, Angular Experience: 610 years (relevant application support & development experience) Shift: Yes may require rotational shifts Job ...

Offer hardware, software and application support across all platforms, including PCs, Macs, iOS ... POSITION TYPE/EXPECTED HOURS OF WORK This is an on-site, full-time, safety-sensitive position.

Investigate application errors using IIS logs, Windows Event Viewer, and application log files ... Applicable for full time employees Flexible work schedule, unlimited PTO, physical and mental ...

... | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Full Time Application Support Engineer information

See Philadelphia, PA salary details

$18

$48

$73

How much do full time application support engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for full time application support engineer in Philadelphia, PA is $48.98, according to ZipRecruiter salary data. Most workers in this role earn between $39.04 and $57.26 per hour, depending on experience, location, and employer.

What is a full time application support engineer?

Full Time Application Support Engineers are professionals responsible for maintaining and supporting software applications to ensure they run smoothly and efficiently for users. They diagnose and resolve technical issues, work with development teams to fix bugs, and assist users with troubleshooting problems. In addition, they may monitor system performance, apply updates, and help implement new features. Their goal is to minimize downtime and ensure a high-quality user experience for the applications they support.

What are the key skills and qualifications needed to thrive as a full time application support engineer, and why are they important?

To thrive as a Full Time Application Support Engineer, you generally need expertise in troubleshooting, software application support, and a relevant degree in computer science or a related field. Familiarity with ticketing systems, databases (such as SQL), and common programming or scripting languages is typically required, and certifications like ITIL can be advantageous. Strong problem-solving abilities, effective communication, and a customer-focused mindset help you stand out in this position. These skills are crucial for resolving technical issues efficiently, ensuring application stability, and delivering excellent user support.

What are some common challenges faced by full time application support engineers, and how can they be addressed?

Full-time Application Support Engineers often encounter challenges such as managing high-priority incidents, balancing multiple support tickets, and quickly troubleshooting unfamiliar issues. Effective communication with both end-users and development teams is crucial, as is maintaining up-to-date documentation for recurring problems. Proactively learning about the application's architecture and staying organized with incident tracking tools can help address these challenges, ensuring timely resolutions and continuous improvement in service quality.

What is the difference between Full Time Application Support Engineer vs Application Analyst?

AspectFull Time Application Support EngineerApplication Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or HDIBachelor's in IT, Business, or related field; certifications like ITIL or Business Analysis certifications
Work EnvironmentSupport teams, help desks, client-facing roles, on-site or remoteBusiness units, IT departments, client-facing, often in office settings
Employer & Industry UsageTech companies, service providers, financial institutionsFinancial, healthcare, retail, and other industries requiring system analysis

The Full Time Application Support Engineer primarily focuses on maintaining and troubleshooting software applications, ensuring system uptime, and providing technical support. In contrast, an Application Analyst often analyzes business needs, recommends solutions, and works closely with stakeholders to optimize application performance. While both roles require technical knowledge and certifications like ITIL, their core responsibilities and daily tasks differ, making them distinct career paths within the IT industry.

What are the most commonly searched types of Application Support Engineer jobs in Philadelphia, PA?

The most popular types of Application Support Engineer jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Full Time Application Support Engineer jobs?

Cities near Philadelphia, PA with the most Full Time Application Support Engineer job openings:

.NET Application Support Engineer

TransCore

Pennsauken, NJ • On-site

Full-time

Re-posted 25 days ago


TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

133rd of 159 rated electronics manufacturers


Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time .NET Application Support Engineer to join our team in Ashburn, Virginia.  

Job Summary:

We are seeking a skilled and solutions-oriented .NET Application Support Engineer to ensure the stability, reliability, and performance of our enterprise applications built on the Microsoft stack. In this role, you will bridge the gap between software development and systems operations. You won’t just be waiting for tickets; you will actively dive into existing C#/.NET codebases to diagnose failures, manage and tune IIS web server environments, and write robust automation scripts to eliminate repetitive manual tasks.

Other locations of consideration are Pennsylvania and New Jersey. 

The ideal candidate possesses a "systems thinker" mindset—someone who enjoys the puzzle of root-cause analysis and loves using scripting to automate deployments and infrastructure setups.

Essential Duties and Responsibilities include but not limited to:  

  • Incident Management & Troubleshooting: Own L2/L3 technical support for high-availability .NET applications, APIs, and Windows Services. Diagnose runtime errors, application crashes, and performance bottlenecks.
  • Code-Level Debugging: Analyze and debug C# source code to identify defects, trace execution flows, and deliver root-cause analysis (RCA) to the core development teams.
  • Environment & Infrastructure Setup: Configure, maintain, and optimize IIS (Internet Information Services) web servers, application pools, and environment variables across staging and production servers.
  • Scripting & Automation: Develop and maintain a library of PowerShell scripts to automate routine operations, application deployments, system health checks, and data fixes.
  • Database Maintenance: Troubleshoot application data faults by writing and optimizing complex T-SQL queries, analyzing stored procedures, and resolving SQL Server bottlenecks.
  • Monitoring & Documentation: Proactively monitor application health logs (Event Viewer, Azure Monitor, or similar) and maintain detailed technical documentation for known errors, environment configurations, and recovery procedures.

Required Technical Skills:

  • The .NET Ecosystem: 3+ years of experience supporting or developing applications using .NET Core, .NET Framework (4.x+), ASP.NET MVC, and Web API.
  • Scripting: Strong proficiency in PowerShell (preferred) for systems automation and configuration management.
  • Web Servers: Solid understanding of IIS architecture, including site bindings, SSL certificate management, and app pool optimization.
  • Databases: Proficient with Microsoft SQL Server, including writing T-SQL queries, joins, and understanding database indexing.
  • Diagnostic Tools: Experience utilizing windows diagnostic utilities, Event Viewer, log parsers (Serilog/Log4Net), or APM tools to isolate infrastructure vs. code issues.

Preferred Qualifications:

  • Three to five years of previous experience.
  • Experience with cloud infrastructure platforms (Azure, Google, AWS).
  • Familiarity with containerization tools like Docker.
  • Experience working with CI/CD tools (Azure DevOps, Jenkins, or GitHub Actions).
  • Experience with ticketing systems like Jira.

Education: Bachelor’s degree from an accredited educational institution or equivalent combination of education and experience.

Soft Skills Desired:

  • The "Detective" Mindset: A persistent, systematic approach to troubleshooting rather than guessing or applying superficial fixes.
  • Strong Communicator: Ability to clearly explain complex technical issues to both non-technical stakeholders and core software developers.
  • Autonomy: Comfortable balancing multiple shifting priorities in a fast-paced production environment.

TransCore provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA M/F/Vet/Disability

To learn more about TransCore please visit us at www.transcore.com.


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