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Remote Chat Operator Jobs in Philadelphia, PA (NOW HIRING)

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Comcast

Sr. Software Engineer - AI Agentic

Philadelphia, PA · On-site +1

$123K - $163K/yr

About the Role We are evolving our chat experience from human-assisted to fully agentic. As an AI ... operating scalable, production-grade software (APIs, platforms, workflow engines, or customer ...

All JobsChat Operator JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Philadelphia, PA

Remote Chat Operator information

See Philadelphia, PA salary details

$12

$20

$30

How much do remote chat operator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote chat operator in Philadelphia, PA is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.03 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What are the most commonly searched types of Chat Operator jobs in Philadelphia, PA? The most popular types of Chat Operator jobs in Philadelphia, PA are:
What are popular job titles related to Remote Chat Operator jobs in Philadelphia, PA? For Remote Chat Operator jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Operator jobs in Philadelphia, PA look for? The top searched job categories for Remote Chat Operator jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Chat Operator jobs? Cities near Philadelphia, PA with the most Remote Chat Operator job openings:
Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Philadelphia, PA as of July 2026, with employment types broken down into 58% Full Time, 9% Part Time, and 33% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $42,691 per year, or $20.5 per hour.

Enterprise Inside Sales Representative

Bentley Systems

Exton, PA • On-site, Remote

Other

Re-posted 28 days ago

Job description

Location: Hybrid, US Based

Position Summary:

Our Enterprise Inside Sales Representatives are a key part of our Account Management team. Working in close collaboration with Account Managers, Enterprise Inside Sales Representatives will drive growth and consumption in managed accounts, identify white space for new product consumption, drive account penetration and stakeholder engagement and strive to increase ARR in every account they handle.

Enterprise Inside Sales Representatives will work with 3-5 Account Managers and align with them on messaging, strategy and efforts. Additionally, each representative will work across teams to ensure that every account is properly serviced and happy with the support they receive.

Responsibilities:

  • Communicate regularly with Account Managers to align on messaging, the status of current efforts and new needs.
  • Research accounts and identify opportunities to increase usage, upsell and cross-sell.
  • Account mapping and new stakeholder engagement.
  • Review and support the effective follow up and management of opportunities.
  • Sales related admin functions as directed by your assigned manager.
  • Develop a strong appreciation and deep understanding of how to effectively support your assigned Account Managers and Manager.
  • Have a strong desire and high level of commitment to helping ensure that your assigned sales team meets the team's defined sales goals.
  • Recruit and drive attendance of new prospects and leads to various Bentley and industry events.

Qualifications:

  • Up to 2 years previous sales or cold-calling experience.
  • Ability to manage multiple initiatives.
  • Excellent verbal and written communication skills and the ability to effectively present written and verbal information to users and prospects via phone and email.
  • Excellent teamwork and collaboration skills.
  • Technically adept, self-motivated and driven by results.
  • Fluency in Spanish is a plus.
  • This is a full-time role expected to work 40 hours per week, home-based in the US.
  • Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling and meeting functions.
  • There is no traveling required with this role.

What We Offer:

  • A great Team and culture - please see our Recruitment Video.
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
  • Competitive Salary and benefits.
  • The opportunity to work within a global and diversely international team.
  • A supportive and collaborative environment.
  • Colleague Recognition Awards.

#LI-Remote

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

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