Operating from a community health clinic framework, you will have the autonomy to manage your ... Conduct virtual therapy sessions with clients using video chat technology, ensuring a comfortable ...
New
Operating from a community health clinic framework, you will have the autonomy to manage your ... Conduct virtual therapy sessions with clients using video chat technology, ensuring a comfortable ...
New
Operating from a community health clinic framework, you will have the autonomy to manage your ... Conduct virtual therapy sessions with clients using video chat technology, ensuring a comfortable ...
New
Comfort operating in an entrepreneurial or start-up environment with evolving workflows and ... Remote-first -- work from home anywhere in the US within our approved states * Growth: Advanced ...
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Comfort operating in an entrepreneurial or start-up environment with evolving workflows and ... Remote-first -- work from home anywhere in the US within our approved states * Growth: Advanced ...
Philadelphia, PA · On-site +1
$65.50 - $83.50/hr
Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
Philadelphia, PA · On-site +1
$65.50 - $83.50/hr
Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...
$12.37 - $13.98
3% of jobs
$13.98 - $15.59
4% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.59 - $17.20
19% of jobs
$17.20 - $18.81
22% of jobs
The median wage is $18.91 / hr.
$18.81 - $20.42
17% of jobs
$21.94 is the 75th percentile. Wages above this are outliers.
$20.42 - $22.03
10% of jobs
$22.03 - $23.64
10% of jobs
$23.64 - $25.25
7% of jobs
$25.25 - $26.86
4% of jobs
$26.86 - $28.47
2% of jobs
$28.47 - $30.08
1% of jobs
$12
$20
$30
A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.
A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.
The most popular types of Chat Operator jobs in Philadelphia, PA are:
For Remote Chat Operator jobs in Philadelphia, PA, the most frequently searched job titles are:
The top searched job categories for Remote Chat Operator jobs in Philadelphia, PA are:
Cities near Philadelphia, PA with the most Remote Chat Operator job openings:

Trenton, NJ • Remote
Full-time
Posted 3 days ago
New
We are seeking a compassionate and skilled Remote Licensed Clinical Social Worker (LCSW) to join our team as a Mental Health Counselor. This full-time position allows you to provide vital mental health support to clients from the comfort of your own home, offering flexible hours tailored to your schedule. As part of this dynamic role, you will utilize a state-of-the-art online platform to connect with clients, helping them navigate their mental health challenges and ultimately improve their quality of life.
About the OrganizationGotham Enterprises Ltd is a recognized leader in telehealth, dedicated to bridging the gap in mental health services through innovative technology. With a mission to enhance accessibility to quality care, we provide a user-friendly online platform that connects licensed therapists and counselors with clients in need of mental health support. Our commitment to excellence and continuous growth allows us to positively impact communities across Trenton, New Jersey, and beyond.
Work EnvironmentThis position is entirely remote, enabling you to practice in a supportive and flexible environment that prioritizes your well-being. You will be part of a collaborative team of licensed mental health professionals, receiving ongoing training and resources to enhance your skills. Operating from a community health clinic framework, you will have the autonomy to manage your caseload while being backed by a system committed to facilitating care and maintaining high standards.
Key ResponsibilitiesYour primary client base will consist of stable adults who have been pre-screened to ensure appropriateness for online therapy. These individuals are seeking assistance for low-acuity mental health concerns, making this role vital in helping them achieve better emotional well-being while navigating daily life challenges.
QualificationsThis position offers a competitive salary range of USD 90,000 – 104,000 annually, commensurate with experience and hours worked. Additional benefits include:
Joining Gotham Enterprises provides a unique chance to advance your career in the rapidly evolving field of telehealth. You will have opportunities for professional development, including access to training programs, workshops, and peer mentoring. As the need for mental health services continues to grow, your expertise will be vital, allowing you to increase your client base and expand your practice.
Why Join Our TeamIf you are passionate about making a difference in mental health and meet the qualifications outlined above, we encourage you to apply. We can expedite the on-boarding process, with the potential to get you fully integrated in as little as 1-3 days. Submit your resume today and take the first step towards a rewarding career with Gotham Enterprises Ltd.